Hotel Cisne

Hotels
8.9 (1044 reviews)
Rua Lopes de Oliveira, 511 , Sao Paulo , br

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Grocery deliveries
See all facilities

Review Highlights

Pros:
Good service
Cleanliness
Comfortable rooms
Good location
Cons:
Parking size
Breakfast options
Nighttime location safety

Categories

Cleanliness
8.73
Overall, reviews highlight cleanliness as a strong point, but there were minor issues noted.
Service
9.42
Several reviews praised the staff's professionalism and helpfulness, highlighting excellent service.
Location
9.03
A great location noted for proximity to metro and restaurants; however, some mentioned it being a bit dark at night.
Room Quality
8.92
Most reviews appreciated room quality, citing comfort and good amenities, with some suggestions for better lighting.
Amenities
8.63
Good amenities like free parking, though some concerns about the parking space size.
Value for Money
8.82
Guests feel they received good value for money, especially given the quality of service and amenities.
Food and Beverage
8.42
Mixed comments on breakfast choices, with some enjoying it while others found it basic.
Overall Experience
9.23
Positive overall experiences noted, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:45

Property Description

Convenient Location
Hotel Cisne, located in São Paulo, offers easy access to major attractions and public transportation, making it a perfect choice for travelers looking to explore the city.

Comfortable Accommodation
The hotel provides cozy rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and minibars, ensuring a comfortable stay for guests.

Great Facilities
Guests can enjoy a range of facilities including meeting rooms, free WiFi, and complimentary parking, along with services like daily maid service and grocery deliveries, making their stay convenient and hassle-free.

Book your stay at Hotel Cisne now and experience a blend of comfort and convenience during your visit to São Paulo.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for R$ 57 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for R$ 67 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1044 reviews
Cleanliness: 8.73
Service: 9.42
Location: 9.03
Room Quality: 8.92
Amenities: 8.63
Value for Money: 8.82
Food and Beverage: 8.42
Overall Experience: 9.23
R
Ricardo • couple • br
10
Pros:

Boa localização, quarto aconchegante.

Cons:

Segunda vez que me hospedo, da primeira vez foi ótimo, mas desta vez, achei muito barulhento, pois o quarto era para o lado da rua.

2026-03-21 • via Nuitee
F
Fernanda Kimie • extended_group • br
10
muito bom
Pros:

Atenção dos funcionários, muito cuidado.

2026-03-17 • via Nuitee
D
Drielen • couple • br
7
Pros:

Estadia maravilhosa, o atendimento é excelente, café da manhã muito bom, bem completo. Adorei o espaço, como precisei usar por conta da faculdade, então a localização foi maravilhosa.

Cons:

O ar condicionado que não funcionou

2026-03-16 • via Nuitee
V
Vieira • couple • br
10
Pros:

Ambiente super limpo, café da manhã e recepção

2026-03-16 • via Nuitee
G
Gabriela • couple • br
10
Conforto e conveniência
Pros:

Limpeza!

2026-03-10 • via Nuitee
E
Ellen Paola • extended_group • br
9
Excelente custo-benefício!! Voltaria com certeza :)
Pros:

Colchão e cobertas muito boas. Hotel limpo e organizado. O café da manhã é mais básico, mas delicioso. Os funcionários são muito gentis :)

Cons:

No nosso quarto o chuveiro saia pouca água. Mas nada que tenha atrapalhado nossa estadia.

2026-03-09 • via Nuitee
E
Erica • couple • br
8
Pros:

Limpo e confortável

2026-03-08 • via Nuitee
W
Wesley • family_with_children • br
9
2026-03-06 • via Nuitee
L
Luana Elisa • couple • br
8
Tranquila, e bem confortável
Pros:

Ótima localização.
Custo benefício excelente
Limpo e organizado

Cons:

Café da manhã razoável. Poderia melhorar um pouco.
Não me recordo de haver elevadores, pessoas com deficiência não conseguem acessar os quartos.

2026-03-06 • via Nuitee
E
Eduardo • solo_traveller • br
9
Pros:

Os quartos muito bem cuidados o hotel bem limpinho os atendentes foram ótimos, o café da manhã era simples mas bom. A localização é bem próximo de uma estação do metrô

2026-03-06 • via Nuitee
F
Felipe • couple • br
10
2026-03-06 • via Nuitee
S
Sueli • couple • br
9
2026-03-02 • via Nuitee
C
Charles • couple • br
10
Pros:

Ótima localização, instalações, atendimento, limpeza e excelente café da manhã.

2026-03-02 • via Nuitee
J
Joelcio • solo_traveller • br
8
2026-03-02 • via Nuitee
J
Jacqueline • couple • br
9
Preço justo e hotel confortável com ótima equipe
Pros:

Já me hospedo a mais de uma década nesse hotel quando vou a shows no Allianz ou Morumbi, é perfeito pro preço, limpo, confortável e equipe gentil. Café da manhã ótimo também. Recomendo demais.

Cons:

Nada me desagrada

2026-03-01 • via Nuitee
R
Riccardo • couple • br
9
2026-02-27 • via Nuitee
A
Antonioli • couple • br
10
Pros:

Equipe muito educada com atendimento excelente. Quartos limpos e confortáveis. Estacionamento fechado e coberto.

2026-02-25 • via Nuitee
A
Andreia Aparecida • couple • br
9
2026-02-25 • via Nuitee
T
Taynara • couple • br
8
Otimo custo beneficio pra quem vai pra um show do Allianz
Pros:

Espaco bem confortável

2026-02-24 • via Nuitee
I
Igor • solo_traveller • br
9
Pros:

Localização ótima

Cons:

Wi-Fi muito instável

2026-02-24 • via Nuitee