Stanbrook Abbey Hotel, Worcester

Hotels
9.1 (597 reviews)
Stanbrook Abbey, Callow End, Worcester , Worcester , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Excellent service
Great amenities
Cons:
Issues with cleanliness
High prices
Service delays noted

Categories

Cleanliness
8.31
Some reviews mention cobwebs in the room, indicating a need for more attention to cleanliness.
Service
9.48
Overall positive comments about the staff being friendly, attentive, and professional. Minor issues with delays in service were noted.
Location
9.52
Beautiful setting and amazing location have been positively highlighted in several reviews.
Room Quality
9.27
Rooms were described as beautiful and spacious, with some minor issues regarding room placement noted.
Amenities
9.3
Great facilities were mentioned, including a snooker table and other games, enhancing the guest experience.
Value for Money
8.76
Some reviews point out higher prices compared to similar hotels, but the quality justifies it.
Food and Beverage
8.81
Food was great, but prices were considered a bit high by some reviewers.
Overall Experience
9.38
Guests expressed exceptional experiences, highlighting the overall positive nature of their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:11

Property Description

Historic Abbey Setting
Experience a stay like no other at Stanbrook Abbey Hotel, Worcester, a former Abbey nestled in Callow End near Worcester. Stay in rooms featuring modern amenities while surrounded by the rich history of the property, including the attached Georgian Manor House.

Luxurious Amenities and Activities
Indulge in the comfort of a flat-screen TV, free WiFi, and on-site dining options. Explore the 50-acre property with gardens, terrace, and various activities to make your stay unforgettable. Perfect for functions and weddings, Stanbrook Abbey Hotel offers elegance and convenience.

Explore the Surroundings
Conveniently located near Worcester Racecourse and various historical sites, immerse yourself in the beauty of the Walled Gardens at Croome Court and the grandeur of Eastnor Castle. With free parking and easy access to attractions, your stay promises to be both relaxing and enriching.

Book your stay at Stanbrook Abbey Hotel, Worcester now for a truly memorable experience.

Important information:

When booking for more than 6 people, different policies and additional supplements may apply.
The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 17 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 597 reviews
Cleanliness: 8.31
Service: 9.48
Location: 9.52
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.38
D
Doug • solo_traveller • gb
4
Nice hotel, misleading about the rooms!!
Pros:

Staff excellent, food very good

Cons:

The room was so small, so hot I couldn’t sleep, yet in the photos the room had air con, but that was misleading, was that bookings.com fault 🤔 told the staff on checkout, reply oh sorry about that!! 😡

2026-05-30 • via Nuitee
R
Rebecca • solo_traveller • fr
10
2026-05-30 • via Nuitee
H
hardy • solo_traveller • gb
10
Pros:

This place is ace x

2026-05-30 • via Nuitee
R
Robert • couple • gb
6
Lovely property and grounds. Let down by the food.
Pros:

Fabulous location

Cons:

The food choice was limited. Cooked Breakfast was disappointing. Pre-cooked and dry.

2026-05-30 • via Nuitee
H
Hundley • solo_traveller • gb
9
2026-05-30 • via Nuitee
S
Susan • couple • gb
7
The building was lovely, the staff were attentive, but the food in the restaurant was overpriced and the drinks were ext
Pros:

The architecture and grounds

Cons:

Two pictures in our room were attached by gorilla tape and one fell down in the middle of the night.
The breakfast at £22.50 seemed overpriced.

2026-05-30 • via Nuitee
R
Raycyne • solo_traveller • gb
5
Pros:

I liked the location and the building was beautiful. The staff were friendly and accomdating.

Cons:

My room had no AC or a fan, so in this current heat, my sleep was very uncomfortable.
I also didn't like the breakfast. the food was very bland.

2026-05-29 • via Nuitee
S
Sarah • solo_traveller • gb
9
2026-05-29 • via Nuitee
P
Philippa • family_with_children • gb
10
Relaxed. Should have stayed an extra night.
Pros:

Feeling of the place. Staff guaged our group really well.
Pre stay call where we spoke about our room and I could ask questions about it.
The games room and the cellar area looked awesome. Beautiful grounds. Had a gorgeous room with a balcony.

