Hotel Rao

Hotels
8.4 (889 reviews)
Str. Progresului, Nr. 30 , Cluj-Napoca , RO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Comfortable beds
Cons:
Poor cleanliness
Inconsistent service
Noise from construction

Categories

Cleanliness
7.65
Several reviews mentioned issues with cleanliness, such as dust and weak cleaning.
Service
8.65
Some positive remarks about helpful reception staff offset by a few negative experiences.
Location
8.65
Location was generally praised for being convenient.
Room Quality
8.15
Mixed reviews on room quality; although those who liked the rooms expressed satisfaction.
Amenities
8.55
Amenities generally met expectations, though some guests had specific requests.
Value for Money
8.15
Some positive feedback, but a few expressed dissatisfaction regarding certain aspects.
Food and Beverage
8.25
Food received good feedback, although there were complaints about breakfast service.
Overall Experience
9.15
Overall experience was positive for most, reflecting good value despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:15

Property Description

Convenient Location
Located just 500 meters from the popular Iulius Mall, Hotel Rao offers a prime spot on one of Cluj-Napoca's bustling streets. With free Wi-Fi and private parking, guests can easily explore the city and its attractions.

Comfortable Accommodation
The spacious rooms at Hotel Rao feature wooden floors, cozy seating areas, and work desks for convenience. The tiled and heated bathrooms provide a touch of luxury for a relaxing stay.

Accessible Amenities
Guests can kick start their day with a delicious breakfast, ensuring a great start to their adventures. Additionally, with public transport connections a mere 200 meters away, reaching the city center is a breeze.

Book your stay at Hotel Rao today for a memorable experience in Cluj-Napoca!

Important information:

Please note that free private parking spaces are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 889 reviews
Cleanliness: 7.65
Service: 8.65
Location: 8.65
Room Quality: 8.15
Amenities: 8.55
Value for Money: 8.15
Food and Beverage: 8.25
Overall Experience: 9.15
A
aurelia • solo_traveller • gb
5
2026-10-30 • via Nuitee
O
Ovidiu • family_with_children • ro
10
Pros:

Totul foarte bine, ca de obicei.

2026-10-23 • via Nuitee
T
tze_23 • family_with_children • ro
9
2026-10-17 • via Nuitee
K
Karla • family_with_children • ro
7
Pros:

Amabilitatea personalului

Cons:

A fost frig in camera. Am cerut schimbarea, s a întâmplat dar tot m am acoperit cu 2 pilote. In baie frig si miros de mucegai.

2026-10-17 • via Nuitee
M
Muntean • family_with_children • ro
9
O cazare bună
Pros:

Camera și personalul

2026-10-16 • via Nuitee
M
marcello • solo_traveller • it
4
Ero un cliente ricorrente. Cambierò struttura.
Cons:

La colazione era ristrettissima, pochissime cose e senza scelta. Possibilità di scelta di un menù tutti a base di uova, il menù che contiene 1 croissant richiede 25 minuti di attesa per scaldarlo.
Tutte le aree comuni della struttura hanno finestre aperte giorno e notte (di notte si arriva a 5 gradi).
Le camere fredde all'arrivo e non partiva neanche il riscaldamento. Parliamo di un soggiorno in camera Delux.
Dopo le 23 o le 24 non c'è neanche più l'acqua calda in bagno. Phon presente ma danneggiato e vecchio, mancavano i saponi. La doccia era una cabina in cui scendeva male l'acqua, l'asta del soffione era rotta e i getti massaggianti non funzionanti.
Il personale è entrato in camera mentre ero ancora a letto per rassettare la stanza senza bussare e trovandosi davanti ha me ha chiesto se poteva risistemare la camera ugualmente.
Lavano i pavimenti (lisci e lucidi) alle 8-9 del mattino quando si è obbligati a transitare con rischio di scivolare.

2026-10-15 • via Nuitee
P
Pietreanu • family_with_children • ro
8
Pros:

Locatia

2026-10-15 • via Nuitee
C
Cristinel • solo_traveller • ro
10
2026-10-12 • via Nuitee
C
CRISTINA • couple • gb
10
2026-10-11 • via Nuitee
C
Constanta • family_with_children • ro
10
2026-10-08 • via Nuitee
C
Costin • solo_traveller • ro
1
2026-10-07 • via Nuitee
L
Lucky • couple • gb
8
2026-09-19 • via Nuitee
G
Georgiana • family_with_children • ro
9
a fost minunat
Pros:

curatenie, amplasare, mic dejun fabulos

Cons:

exista riscul sa fie o petrecere si atunci nu te poti odihni. Trebuie sa suni in avans ca sa te asiguri ca poti sa dormi in liniste

2026-09-13 • via Nuitee
A
Anca • family_with_children • ro
7
2026-09-13 • via Nuitee
L
Lotrean • solo_traveller • ro
9
2026-09-05 • via Nuitee
M
Mauro • solo_traveller • it
8
Pros:

Pulito e posizione

2026-09-05 • via Nuitee
C
Ciocan-Muller • solo_traveller • ro
9
Pros:

Clean room, nice staff, good breakfast.

Cons:

There is free, private parking about 50 - 100 meters away, but it is unpaved.

2026-09-05 • via Nuitee
S
Stefan • couple • ro
9
2026-09-01 • via Nuitee
G
Gordon • extended_group • se
7
2026-08-31 • via Nuitee
S
stefanescu • solo_traveller • ro
9
2026-08-29 • via Nuitee