No. 1 Charlotte Street

Hotels
9 (1237 reviews)
1 Charlotte Street Port Ellen , Port Ellen , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Garden
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Delicious food
Cons:
Issues with hot water
No lift available

Categories

Cleanliness
9.08
Clean and stylish; very clean and cozy.
Service
9.55
The staff were exceptionally friendly; staff was absolutely phenomenal!
Location
9.09
Beautiful location, great views, and a perfect location for visiting local attractions.
Room Quality
9.04
Spacious and clean rooms, very cozy double bedroom with a bathtub.
Amenities
8.57
Fully equipped lounge and cozy common area.
Value for Money
8.53
Good quality for the price, some find it expensive.
Food and Beverage
9.08
Delicious breakfast that was freshly made and served.
Overall Experience
9.05
An overall fantastic experience with no significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:09

Property Description

Luxurious Accommodations
Indulge in comfort and style at No. 1 Charlotte Street. Each room is equipped with modern amenities, including a coffee machine, flat-screen TV, and a private bathroom for your relaxation.

Convenient Location
Located just a stone's throw away from popular distilleries like Laphroaig and Lagavulin, our hotel is the perfect base for whisky enthusiasts. Explore the rich whisky heritage of Port Ellen with ease.

Charming Surroundings
Unwind in our garden, mingle in the shared lounge, or enjoy a drink at the bar - there's something for everyone. With free WiFi throughout the property, stay connected while experiencing the warm hospitality of No. 1 Charlotte Street.

Experience luxury, convenience, and charm at No. 1 Charlotte Street. Book your stay now and create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 1237 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
T
Thomas solo_traveller ca
5
2026-07-03 via Nuitee
G
Gerald solo_traveller at
9
2026-07-02 via Nuitee
T
Thomas couple at
9
Ideal für Whisky Liebhaber
Pros:

Tolle Lage, ideal für den 3 Whisky Path, breakfast

Cons:

Bar etwas laut

2026-07-02 via Nuitee
V
veronica couple ar
10
El mejor lugar para quedarte en Port ellen
Pros:

Esta divinamente decorado me encanto

Cons:

me gusto todo

2026-06-30 via Nuitee
E
edward solo_traveller gb
9
Lovely staff but very overpriced.
Pros:

The staff at reception and bar were exceptional. Due to Calmac’s diverted sailing, the staff were incredible in understanding that we had to leave before breakfast but organised a packed lunch for us.

Cons:

The single room was small and the bathroom even smaller and the TV wouldn’t work. The price of the room was extortionate. No dinner available in the hotel was a further let down for the price paid.

2026-06-28 via Nuitee
R
Ralph couple gb
9
Great base for seeing Islay.
Pros:

Friendly staff, good breakfast and location.

Cons:

Shower not great - took a long time to heat up.

2026-06-26 via Nuitee
H
Hanspeter couple ch
9
Pros:

Super Unterkunft, mit sehr grosszügigen Aufenthaltsraum und einer super Bar an perfekter Lage.

2026-06-26 via Nuitee
H
Helena couple br
10
Excelente!!!
Pros:

A Coco nos recebeu super bem, gentil e animada...o quarto estava excelente, chuveiro muito bom, localização ótima, o café da manhã muito bom, com tudo que precisa....Ficaria lá com certeza....

2026-06-25 via Nuitee
K
Kristin solo_traveller se
10
2026-06-24 via Nuitee
A
Andrew couple gb
8
Pros:

Paid extra despite searching for dog friendly properties asked to pay an additional amount upon arrival

2026-06-23 via Nuitee
C
Charlotte solo_traveller gb
7
Pros:

Location was great and room was big.

Cons:

We were on the second floor and there wasn't a lift which meant four flights of stairs with heavy bags etc. There was no towel rail in the bathroom to put towels.

2026-06-21 via Nuitee
M
Micheal solo_traveller ca
10
Pros:

The public garden outside and the overall location. Easy to get to and plenty of parking. Will stay again.

2026-06-21 via Nuitee
J
Joanne couple gb
9
Pros:

Location and view of port is excellent. Great to have choice of a few good bars nearby too. Breakfast was very good too. Staff very welcoming and friendly.

2026-06-21 via Nuitee
A
Akiko extended_group gb
7
Convenient place to explore Islay
Pros:

It is located in Port Ellen so it is convenient to visit Laphroaig,Lagavulin and Ardbeg.

Cons:

The wall is so thin and the rooms are tight next to each other so I could hear all the noise from next door. Other customers were talking loud in the Lounge late at night and I could hear them. Unfortunately could not sleep well at all.

2026-06-18 via Nuitee
M
Mark extended_group gb
6
Disappointing - noisy room
Pros:

Room pleasant but small - one member of staff very helpful re. e-bike charging. Nice outlook over harbour from front of building. Characterful place.

Cons:

We were in Room 2 which turned out to be right over the bar which was noisy until late. When this was noted the next morning the lady on duty just said 'oh yes, rooms two and three are quite noisy - I'll feed that back', but they obviously new that and despite us having booked months in advance we still got put in that room. No apology even. The breakfast staff member was completely disinterested. Also as it was a Tuesday evening only one restaurant was open in Port Ellen and they only told us about this when we asked where they could recommend - obviously it would have been good to know in advance given the local whisky tourism and foreign groups etc. - luckily the owner of the restaurant (Sea Salt) took pity on us and squeezed us in between first and second sitting.

2026-06-18 via Nuitee
T
Tim couple gb
7
Pros:

Brilliant location, helpful staff

Cons:

Too expensive for what it offers

2026-06-18 via Nuitee
A
Andrew Philip couple gb
9
Clean and comfortable stay
Pros:

The room was well presented and very clean
The bathroom was clean and everything worked
Breakfast was self service (except the hot food) and was excellent

Cons:

Not good value for money as we were charged a rate befitting a good quality hotel but only got a bed and breakfast!

2026-06-17 via Nuitee
S
Steinruck solo_traveller de
10
2026-06-17 via Nuitee
A
Andrew couple us
9
Pros:

Full breakfasts were wonderful.

2026-06-17 via Nuitee
S
Sonja couple de
8
2026-06-17 via Nuitee