Hotel Cascada

Hotels
7.4 (266 reviews)
No 41, Jalan Kolam Air Taman Medan Indah , Johor , Kota Tinggi , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Shared lounge/TV area
Coffee Shop on site
Front desk (limited hours)
Free wired internet
Internet access
Covered parking

Review Highlights

Pros:
location
reasonable price
comfortable room
Cons:
cleanliness issues
wifi not available
poor service

Categories

Cleanliness
5.99
Cleanliness can be improved as it's an old hotel and there are stains everywhere.
Service
8.46
Standard quality for this hotel tier.
Location
8.5
It's located centrally in the town.
Room Quality
6.95
The room is nice, but some rooms lack basic amenities.
Amenities
6.98
No tv remote control and no wifi available on our floor.
Value for Money
8.44
Comfortable room for the price.
Food and Beverage
6.49
Limited amenities like no coffee in the room.
Overall Experience
7.36
Overall satisfactory stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Comfortable Accommodation
Hotel Cascada offers air-conditioned rooms with free WiFi and private bathrooms. Enjoy a cozy stay with modern amenities including flat-screen TVs, bed linen, and towels.

Convenient Location
Situated near popular attractions such as Singapore Zoo and Night Safari, Hotel Cascada is the perfect base for your adventures in Kota Tinggi. Explore the area with ease from this centrally located 3-star hotel.

Exceptional Service
Our multilingual staff is available 24/7 at the front desk to assist you during your stay. Experience warm hospitality and personalized service at Hotel Cascada.

Book your stay at Hotel Cascada now for a memorable experience in Kota Tinggi.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that early check-ins from 7:00 until 14:00 will incur an extra charge . Early check-ins before 7:00 will incur an additional one night's room charge. (Subject to availability)
Please note that late check-outs after 12:00 will incur an extra charge for every 4 hours of extension and part thereof. (Subject to availability)
Guests arriving after 23:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.4
Based on 266 reviews
Cleanliness: 5.99
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 6.98
Value for Money: 8.44
Food and Beverage: 6.49
Overall Experience: 7.36
S
Saidin • couple • my
9
2026-03-20 • via Nuitee
E
Emmanuelle • family_with_children • fr
7
Pros:

L' emplacement est top car beaucoup de commerces à proximité .

Cons:

La propreté n'est pas au rdv. Les draps étaient sales, les coussins aussi. L'évacuation de la douche n'était pas propre du tout.

2026-03-18 • via Nuitee
A
Ah Moi • family_with_children • sg
4
Cons:

The toilet still has leftover soaps and hair clips. Give the wrong TV remote control. Don't have phone in the room, need to go to the lobby if there is an enquiry. Do not have a hairdryer. Towels have stains.

2026-03-06 • via Nuitee
M
Mohd Rasdan • couple • my
9
2026-03-02 • via Nuitee
R
RASHIDAH • solo_traveller • my
9
Pros:

every room should have flusk for hot water. no need to go out from our room.

Cons:

parking is always full

2026-02-10 • via Nuitee
A
anuar • family_with_children • my
7
2026-02-10 • via Nuitee
M
Mohd Rosman • family_with_children • my
8
Pros:

🫰😁

2026-02-09 • via Nuitee
S
Sharizal • family_with_children • my
7
2026-01-12 • via Nuitee
R
ridhwan • couple • my
7
2026-01-06 • via Nuitee
I
Iswadi • couple • my
10
2026-01-02 • via Nuitee
M
Mohamad Alazim • family_with_children • my
1
2026-01-02 • via Nuitee
S
syakila • couple • my
9
2026-01-01 • via Nuitee
N
Nor • family_with_children • my
6
2026-01-01 • via Nuitee
L
Lim • solo_traveller • my
8
Pros:

location, ample parking

Cons:

All ok

2025-12-30 • via Nuitee
A
Adilah • family_with_children • my
5
Cons:

No tv remote control in our room and no wifi available on our floor..

2025-12-24 • via Nuitee
T
Tuck Sum • family_with_children • my
4
Pros:

It's located centrally in the town.

Cons:

Cleanliness can be improved as it's an old hotel and there are stains everywhere.

2025-12-22 • via Nuitee
R
RASHIDAH • solo_traveller • my
5
Good but its more suitable n more comfort to have a juv n a flusk in every room
Pros:

My room had no window..itvsuppose to have a window with no charge.mote confort.

Cons:

Room with window n flusk ior kettle in every room. Easy for us to makr a hot drinks. For muslim people not advisable to go out from thr room just to make a hot drinks.

2025-12-21 • via Nuitee
S
Shamil Ilman • family_with_children • my
8
Pros:

Comfortable room for the price. The linen however could be cleaner. I sneeze the whole night because of the uncomfortable linen. Bed is comfortable tho. Just please use good linen too.

Cons:

Bed linen.

2025-12-20 • via Nuitee
S
Suzy • family_with_children • my
1
2025-12-13 • via Nuitee
S
SHAHRIL • family_with_children • my
5
Not good
Pros:

Room no clean

Cons:

Staff not friendly

2025-11-17 • via Nuitee