Hotel Castro

Hotels
8 (884 reviews)
Sinaloa 32, colonia Roma norte , Mexico City , mx

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Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service

Review Highlights

Pros:
Excellent location
Good cleaning service
Cons:
Noise disturbances
Inconsistent service quality

Categories

Cleanliness
6.96
Several reviews noted issues with cleanliness, particularly regarding the upkeep of rooms.
Service
8.43
Service was generally acceptable, though some reviews mentioned occasional lack of helpfulness.
Location
8.97
The location was frequently praised for its convenience and proximity to transit.
Room Quality
7.42
Room quality had mixed reviews; some found rooms small and noisy, while others appreciated the spaciousness.
Amenities
7.95
Amenities like daily cleaning and free water were appreciated, though some expected more.
Value for Money
8.41
Overall good value, with many guests satisfied with their stay relative to the price.
Food and Beverage
7.96
Food and beverage were not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
7.93
Overall experience was positive, with a mix of good and bad points highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:03

Property Description

Convenient Location
Hotel Castro is ideally located in the Reforma district, just steps away from iconic landmarks such as The Angel of Independence and the United States Embassy. With easy access to Chapultepec Castle and various museums, guests can immerse themselves in the rich culture of Mexico City.

Comfortable Accommodation
Each room at Hotel Castro is designed for comfort and relaxation, featuring a flat-screen TV and a private bathroom with complimentary toiletries. The 24-hour front desk and room service ensure that guests have everything they need for a pleasant stay.

Modern Amenities
Guests can stay connected with free WiFi throughout the property, making it easy to share their travel experiences. Whether visiting the National Museum of Anthropology or the Museum of Fine Arts, Hotel Castro provides a convenient and welcoming retreat for travelers.

Experience the best of Mexico City at Hotel Castro. Book your stay now for an unforgettable journey.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 884 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
M
Marquez • solo_traveller • mx
10
Pros:

El hotel es cómodo, agradable y limpio.

2026-06-12 • via Nuitee
G
Guillen • solo_traveller • mx
5
Cons:

El WiFi y la señal de tv malisima

2026-06-11 • via Nuitee
K
Karla Adriana • solo_traveller • mx
9
Pros:

El precio y la ubicación

2026-06-08 • via Nuitee
A
Alexandra • solo_traveller • mx
10
Pros:

El colchón estaba suave, muy buena ubicación. Excelente

Cons:

Revisar las fugas de agua

2026-06-06 • via Nuitee
L
LORENA PATRICIA • solo_traveller • mx
10
Excelente precio calidad ubicación
Pros:

Excelente ubicación, el hotel muy limpio el cuarto limpio agradable muy buen precio /calidad. recomendado al 100

2026-06-05 • via Nuitee
J
Javier • solo_traveller • es
1
Cama durísima y medio sucis
Pros:

La ubicación

Cons:

Me tocó una cama durísima y medio sucia

2026-06-03 • via Nuitee
M
Martín • solo_traveller • mx
8
Recepcionista "Mala cara"
Pros:

El cuarto se veía bien, estaba limpio y cómodo. Ls ubicación excelente debido a que cerca de ahí fui hacer unos trámites.

Cons:

La atención de la recepcionista, las dos veces que me atendió con mala cara, contestando a secas y dándo información de mala manera. Deberían darle una plática sobre la empatía, el respeto y la atención que nos merecemos como consumidores.

2026-06-02 • via Nuitee
F
fernando • couple • mx
8
agradable
2026-06-01 • via Nuitee
E
Eduardo • couple • mx
10
2026-05-30 • via Nuitee
A
Angel • solo_traveller • mx
5
2026-05-30 • via Nuitee
A
Ariel • couple • ar
8
Muy buena
Pros:

La ubicación, la relación precio calidad fue buena.

Cons:

Que no incluía ni tenía desayuno.

2026-05-30 • via Nuitee
N
Nathalia • solo_traveller • co
8
Pros:

Son habitaciones cómodas, limpias y están muy bien ubicadas

Cons:

Un poco de ruido

2026-05-28 • via Nuitee
P
Peña • couple • mx
10
2026-05-27 • via Nuitee
D
Diana Mareli • solo_traveller • mx
5
Por mejorar
Pros:

Ubicación, internet

Cons:

Olor a cigarro
En la ducha no se iba el agua

2026-05-24 • via Nuitee
A
Alvaro • solo_traveller • mx
8
2026-05-24 • via Nuitee
G
Gut • solo_traveller • mx
5
Pros:

Nada

Cons:

Pésimo servicio al cliente

2026-05-23 • via Nuitee
E
Eduardo • couple • mx
10
2026-05-23 • via Nuitee
N
Nabor • couple • mx
1
Es más un motel de citas que un hotel
Pros:

Ubicación

Cons:

El trato del personal es pésimo

2026-05-23 • via Nuitee
C
CATALINO • couple • mx
8
Pros:

Muy buena ubicación

Cons:

La atención del personal de recepción

2026-05-21 • via Nuitee
M
Mario Eduardo • solo_traveller • mx
9
2026-05-18 • via Nuitee