The Swan

Hotels
7.9 (268 reviews)
17 high street Thornbury , Thornbury , GB

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value
Excellent breakfast
Cons:
Loud at night
Dated rooms
Shared bathroom facilities

Categories

Cleanliness
6.86
Cleanliness was adequate, but some guests pointed out shared bathroom facilities.
Service
8.33
Overall service was received positively with many compliments about the staff.
Location
8.87
Location was frequently praised for being central and convenient.
Room Quality
7.32
Rooms were comfortable but some guests found them to be a bit dated.
Amenities
7.35
Facilities were decent, though some reviews mentioned shared bathrooms.
Value for Money
7.81
Good value perceived by guests in relation to the quality of stay.
Food and Beverage
8.86
Food and beverage options, especially breakfast, received high praise.
Overall Experience
7.83
Overall experience was favorable despite some criticisms of management.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:21

Property Description

City Views from Every Room

Enjoy the picturesque city views from the patio in every room at The Swan. The perfect spot to unwind and take in the charming surroundings after a day of exploring Thornbury Castle.

Entertainment and Activities

From live music to quiz nights and bingo events, The Swan offers a lively atmosphere for guests to enjoy. Join in the fun and make unforgettable memories during your stay.

Convenient Location

Situated just an 8-minute walk from Thornbury Castle, The Swan is also close to Bristol Airport, making it a convenient choice for travelers. Book now and experience the perfect blend of comfort and entertainment at The Swan.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 268 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.87
Room Quality: 7.32
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 7.83
J
Jacob • couple • gb
10
Excellent and will be back for sure
Pros:

Nice location and excellent atmosphere, very friendly and accommodating staff

2026-09-16 • via Nuitee
N
Neil • solo_traveller • gb
8
Great.
Pros:

Friendly welcome. Nice room. Grade 2 listed building so lots of character. Nice breakfast.

Cons:

Bit of noise from outside but once I put my earplugs in to sleep I couldn't hear a thing.

2026-09-03 • via Nuitee
T
Tracy • solo_traveller • za
7
Convenient
Pros:

Comfy bed. Clean. Delicious breakfast. Convenient. Really reasonable.

Cons:

Bathroom so far away.

2026-08-28 • via Nuitee
A
Alasdair • solo_traveller • gb
7
Great stay and would stay again.
Pros:

great location and good food and beer.

Cons:

slight mix up with the TV remotes.

2026-08-26 • via Nuitee
Y
Yvonne • solo_traveller • gb
9
Short break
Pros:

Friendly staff, Charlie, the pub dog, was just lovely, too. Good service, and we enjoyed breakfast and evening meals, too.Value for money .

2026-08-22 • via Nuitee
• solo_traveller • gb
6
Family visit
Pros:

Good reception from staff, welcoming and friendly.

Cons:

No ensuite bathroom. Price was a bit high.

2026-08-13 • via Nuitee
J
Jane • solo_traveller • gb
1
Uncaring staff, stiffling uninhabitable rooms
Pros:

The car park is quite a walk. There are 3 rooms at the top of this old building which should not be used in a heat wave. It was so hot that I felt ill after 2 hours and had to leave at 9pm and drive an hour to my sister's. No one else was staying there.

Cons:

The staff did not seem to care. The fan/cooler in the room was useless as it requires ice boxes and there weren't any. The room was very hot when I arrived as curtains were open and sun was streaming in. They refused to issue any refund so I disputed this through Visa under 'service not received.

2026-07-23 • via Nuitee
V
Vincent • solo_traveller • gb
8
Pros:

Loved the breakfast and the facilities were good. Staff were nice also

Cons:

Lack of sport that was advertised and obviously due to the age of the building no onsuite but these are minor quibbles

2026-07-21 • via Nuitee
G
Globetrotter • solo_traveller • gb
8
Pros:

The place itself was lovely. Old building located in the very centre of the village.
Really approachable staff.
Delicious, well sized breakfast portions.

Cons:

I am listing only things that the hos have conyrol over.
Poached eggs fully solid.
Pub music till late.