Cons:

The showerhead was dusty.
Couldn't find the light switches in the games room

2026-05-28 • via Nuitee
K
Katrina • solo_traveller • gb
8
Should have been better
Pros:

Lovely location in a historic building. Big comfortable bedrooms. Quality of food was good but issues with timings and service.

Cons:

Staff were pleasant and friendly but they seemed to lack direction. Food on Saturday took over an hour to arrive. At breakfast some buffet items were cold and the coffee poured at the table was lukewarm.
Sadly we had to complain several times which took away our enjoyment of staying.

2026-05-28 • via Nuitee
Z
Zane • couple • gb
1
Item left in room, not returned, and ignored by management - Very disappointing
Pros:

The hotel itself is interesting because of its history as an abbey, and the grounds are lovely. The bathroom was large, with a good-sized shower and bath. The restaurant was very nice, good service and food.

Cons:

Unfortunately, due to what happened after our stay, I cannot give this hotel more than one star.

We stayed at Stanbrook Abbey Hotel for one night, from 9 to 10 May, in the Taylor room. After leaving, I realised that I had left behind my GHD cordless flat iron, which retails at around £200. I contacted reception several times and searched my own belongings thoroughly. I am certain the item was left in the room, and it has not been returned.

To be clear, I do not consider this a case of a “missing” item. From my perspective, the item was left in the room and someone must have taken it, since it was not handed in.

I also emailed the general manager directly, hoping that one final effort could be made to retrieve it, but my email was ignored. That lack of response is extremely disappointing.

When I spoke to reception, I was told that the hotel has previously had items such as Jimmy Choo shoes handed back, as though this meant it would be impossible for someone to have taken a £200 GHD cordless flat iron. I did not find that reassuring or helpful. A flat iron is a broadly desirable and easily usable item, and the fact that other items have been returned in the past does not prove that this item was not taken.

Overall, this incident and the lack of proper follow-up completely overshadowed the stay. For a hotel of this standard, and part of the Hand Picked Hotels collection, I expected much better.

2026-05-26 • via Nuitee
V
Victoria • couple • gb
10
2026-05-26 • via Nuitee
C
Carlos • solo_traveller • gb
8
Pros:

Location and confortável

Cons:

Service of the bar it,s not good

2026-05-25 • via Nuitee
J
Joanne • couple • gb
10
2026-05-25 • via Nuitee
H
hart • couple • gb
9
A fantastic experience and with lovely staff
2026-05-25 • via Nuitee
I
Irina • extended_group • gb
7
2026-05-25 • via Nuitee
T
Tracey • couple • gb
10
Hands down the best hotel, we will keep coming back.
Pros:

This is a stunning and beautiful place. They have kept the character whilst bringing in the modern. It’s spotlessly clean and so comfortable. Wonderful grounds to always around. It’s wonderful even just to walk around the building and see the character and architecture. The staff are superb. So attentive, polite and friendly. We really felt looked after. The food was lovely. And even though there were events happening, you’d barely know it. We love this place!

Cons:

Going home.

2026-05-25 • via Nuitee
D
Denise • couple • gb
9
Excellent stay.
Pros:

This is our second stay. We had a lovely welcome on arrival. Our room was very clean, spacious with a luxury bathroom. Plenty of wardrobe space. Great to have a mini fridge. The air con could have been better as it was a hot spell of weather, maybe positioned better if possible. Maybe even a tower fan provided. The bed was very comfortable with lots of pillows. Lovely big fluffy towels. Loved the shower, great pressure. Breakfast was very good, continental was quite limited but the cooked breakfast excellent with high quality produce and very well cooked and presented. Breakfast staff were very friendly and attentive.

Cons:

Nothing.

2026-05-24 • via Nuitee
C
Candice • couple • gb
10
A fab stay
Pros:

Staff were amazing, efficient and the room was cleaned to a super high standard

Cons:

Nothing!

2026-05-24 • via Nuitee
D
David • couple • gb
8
2026-05-23 • via Nuitee