Facilities

Free breakfast
Full-service spa
Proposal/romance packages available
Free bicycles on site
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great amenities
Excellent location
Cons:
Limited elevator access for handicapped

Categories

Cleanliness
9.68
Rooms were noted as very clean and large, receiving high praise.
Service
10
Staff are extremely friendly, helpful, and provide excellent service throughout.
Location
9.68
Conveniently located for access to Angkor Wat and offers free tuktuk rides.
Room Quality
9.68
Rooms are spacious, well-maintained, and comfortable.
Amenities
9.68
Includes massage services, pool, and laundry, enhancing value.
Value for Money
10
Excellent value with included services and overall quality.
Food and Beverage
9.68
Breakfast received high praise, offering a wide variety.
Overall Experience
10
Overall a fantastic stay with numerous positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:26

Property Description

Luxurious Spa Experience
Indulge in massages, body treatments, and facials at our exquisite spa.

Gourmet Dining and Bar
Delight in delicious meals at the restaurant and snacks at the cafe. Unwind with a drink at the chic bar/lounge.

Elegant Rooms with Premium Amenities
Relax in uniquely decorated guestrooms with free minibar items and Smart TVs. Enjoy the comfort of a Select Comfort bed with Frette Italian sheets.

Pamper yourself at Shintana Saya La Maison.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for lunch

  • General

    Guest accommodation is sealed after cleaning

See all policies

Location

Guest Reviews

9.8
Based on 1677 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 10
Food and Beverage: 9.68
Overall Experience: 10
G
Genevieve couple sg
9
Perfect place to relax after a hot day at Angkor Wat
Pros:

It’s a lovely private resort away from downtown bustle. We booked a package that included airport pickup, daily massages and laundry service, and it was amazing. The staff was super lovely and really went out of the way to make our stay comfortable.

Cons:

It’s not the fault of the hotel but guests should note there can be mozzies and flies outdoors. It’s completely unavoidable for a humid southeast Asian country.

2026-05-09 via Nuitee
Y
Yoan couple fr
10
Hôtel parfait!
Pros:

Le transfert compris entre l’aéroport et l’hôtel
La chambre était spacieuse avec un lit très confortable. La salle de bain également
La piscine est très jolie et le petit déjeuner assez diversifié
Le personnel était très gentil et disponible au besoin
Nous y avons passé un excellent séjour et avons découvert Siem Reap de manière tres agréable. L’hôtel étant a mis chemin entre le centre ville et Angkor Wat

Shintana Saya nous a permis de bien nous reposer après de longues journées de marche dans les temples et après des soirées bien arrosés (liées au nouvel an khmer!)

Cons:

Malgré le fait qu’ils soient inclus (1 par jour), n’étant pas un grand habitué des massages cambodgiens, je n’ai pas su profiter du moment 😅

2026-05-06 via Nuitee
I
Imee extended_group ae
10
An exceptional stay with warm, attentive service, seamless assistance from Emily, and outstanding value for money.
Pros:

We had a wonderful stay at the hotel. The staff were incredibly welcoming and attentive throughout. Emily stood out for her efficiency, helping us organize our activity schedule and transportation seamlessly. The service was impressive—staff consistently anticipated guests’ needs, often being ready to assist even before being asked. Overall, it was excellent value for money, and we highly recommend it. We genuinely have no complaints.

Cons:

None that I can think of.

2026-05-03 via Nuitee
T
Tobias couple ch
10
Simply excellent, and I truly hope I have the chance to come back again!
Pros:

A hidden gem right at the entrance of Angkor Wat, just a 10-minute tuk-tuk ride from the city center. The staff are exceptionally warm and welcoming, and I highly recommend booking a massage at the spa, it’s truly out of this world.

Cons:

Actually nothing, as an extensive traveller, I can say this has been one of the best places I have ever stayed at so far.

2026-04-30 via Nuitee
J
Joana couple pt
10
Perfect in every way.
Pros:

The staff is amazing. We had a package that included massages and the SPA was incredible as well. Even the drivers they organise for tours and just pick up and drop off are amazing and always on time. Would recommend to anyone staying in Siem Reap.

2026-04-28 via Nuitee
K
Kristjan couple ee
10
Pros:

A great hotel. Definitely recommend to stay here!

2026-04-27 via Nuitee
A
Avinash couple in
8
2026-04-27 via Nuitee
S
Sunny couple ch
10
2026-04-24 via Nuitee
C
Camille couple fr
10
An exceptional place that perfectly balances privacy, elegance, and serenity
Pros:

Shintana Saya La Maison is an exceptional place that perfectly balances privacy, elegance, and serenity. The villa is beautifully designed, with a minimalist aesthetic, natural materials, and a seamless connection between indoor and outdoor spaces.

The private pool and lush garden create a peaceful atmosphere where it’s easy to fully relax after exploring Siem Reap and the temples. The rooms are spacious, comfortable, and thoughtfully arranged, making you feel at home instantly.

What truly makes the difference is the discreet and attentive service—the team is incredibly kind and ensures everything runs effortlessly. A truly special stay, combining refined design, calm, and a genuine sense of well-being.

2026-04-23 via Nuitee
H
Holger solo_traveller de
8
jederzeit gerne wieder, freundliches Personal
Pros:

sehr schöner Pool großes Zimmer. Große Dusche toller Balkon mit Whirlpool und Doppelliege

Cons:

Lunchpaket zu Besichtigung der Tempel war extrem schwach. Frühstück war nur durchschnittlich, was die Vielfalt angeht.

2026-04-21 via Nuitee
A
andrew extended_group gb
8
We had a great time here and would recommend to anyone
Pros:

Good location few mins on tuck tuck to centre pool great nice surroundings and staff very friendly and helpful

Cons:

The bathroom floor was dirty when we first entered and was something left on the floor also but these are only minor things to point out

2026-04-20 via Nuitee
A
Akosua solo_traveller us
9
2026-04-20 via Nuitee
P
Penny solo_traveller au
10
2026-04-18 via Nuitee
T
Theodorina couple bg
10
Pros:

Amazing place and team highly recommend.

2026-04-18 via Nuitee
S
Sochariya solo_traveller kh
10
Pros:

The best hotel ever, clean and new.
I will definitely come stay here again …

2026-04-16 via Nuitee
C
Carina couple at
10
2026-04-15 via Nuitee
S
Svetlana family_with_children de
10
2026-04-14 via Nuitee
S
Sumee extended_group au
10
Peaceful and relaxing gateway in Siam Reap, perfect hospitality and location.
Pros:

The staff was very friendly, they do their best to accommodate to our request specifically Emily. The room was spacious and it had a rain bath which the kids loved, spa services was amazing, food was delicious, concierge and drivers were polite and helpful at all times, laundry services was prompt.!Overall very good location to Angkor Watt, value for money and cleanliness is top.

Cons:

Buffet breakfast variety can be improved.

2026-04-14 via Nuitee
R
Rachael couple au
10
Wonderful!
Pros:

Exceptional service, resort style stay

2026-04-13 via Nuitee
F
Francisco couple mx
10
Espectacular, volvería mañana
Pros:

La comida estaba espectacular y los masajes incluidos en la reserva sin costo fueron lo mejor

Cons:

A las habitaciones les falta un poco más de mantenimiento y de actualización en diseño

2026-04-11 via Nuitee