RedDoorz @ H.F. Golden Travellers Inn

No elevator

Stairs and i was the one who brought my things inside the room. The helper is not yet available.

Cleaning superficial, cockroaches in the bathroom.
Maintenance poor, no toilet seat

Bad as you'd expect from any red doors. Not very clean

Rooms have crack walls,no free toothbrush,shampoo.no doormats,blanket so thin and towels have stains.crockroaches in room and nobody help to bring luggage in room

None

No elevator up to the fourth floor.
No air con in the corridor, dark in general.
Water tap was half broken in the bathroom.
Worn out towels.
Dark and no sound proof room, hear others talking in other rooms.
Since it's in front of the bus terminal, the noise from the street was constantly big.

Some squalid "short time" lodging places could provide better basic amenities and front desk/ staff services than this facility at a slightly lower price. No basic toiletries (even the cheapest ones), noisy AC, practically paper-thin blankets, puffed out pillows, and faucets and showers with funky-smelling water. Also, the old lady (probably the owner/manager) desperately needs a crash course or at least a retake on basic guest relations and hospitality facility protocol when attending to guests. The state of the facility you will encounter here itself is a bit sad (to put it mildly) but the front desk demeanor of the staff is just a generous peppering of roadside dust on a hastily prepared street food you had no choice to eat or else you'll die of starvation. The hotel chain group that oversees this facility needs to seriously reconsider attaching their brand to this establishment.