Hotel Castro

Hotels
8 (801 reviews)
Sinaloa 32, colonia Roma norte , Mexico City , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Excellent location
Good cleaning service
Cons:
Noise disturbances
Inconsistent service quality

Categories

Cleanliness
6.96
Several reviews noted issues with cleanliness, particularly regarding the upkeep of rooms.
Service
8.43
Service was generally acceptable, though some reviews mentioned occasional lack of helpfulness.
Location
8.97
The location was frequently praised for its convenience and proximity to transit.
Room Quality
7.42
Room quality had mixed reviews; some found rooms small and noisy, while others appreciated the spaciousness.
Amenities
7.95
Amenities like daily cleaning and free water were appreciated, though some expected more.
Value for Money
8.41
Overall good value, with many guests satisfied with their stay relative to the price.
Food and Beverage
7.96
Food and beverage were not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
7.93
Overall experience was positive, with a mix of good and bad points highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:03

Property Description

Convenient Location
Hotel Castro is ideally located in the Reforma district, just steps away from iconic landmarks such as The Angel of Independence and the United States Embassy. With easy access to Chapultepec Castle and various museums, guests can immerse themselves in the rich culture of Mexico City.

Comfortable Accommodation
Each room at Hotel Castro is designed for comfort and relaxation, featuring a flat-screen TV and a private bathroom with complimentary toiletries. The 24-hour front desk and room service ensure that guests have everything they need for a pleasant stay.

Modern Amenities
Guests can stay connected with free WiFi throughout the property, making it easy to share their travel experiences. Whether visiting the National Museum of Anthropology or the Museum of Fine Arts, Hotel Castro provides a convenient and welcoming retreat for travelers.

Experience the best of Mexico City at Hotel Castro. Book your stay now for an unforgettable journey.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 801 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
K
Katherine solo_traveller au
3
Way too noisy
Pros:

Very friendly staff, very large very clean (if a bit soulless) room

Cons:

It was the most noisy place I have ever stayed at. Initially I had a front room, the busy road was so noisy I could not sleep.
They moved me to a back room, but the whole place echoes, the pipes, people in the corridors, noise from neighbouring rooms (where I could hear everything, & I mean everything) meant there was no rest.

2026-04-25 via Nuitee
F
Filiberto couple mx
7
Buen lugar
Pros:

Ubicación

Cons:

Ruidos en madrugada de mantenimiento

2026-04-21 via Nuitee
E
Esperanza solo_traveller mx
9
2026-04-21 via Nuitee
J
Julien couple be
8
2026-04-20 via Nuitee
J
Julien couple be
9
2026-04-20 via Nuitee
A
Anderson Luiz solo_traveller br
6
É um motel numa zona com muito barulho mas bem localizado
Pros:

Não sabíamos que era um MOTEL! Mas a localização era perfeita. A duas quadras da estação Insurgientes, que te permite se locomover com facilidade. Tinha um mercado Oxxo apenas cruzando a rua e isso foi ótimo para as compras básicas do dia a dia. Além disso, ficava a poucos passos da Fuente de Cibeles e de toda a zona gastronômica

Cons:

Não sabíamos que era um MOTEL! Tinha um entre e sai de pessoas e era muito comum ouvir GEMIDOS em qualquer horário do dia e da noite. O banheiro não tinha box então ficava completamente molhado. Além disso, no primeiro dia moramos que a água não escoava corretamente pelo ralo do chuveiro, o que transformou o banheiro numa piscina. Vimos que estava cheio de cabelos! Nós mesmos removemos e passou a funcionar normalmente. Outro ponto negativo era o barulho da rua. Por ficar num cruzamento movimentado, havia muito barulho de carros e buzinas desde as 6h até tarde da noite.

2026-04-17 via Nuitee
J
Jsalaher solo_traveller cr
9
satisfecho
Pros:

no tenía servicio de desayuno

Cons:

le hace falta una refrigeradora pequeña, sería muy valioso que las habitaciones cuenten con ese servicio

2026-04-16 via Nuitee
D
Diana Mareli solo_traveller mx
6
Puede mejorar
Pros:

La ubicación y el estacionamiento

Cons:

Van dos veces que entro al baño y los focos tienen falso contacto, no encienden
La TV a veces funciona y otras no.
De ahí en fuera, todo bastante bien en relación calidad precio

2026-04-15 via Nuitee
C
Clara solo_traveller mx
9
2026-04-14 via Nuitee
V
Vladimir solo_traveller rs
10
Pros:

Clean and spacouos room, decent price considering the location.

2026-04-14 via Nuitee
A
Alvarado couple mx
9
2026-04-13 via Nuitee
E
Edgar Eduardo couple es
8
2026-04-09 via Nuitee
S
Sibi solo_traveller ca
6
2026-04-07 via Nuitee
R
Roxana couple mx
7
Ideal para estancias cortas
Pros:

Excelente ubicación (cerca de la glorieta de los Insurgentes y de diversas atracciones), buena accesibilidad y seguridad por la zona. Me gustó que hubiera estacionamiento.

Cons:

Hubo mucho ruido proveniente del interior y exterior del hotel. No sé si es común que por la zona pasen muchos servicios de emergencia, pero durante mi estancia hubo bastante ruido de ambulancias y patrullas. Dentro del hotel se escucha el timbre de los teléfonos de otras habitaciones, así como de las aspiradoras que usan para la limpieza y de otros trabajos de mantenimiento.

2026-04-06 via Nuitee
B
brenda extended_group mx
8
Pros:

La ubicación

Cons:

No cerraba la puerta del baño y al no tener cortina ni nada la regadera, se mojaba todo

2026-04-04 via Nuitee
E
Elian Eduardo solo_traveller mx
10
2026-04-03 via Nuitee
E
Emmanuel extended_group mx
8
2026-04-03 via Nuitee
L
Luis couple mx
5
Pros:

No hay algo en especifico que me haya gustado

Cons:

La cama era muy dura y pusieron música en la noche y no dejaron dormir, la apagaron hasta las 2am.

2026-04-02 via Nuitee
A
Alexandra couple mx
10
2026-03-31 via Nuitee
J
Jovanna couple mx
9
2026-03-31 via Nuitee