Figtree Hotel

Hotels
8 (627 reviews)
Donato Pison Avenue, Brgy San Rafael Mandurriao , Iloilo City , PH

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
A la carte food
Cafe service
Cons:
Dirty/poor-quality linens and pillows
Front desk cold and mishandled guest confrontation
Ceiling and aircon leaked when it rained
Breakfast mediocre; premium hotdog tasted cheap

Categories

Cleanliness
4.5
Negative: linens had holes and splotches, pillow smelled of sweat; guest requested changes but was told it would disturb others.
Service
9
Mixed: cafe service was praised, but front desk clerk was described as cold and staff mishandled a confrontation with another guest.
Location
10
Standard quality for this hotel tier
Room Quality
5.5
Negative: ceiling and air conditioning leaked when it rained; overall room condition (linens, pillows) felt more like a low-tier motel.
Amenities
10
Standard quality for this hotel tier
Value for Money
10
Standard quality for this hotel tier
Food and Beverage
9
Mostly positive for ala carte items (praised); breakfast described as so-so and a premium hotdog tasted cheap.
Overall Experience
6
Negative overall impression: headline states 'Will not be going back.' Issues with front desk, room condition, and leaking impacted stay despite some good food and cafe service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 06:08

Property Description

Prime Location in Iloilo City

Modern Comforts and Services
Figtree Hotel offers air-conditioned rooms with free WiFi, concierge services, room service, and a 24-hour front desk. Each room is equipped with a desk, private bathroom, free toiletries, and cozy bed linen.

Nearby Attractions
Conveniently located near Smallville Complex, Molo Church, and WVSU College of Medicine, Figtree Hotel is also close to Jaro Metropolitan Cathedral, Ateneo de Iloílo, and University of the Philippines Visayas. Explore the city with ease!

Ready to experience comfort and convenience in Iloilo City? Book your stay at Figtree Hotel now for a memorable trip!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 627 reviews
Cleanliness: 4.5
Service: 9
Location: 10
Room Quality: 5.5
Amenities: 10
Value for Money: 10
Food and Beverage: 9
Overall Experience: 6
R
Rio • couple • ph
4
Will not be going back.
Pros:

The ala cart food. The service from the cafe.

Cons:

When i arrived the front desk was clerk was cold. When we went up. They allowed a guest that had already checked out to yell at them because she was accusing them instead of taking her to a managers office. No complaints with the ala carte food. Breakfast was so so. Premium hotdog tasted like cheap hotdog. Linens felt and looked like ones from a 3 hour motel. Had holes and splotches. Pillow was reeking of sweat. i asked to change them but was told doing so would disturb other guest as to how that will happen i do not know. Aircon ang ceiling was leaking when it rained.

2026-10-11 • via Nuitee
A
Ana Karina • couple • ph
7
2025-09-03 • via Nuitee
J
Jowelyn • couple • us
6
2025-09-02 • via Nuitee
M
Maria Lourdes • family_with_children • ae
8
2025-08-31 • via Nuitee
B
Batubalani • solo_traveller • ph
10
Pros:

More healthy food options next time like salad.
We will be there on September 19, 2025.ty

Cons:

None.

2025-08-30 • via Nuitee
G
Gia • couple • ph
9
2025-08-24 • via Nuitee
M
MARK ALVIN • couple • ph
10
2025-08-21 • via Nuitee
G
Gabriel • couple • ph
10
Excellent accommodation for a budget hotel.
Pros:

the room is clean. the location is excellent. the staff are polite. the food is great.

Cons:

there is only one door card. I am expecting to have two.

2025-08-04 • via Nuitee
• solo_traveller • ph
7
The hotel is near shopping mall and restaurants, nice location...
Pros:

Prime location...

Cons:

CR door is defective...

2025-07-29 • via Nuitee
M
Milan • family_with_children • ph
8
2025-07-22 • via Nuitee
L
Lasse • family_with_children • se
8
Good stay for an overnight and if you only intend to use the room for sleeping.
Pros:

Easy to get to SM Mall with a taxi or walk

Cons:

Noise from the street and breakfast was very limited and money can be save to eat somewhere else.

2025-07-22 • via Nuitee
A
Anonymous • solo traveller • ph
9
Superb
Pros:

The room is clean even though I could have asked for a room with a window coz Im a little claustrophobic. Size reminded me of Japanese budget hotels.

Cons:

I only slept there and was out most of the day so I don't have any issues.

2025-07-11 • via Nuitee
L
Lerma • young couple • hk
8
Very good
2025-07-11 • via Nuitee
M
Maurice • review category business travellers • ph
7
Good
2025-07-09 • via Nuitee
M
Maria • young couple • ae
9
Superb
2025-07-06 • via Nuitee
E
Earl • review category business travellers • ph
9
Superb
Pros:

Good walking distance to Atria Mall, Iloilo Convention Center, Festive Mall, SM and some other establishments essential for solo travelling.

Treetop Resto foods were decent.

Cons:

TV reception was bad.

2025-07-05 • via Nuitee
E
Earl • review category business travellers • ph
9
Superb
2025-07-05 • via Nuitee
V
Voltaire • solo traveller • ph
8
Very good
Pros:

ease of booking, check in, check out, reasonable price with free breakfast

Cons:

tiny insects on the bed/room. Thank God it's not cockroach.

2025-07-04 • via Nuitee
L
Leah • solo traveller • us
3
Not the best
Pros:

Good location

Cons:

Very Noisy you can hear everything , Slow wifi, the bathroom floods. Staff needs to be a little approachable

2025-07-03 • via Nuitee
M
Mary • young couple • au
8
Very good
2025-07-01 • via Nuitee