Hotel Cisne

Hotels
8.9 (1099 reviews)
Rua Lopes de Oliveira, 511 , Sao Paulo , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good service
Cleanliness
Comfortable rooms
Good location
Cons:
Parking size
Breakfast options
Nighttime location safety

Categories

Cleanliness
8.73
Overall, reviews highlight cleanliness as a strong point, but there were minor issues noted.
Service
9.42
Several reviews praised the staff's professionalism and helpfulness, highlighting excellent service.
Location
9.03
A great location noted for proximity to metro and restaurants; however, some mentioned it being a bit dark at night.
Room Quality
8.92
Most reviews appreciated room quality, citing comfort and good amenities, with some suggestions for better lighting.
Amenities
8.63
Good amenities like free parking, though some concerns about the parking space size.
Value for Money
8.82
Guests feel they received good value for money, especially given the quality of service and amenities.
Food and Beverage
8.42
Mixed comments on breakfast choices, with some enjoying it while others found it basic.
Overall Experience
9.23
Positive overall experiences noted, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:45

Property Description

Convenient Location
Hotel Cisne, located in São Paulo, offers easy access to major attractions and public transportation, making it a perfect choice for travelers looking to explore the city.

Comfortable Accommodation
The hotel provides cozy rooms equipped with modern amenities such as flat-screen TVs, air conditioning, and minibars, ensuring a comfortable stay for guests.

Great Facilities
Guests can enjoy a range of facilities including meeting rooms, free WiFi, and complimentary parking, along with services like daily maid service and grocery deliveries, making their stay convenient and hassle-free.

Book your stay at Hotel Cisne now and experience a blend of comfort and convenience during your visit to São Paulo.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for R$ 57 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for R$ 67 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1099 reviews
Cleanliness: 8.73
Service: 9.42
Location: 9.03
Room Quality: 8.92
Amenities: 8.63
Value for Money: 8.82
Food and Beverage: 8.42
Overall Experience: 9.23
C
Cirlei Aparecida • extended_group • br
9
Ótimo!!
Pros:

Gostei muito! Siples mas aconchegante.
Portaria nos atendeu super bem.
Chuveiro top!!
Limpo e organizado.

Cons:

Pelo preço e localização está tudo ótimo!

2026-05-09 • via Nuitee
R
Ricardo • solo_traveller • br
9
Pros:

Localização e custo benefício

Cons:

Nada em especial

2026-05-09 • via Nuitee
V
Victor • solo_traveller • br
10
2026-05-08 • via Nuitee
E
Eloá • family_with_children • br
7
Funcionários simpáticos e atenciosos e hotel com bom custo-benefício.
Pros:

Apesar do hotel não ter elevador, eles acomodam os hóspedes com consciência, dando preferência a idosos no andar térreo.

Cons:

Um dos quartos era próximo a área onde preparam o café da manhã, então o barulho incomodava.

2026-05-08 • via Nuitee
M
Marcio Leandro • extended_group • br
10
Excelente estadia
Pros:

Primeiro a equipe muito atenciosa, café da manhã muito bom, quarto bem confortável e muito limpo, camas confortáveis, localização muito boa!

2026-05-05 • via Nuitee
C
Charles • solo_traveller • br
10
Recomendo
Pros:

Excelente atendimento, ótimo café da manhã, tudo perfeito, camas, limpeza e organização. Recomendo. Parabéns.

2026-05-04 • via Nuitee
S
Souza De Liz • extended_group • br
10
2026-05-04 • via Nuitee
J
João • couple • br
10
2026-05-02 • via Nuitee
A
Alexandre Dala Zen • solo_traveller • br
8
2026-04-29 • via Nuitee
R
Ricardo • extended_group • br
8
2026-04-28 • via Nuitee
L
Lara Geovanna • solo_traveller • br
10
2026-04-27 • via Nuitee
M
Milena • solo_traveller • br
10
2026-04-27 • via Nuitee
F
Frederick • solo_traveller • br
9
Boa experiência
Pros:

Acomodação boa e confortável

Cons:

Café da manhã com poucas opções.
No meu corredor quando algum hóspede fechava ou abria a porta a minha batia, dava a sensação que alguém ia entrar no meu quarto.

2026-04-27 • via Nuitee
C
Cesar • couple • br
7
Simples e limpo. Internet poderia ser melhor.
Pros:

Limpeza

Cons:

Wi-Fi muito ruim.

2026-04-27 • via Nuitee
R
Rumy • couple • br
7
Pros:

Funcionários muito educados e atenciosos

2026-04-25 • via Nuitee
R
Ramunas • couple • ie
6
2026-04-23 • via Nuitee
C
Cátia • solo_traveller • br
10
2026-04-22 • via Nuitee
J
Jonas • couple • br
9
Atende a necessidade
Pros:

Café da manhã bem servido, Chuveiro do banheiro muito bom, Ar condicionando gelando e bom espaço do quarto.

Cons:

Atendimento no check-in e barulho externo

2026-04-20 • via Nuitee
L
Lucas • solo_traveller • br
10
Custo/benefício excelente. Recomendo!
Pros:

O quarto é confortável, café da manhã tem o básico que funciona muito bem, atendimento dos colaboradores foi excelente, localização do hotel é muito boa. No fim, as instalações do hotel atenderam muito bem o que eu queria, pois foi viagem a trabalho. Recomendo!

2026-04-18 • via Nuitee
I
Ivenise • solo_traveller • br
10
Pros:

Excelente localização para a necessidade da nossa viagem naquele momento. Ambiente limpo, funcionários atenciosos.

2026-04-12 • via Nuitee