WHITE HOTEL

Hotels
37 Lê Hồng Phong Phường Tam Thanh , Lạng Sơn , vn

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Very good location near the lake
Convenient for reaching the market
General comment: 'Tốt' (positive)
Cons:
Rude staff / bad attitude
Booked room refused on arrival / overbooking
Waited 1.5 hours to check in
Perceived price gouging / rooms sold at higher prices

Categories

Cleanliness
1
Not mentioned in reviews; assumed standard quality for this hotel tier.
Service
1
Multiple complaints about staff attitude, booking refused on arrival and long wait times (1.5h) at check-in — clearly negative service experience.
Location
1
Explicitly praised: very good location near the lake and convenient for reaching the market.
Room Quality
1
Not mentioned in reviews; assumed standard quality for this hotel tier.
Amenities
1
Not mentioned in reviews; assumed standard quality for this hotel tier.
Value for Money
1
Complaints about rooms being sold off despite bookings and higher prices on social channels—perceived poor value and price gouging.
Food and Beverage
1
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
1
Overall negative impression driven by poor service, booking issues and long waits despite good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 07:09

Property Description

Luxurious Accommodation
Experience 3-star comfort at WHITE HOTEL in Lạng Sơn, where you can relax in the garden, socialize in the shared lounge, and enjoy the scenic terrace. The concierge service ensures all your needs are met, while the thrilling water park adds excitement to your stay.

Convenient Amenities
With a 24-hour front desk, shuttle service, and room service, convenience is key at our hotel. Stay connected with complimentary WiFi and explore the city with ease.

Prime Location
Located just 125 km from Van Don International Airport, WHITE HOTEL offers easy access for travelers. Book your stay now and indulge in a memorable experience.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nguyễn Mai • extended_group • vn
1
Pros:

Thái độ tệ

2026-03-15 • via Nuitee
N
Nguyễn • family_with_children • vn
1
M đặt chỗ nhưng lúc đến khách sạn báo hết phòng mặc dù đã đặt dc chỗ nghỉ, trước đó thấy ks vẫn đi cm còn phòng với giá
Pros:

M đặt chỗ nhưng lúc đến khách sạn báo hết phòng mặc dù đã đặt dc chỗ nghỉ, trước đó thấy ks vẫn đi cm còn phòng với giá cao ở trên fb, m gét kiểu làm ăn lươn lẹo nt. Khách đặt dc trên app rồi nhưng bên ks lại bảo hết phòng để cho thuê ngoài với giá cao hơn ngày lễ hội???

Cons:

M đặt chỗ nhưng lúc đến khách sạn báo hết phòng mặc dù đã đặt dc chỗ nghỉ, trước đó thấy ks vẫn đi cm còn phòng với giá cao ở trên fb, m gét kiểu làm ăn lươn lẹo nt. Khách đặt dc trên app rồi nhưng bên ks lại bảo hết phòng để cho thuê ngoài với giá cao hơn ngày lễ hội???

2026-03-15 • via Nuitee
D
Damien • solo_traveller • fr
8
Pros:

Très bonne emplacement, près du lac
Pratique pour rejoindre le marché

Cons:

Ok je suis rentré tard mais attendre 1h30 avant de rentrer c est pas cool

2026-03-12 • via Nuitee
T
Tuấn Thành • couple • vn
10
Pros:

Tốt

2026-02-26 • via Nuitee
P
Phạm • couple • vn
8
2026-02-22 • via Nuitee
N
Nguyễn • extended_group • vn
7
2026-02-22 • via Nuitee
P
Pham • couple • vn
1
2026-02-22 • via Nuitee