No. 1 Charlotte Street

Hotels
9 (1285 reviews)
1 Charlotte Street Port Ellen , Port Ellen , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Garden
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Delicious food
Cons:
Issues with hot water
No lift available

Categories

Cleanliness
9.08
Clean and stylish; very clean and cozy.
Service
9.55
The staff were exceptionally friendly; staff was absolutely phenomenal!
Location
9.09
Beautiful location, great views, and a perfect location for visiting local attractions.
Room Quality
9.04
Spacious and clean rooms, very cozy double bedroom with a bathtub.
Amenities
8.57
Fully equipped lounge and cozy common area.
Value for Money
8.53
Good quality for the price, some find it expensive.
Food and Beverage
9.08
Delicious breakfast that was freshly made and served.
Overall Experience
9.05
An overall fantastic experience with no significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:09

Property Description

Luxurious Accommodations
Indulge in comfort and style at No. 1 Charlotte Street. Each room is equipped with modern amenities, including a coffee machine, flat-screen TV, and a private bathroom for your relaxation.

Convenient Location
Located just a stone's throw away from popular distilleries like Laphroaig and Lagavulin, our hotel is the perfect base for whisky enthusiasts. Explore the rich whisky heritage of Port Ellen with ease.

Charming Surroundings
Unwind in our garden, mingle in the shared lounge, or enjoy a drink at the bar - there's something for everyone. With free WiFi throughout the property, stay connected while experiencing the warm hospitality of No. 1 Charlotte Street.

Experience luxury, convenience, and charm at No. 1 Charlotte Street. Book your stay now and create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1285 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
A
Andrew • couple • gb
8
2026-10-15 • via Nuitee
S
SMA • solo_traveller • fr
8
2026-10-13 • via Nuitee
S
Scott & Jennifer Wilson • family_with_children • au
9
Pros:

Staff were exceptionally friendly and helpful.

2026-10-13 • via Nuitee
W
Wenyong • extended_group • gb
9
2026-10-12 • via Nuitee
T
Tim • couple • us
9
Great location & views, friendly staff
Pros:

The room we had was terrific and the location is great. It overlooked the bay and Mull of Oa. Great guest lounge on the first floor with comfortable seating and great views. Staff was very friendly and helpful. Breakfast was good and satisfied our dietary restrictions.

Cons:

Shower was very small.

2026-10-12 • via Nuitee
B
Bagpipetours • solo_traveller • gb
10
2026-10-11 • via Nuitee
M
Micha • solo_traveller • nl
10
Pros:

.

Cons:

.

2026-10-11 • via Nuitee
S
Sanghoon • solo_traveller • kr
10
Pros:

직원분들이.친절하고 방 컨디션이 좋았습니다.

Cons:

캐리어용 작은 엘리베이터가 필요할거 같습니다.

2026-10-11 • via Nuitee
L
Lavinia • solo_traveller • gb
10
Lovely place highly recommend
Pros:

Great breakfast

2026-10-08 • via Nuitee
A
April • solo_traveller • ca
8
Memorable Whisky Trail Experience
Pros:

Location close to the whisky trail. Great variety of breakfast options. Friendly staff. Comfortable and spacious gathering room for guests made it easy to meet up with others and share whisky stories. Easy parking. Large bathroom. Amazing ocean view from the room.

Cons:

The large double bed was a bit too large for the room making it tricky to maneuver getting in and out of bed.

2026-10-08 • via Nuitee
J
John • solo_traveller • gb
10
2026-10-08 • via Nuitee
C
Chris • family_with_children • de
7
Nettes Personal, für 2/3 Tage durchaus okay, bitte dann lieber die größeren Zimmer buchen.
Pros:

Tja... was soll ich sagen.. wir waren jetzt zum vierten Mal auf Islay, dreimal davon im Port Ellen Hotel, dort waren wir immer sehr zufrieden.... Leider ist es ja jetzt das Ardbeg Haus, somit preislich und auch von der Ausstattung her nicht mehr leistbar/angenehm. Wir hatten das No1 gebucht, da wir gerne als Ausgangspunkt in PE sind.. leider sind die Zimmer sehr sehr klein.... ja, wir wissen, das es in alten Häusern halt normal ist, leider waren wir halt 3x im PE Hotel sind somit wohl etwas verwöhnt. Das Personal ist äußert nett und macht das mit den kleinen Zimmern wett, hilft aber nichts, wir werden hier nicht nochmal Halt machen. Ich muss aber fairer Weise sagen, dass man auch "größere" Zimmer hätte buchen können, war aber leider hier nicht so ersichtlich, dann wäre es wohl etwas besser gelaufen.

Cons:

Leider die Zimmer zu klein.

2026-09-19 • via Nuitee
B
Beatrice • solo_traveller • ch
9
Pros:

Schöner Aufenthalsraum.Möglichkeit zum Take Away mitbringen und dort zu Essen.Geschirr vorhanden.Ganzes Haus gut eingerichtet.Im Nebengebäude hat es ein gemütliches Pub.

2026-09-18 • via Nuitee
C
Craig • solo_traveller • au
10
Sensational location on Islay
Pros:

Fabulous staff and location. This is definately on my return list. Easy to get to, central to local distilleries, and an easy drive to others.

2026-09-18 • via Nuitee
M
Meg • couple • au
10
2026-09-18 • via Nuitee
J
Jun Ken • solo_traveller • sg
9
Pros:

Breakfast served was good and came with a hot food menu in the attached cafe.

There was also a connecting pub beside the hotel

2026-09-17 • via Nuitee
P
Patrick • couple • us
9
2026-09-17 • via Nuitee
K
Keith • couple • gb
4
Way too overpriced
Pros:

The staff were all friendly, chatty and helpful. We had a situation where our bus didn’t turn up and they were a great help getting us a taxi

Cons:

I have to judge this property at the price we paid - £250 a night (so a total of £1000), for that amount I was expecting something pretty good not a mediocre b n b. The decor is tired, an early 90’s vibe at best. Our king bed was too small single beds pushed together that were slightly different heights. The bed head was stained with previous guests emissions and spills. One of the lampshades in the room was missing, the stark neon light above the bathroom mirror didn’t work. The view from the window was the back of a pub that seemed to be a collection point for rubbish and other stuff. The room was too small for two adults. The breakfast could have been better, there seemed to be different chef on over the time we stayed, sometimes cooked well sometimes not

2026-09-11 • via Nuitee
A
allan • solo_traveller • gb
7
Pros:

Clean and tidy hotel, nice pleasant staff

2026-09-11 • via Nuitee
J
Jane • couple • gb
10
2026-09-11 • via Nuitee