Purchases Restaurant & Accommodation

Hotels
8.8 (333 reviews)
31 North Street Chichester , Chichester , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent food
Cons:
Some rooms small
Limited breakfast times
Road noise at night

Categories

Cleanliness
8.8
Clean and comfortable as mentioned in reviews.
Service
9.3
Staff were amazing and provided excellent service.
Location
9.3
Great location as highlighted by multiple reviews.
Room Quality
8.3
Rooms were nice but some were noted as small.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.3
Some comments on pricing being high for certain offerings.
Food and Beverage
8.8
Food was praised, but flexibility on breakfast times suggested.
Overall Experience
8.8
Consistently positive feedback with minor suggestions for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:16

Property Description

Central Location and Modern Amenities

Located in Chichester, just steps away from Chichester Cathedral, Purchases Restaurant offers a convenient and comfortable stay. The property features a restaurant, bar, and a lovely garden for guests to unwind. Stay connected with free high-speed WiFi throughout the hotel.

Comfortable Rooms and Delicious Dining

Purchases Restaurant boasts cozy family rooms and provides room service for a relaxing experience. Wake up to a delightful continental or buffet breakfast served daily. All rooms are equipped with a flat-screen TV for entertainment.

Nearby Attractions and Easy Access

Explore nearby attractions such as Goodwood Motor Circuit and Goodwood House, both just a short drive away. For convenience, the hotel is located close to St Cyriacs paid parking. Book your stay at Purchases Restaurant for a memorable visit to Chichester.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 2 per hour.

Location

Guest Reviews

8.8
Based on 333 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
L
Linda couple gb
5
Beautiful cool hotel and good service in bar and restaurant. Let down by not sorting the hot water for the bath.
Pros:

Style
Comfort
Service in restaurant and bar

Cons:

Tv could not watch any channel
Bath hot water was only tepid

2026-03-18 via Nuitee
E
Elisabeth couple gb
9
Will make sure that lift available when choosing next stay
Cons:

No lift . Difficult for elderly people to manage with luggage as the room was at the top of the building.

2026-03-15 via Nuitee
A
Andrew couple gb
8
A lovely friendly place with excellent food
Pros:

The room was very clean and comfortable and the restaurant is excellent

Cons:

The room was right at the front opposite a large pub which was open late and the peoploe outside were quite noisy

2026-03-11 via Nuitee
H
Heather solo_traveller gb
10
Generally excellent. Very pricey, but I can see why. Rather disappointed by bar staff and available seating for having a
Pros:

Its central position, the quality of the food and of the staff (but see below,is re the young bar staff) - I had breakfasts and one Sunday lunch., all excellently served. Two members of the cleaning staff whom I met were very good.

Cons:

Not easy for people like me who have painful legs (I have replacement knees)
The bedrooms were 2 flights up (but in such a beautiful Georgian building I didn’t expect a lift!). But my late husband would have been unable to get up to a bedroom.

The only thing that I really didn’t like was yesterday evening when I came in with my Chichester friend, who wanted to see Purchases, and we went to the bar for a gin and tonic each. The only seating available for two footsore women in their 70s was high bar stools: they looked very nice, but simply not suitable for our age group. We really had to insist that we were permitted to sit down at a dining room table, but the young people manning the bar seemed to be interested only in when the tables were booked for evening meals, and not in our predicament at all This was very different from the excellent standard and service of the women who served breakfasts.

2026-03-11 via Nuitee
T
Tracy couple gb
9
Lovely stay in a comfortable hotel
Pros:

It was in a very good location, lovely bar and restaurant with tasteful decor and ambiance. Our room was room 1 top floor but we are fine with stairs. Large room with en-suite shower which was clean, warm and comfortable.

Cons:

Only thing was they didn’t have onsite parking but a public car park wasnt too far.

2026-03-10 via Nuitee
L
Lys couple gb
10
Central location. Great food and staff. Excellent all round
Pros:

Very central

2026-03-08 via Nuitee
K
Kristel couple be
8
2026-03-06 via Nuitee
J
jane couple gb
8
Rekaxing
Pros:

Good superb!

Cons:

No parking but we were obviously aware of that prior to booking

2026-02-28 via Nuitee
A
Alec solo_traveller gb
10
A perfect stay in the heart of the city
Pros:

The location was great, it’s very central and perfect for exploring Chichester. The staff were friendly and helpful, especially Charlotte. The breakfast was excellent too.

Cons:

Can’t think of anything to dislike, perhaps some might find the stairs up to the bedrooms a challenge, but it wasn’t a problem for us.

2026-02-22 via Nuitee
S
Sanja couple gb
8
Comfortable spacious rooms
Pros:

Big spacious room, comfortable large bed, great shower.

Cons:

N/A

2026-01-30 via Nuitee
S
Sophia couple gb
9
Pros:

Loved this property. Absolute bargain would stay again.

2026-01-26 via Nuitee
S
shaun couple gb
4
A very disappointing experience in what is supposed to be a superior boutique hotel
Pros:

Location was very good
Bar area has an air of sophistication
Restaurant area is refined

Cons:

Entrance to Rooms show signs of neglect to carpets. Boutique superior deluxe bedroom we were allocated was warn and in need of updating and freshening. Website showed Superior deluxe room having a bath within the bedroom but there was no bath at all in the room only a small shower. Water pressure was poor. No air -conditioning. View from window was over a flat roof and back of a scruffy courtyard. Coffee machine had not been maintained so did not work correctly. Breakfast service was great, but poached eggs were un-cooked and unedable. I messaged at time of booking to inform staff this was my wife's birthday and didn't get acknowledge even by way of a response. A very disappointing experience for what was ment to be a special weekend for my wife's 55th Birthday celebration.

2026-01-26 via Nuitee
P
pinksox3 couple gb
10
Would absolutely stay here again.
Pros:

Staff very friendly and welcoming. Location perfect. Breakfast extremely good. Room better than expected, decent size, lovely shower and well decorated. Pre theatre Dinner at the restaurant amazing!

Cons:

Nothing

2026-01-23 via Nuitee
G
GREGOIRE solo_traveller es
8
2026-01-22 via Nuitee
K
Katerina solo_traveller gb
10
2026-01-21 via Nuitee
A
Assa couple gb
10
Perfect
Pros:

The room was beautiful, spacious and cozy. The breakfast was immaculate and the staff were very courteous.

2026-01-19 via Nuitee
N
Nigel family_with_children gb
8
Great location and comfortable stay
Pros:

Location and breakfast great. Price was high only because my birthday coincided with Goodwood festival of speed so demand was extra high

Cons:

No air conditioning

2026-01-19 via Nuitee
L
LISA couple gb
7
Lovely place but over priced
Pros:

Fabulous bed linen

Cons:

I would of expected larger bath towels, a choice of a pastry for breakfast & a hairdryer that didn’t over heat for £200 a night! No parking either!

2026-01-01 via Nuitee
A
Andreas couple de
10
2025-12-30 via Nuitee
J
James couple gb
9
Ideal location; lovely rooms; great staff.
Pros:

Staff were really lovely, very cheery and helpful in every respect and that’s what makes a good stay. The room was spacious and very well equipped. Breakfast was good, everything was clean and their were no issues with noise or disturbance at all despite being in a city centre.

Cons:

Pillows slightly firmer and they clearly need a harder-wearing carpet on the stairs.

2025-12-24 via Nuitee