2026-07-20 • via Nuitee
I
Ian • extended_group • gb
3
Lack of full information regarding negative aspects was very disappointing as we would have not have booked if we were p
Pros:

Central to town . Whilst we did not stay once we viewed the facilities I understand the breakfasts are exceptional

Cons:

We felt the description on booking .com was not as accurate as it might have been . It should have stated No en-suite is available rather than shared bathroom It did not explain the bedrooms were directly above a popular an d possibly crowded outside bar area . It was described as a large bedroom which it was not and the shared bathroom was for three bedrooms but also down a short corridor through a door down a few steps and across a landing . The bathrooms were also cramped .Booking . Com might also have stated that the popular drinking hotel also held live music nights which were on the night we had booked for but we were not advised . I do not blame the hotel it was what it was, however we did feel the lack of facilities and overall standards were not well suited to the price per room . The members of staff we met was pleasant and I think understood why we decided not to stay .

2026-07-12 • via Nuitee
A
Andy • solo_traveller • gb
8
Pros:

Good value and quality food

Cons:

Sometimes the sound of the bar can intrude if there is a DQ or karaoke

2026-07-09 • via Nuitee
M
Michelle • solo_traveller • gb
8
Comfy room in great location.
Pros:

Great location in the centre of town.

Cons:

Shared bathroom is not my favourite but there were 2 bathrooms for 3 rooms so wasn’t an issue.

2026-07-07 • via Nuitee
T
Trevor • couple • gb
8
2026-07-03 • via Nuitee
D
Douglas • solo_traveller • gb
9
Wonderful but check the car parks as ther is none on site
Pros:

A Lovely Stay! Very comfortable and staff were very accommodating

Cons:

Parkin was an expensive nightmare. Do not park at Castle car park, cost £20 for a nights stay.

2026-06-29 • via Nuitee
M
Marsha • solo_traveller • gb
10
Great
2026-06-28 • via Nuitee
N
Nel10 • couple • gb
7
Ok, but not the best.
Pros:

Popular pub with rooms. Good undercover outside seating area.

Cons:

It wasnt very obvious from the wording on the booking.com listing that it was a shared bathroom.

It was a very clean shower room, but I wouldn't have booked it if I had realised. Note to self: scrutinise the small print!

The beds were poor quality and my husband's bed was very uncomfortable and noisy. It creaked and groaned with every movement. Bad nights sleep.

2026-06-15 • via Nuitee
F
Felix • couple • de
9
Für einen kurzen Aufenthalt in Thornbury auf JEDEN FALL eine Empfehlung!
Pros:

Super nettes Personal , authentisches britisches Frühstück direkt von der Karte im Pub , schöne Details und Einrichtung, coole Lage über dem Pub und im Herzen des Ortes & Charlie der Hund des Hauses <3

Cons:

Geteilte Bäder (2 Stück für 3 Zimmer) außerhalb des Zimmers und es waren Einzelbetten (stand allerdings auch genau so auf der Buchungswebsite).
Dann gab es leider keinen Fön.
Aber das sind tatsächlich Kleinigkeiten, die nicht schwer ins Gewicht fallen

2026-06-07 • via Nuitee
G
Graham • solo_traveller • gb
6
2026-06-05 • via Nuitee
M
Mullen • solo_traveller • gb
4
ok. cheap , but I won't advice going, unless you got to stay in that town.
Pros:

hotel was situated in the middle of the town.
staff was ok, but did not really have much to do with them

Cons:

this will sound bad, BUT
the scent plug ins, (everywhere) made me feel sick (what you trying to hide)
the very dusty prams and decor, what's that all about??
the mattress was slopping to one side, so did not get much sleep, had not been turned for years probably.
the tower fan, was making a winning noise so bad I had to turn it off, and I like white noise.
I understand money is tight in every business, the town can't make much money from what I seen,

however even though the hotel, was ok, I think the management needs to have a look at the very dated rooms, yes it's a old building, but that don't mean everything within the building got to be a 100 years old also.

they try and I give them that, but come on it's 2026, not 1980s

2026-06-04 • via Nuitee
C
Catherine • extended_group • gb
7
Suited our needs perfectly.
Pros:

Clean rooms, comfortable beds.
Fab breakfast (an opinion obviously shared by many locals given how busy it was at 9:00 on a weekday morning).

Cons:

Lack of en-suite bathroom not a problem, 2 bathrooms shared between 3 rooms is fine for a short stay, but a basin in the room would be useful.

2026-05-25 • via Nuitee