Hotel Tell and Apartments

Hotels
6.6 (1229 reviews)
Hauptstrasse 49 , Interlaken , ch

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Terrace
Non-smoking throughout
Public transport tickets
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location near bus stop
Self check-in
Accessible parking
Cons:
Dirty rooms
Staff unavailability
Rodents in rooms

Categories

Cleanliness
3.93
Multiple mentions of dirty rooms, stains, and poor hygiene.
Service
8.4
Some positive comments about staff but frequent mentions of unavailability.
Location
8.94
Positive mentions regarding proximity to bus stops and ease of access.
Room Quality
4.89
Consistent complaints about small, old, and poorly maintained rooms.
Amenities
5.92
Limited amenities with complaints about lack of basic hotel features.
Value for Money
6.88
Mixed feelings regarding pricing versus the quality of the hotel.
Food and Beverage
6.93
Some positive notes about food options available nearby.
Overall Experience
6.9
General dissatisfaction with stay and won't return, but minor positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Central Location and Nearby Lakes
Hotel Tell and Apartments is centrally located in Matten bei Interlaken, just a few kilometers away from the picturesque Lake Brienz and Lake Thun.

Relaxing Amenities
Guests can unwind on the sunny terrace, rent bicycles to explore the beautiful surroundings, or enjoy a cup of coffee at the on-site bar.

Cozy Accommodations
The traditionally furnished rooms at Tell Hotel offer comfort with private bathrooms and hairdryers.

Experience the best of Interlaken with our convenient location and personalized service. Book your stay at Hotel Tell and Apartments now for an unforgettable Swiss getaway!

Important information:

In case the hotel's own free parking spaces are taken, guests can use a public car park across the street which is free of charge at night.

Please note that the property has no elevator.

Children aged 15 and under are only allowed in the apartments.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for CHF 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1229 reviews
Cleanliness: 3.93
Service: 8.4
Location: 8.94
Room Quality: 4.89
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 6.9
A
Alexander • solo_traveller • gb
8
Good value. Would stay again
Pros:

The room was clean and spacious, good location, with miuntain views, the kitchenette had a fridge and crockery so I could keep milk and make breakfast and packed lunch. Much better standard than other places ive satyed in in switzerland for a similar price. Would stay again.

Cons:

The bar beneath my room played music into the night, though I brought some ear plugs which solved that. It's not a supper high finish; there was a superficial crack in the sink, the chrome had worn off the drain plug etc, but everything was clean and working.

2026-03-12 • via Nuitee
N
Noe • solo_traveller • ch
5
2026-03-12 • via Nuitee
A
Anderson • family_with_children • us
5
2026-03-11 • via Nuitee
D
Dimitris • extended_group • gr
5
2026-03-10 • via Nuitee
M
Mirvohid • solo_traveller • uz
10
2026-03-08 • via Nuitee
A
Aquib Pansari • couple • in
1
Pros:

The location was only the good part

Cons:

No service,
Had to use same towel and sheets for all 3 days. No water. No socket to plug in TV. No kettle plug was different not fitting the socket.
No response from staff at all.

2026-03-03 • via Nuitee
N
Nicole • solo_traveller • ch
7
Pros:

Die Unterkunft war sauber, zweckmässig und für den kurzen Aufenthalt gut genug.
Die Tür zum Badezimmer kann nicht ganz geöffnet werden, da das Klo "im Weg" ist. Aber es hatte wenigstens ein Klo.
Leider ging das Licht ûber dem Schminkspiegel nicht, aber Schminke wird oft überbewertet.
Die schriftliche Komunikation mit den Angestellten klappte gut.
Es standen genügend Parkplätze zur Verfügung.

Cons:

Die Steckdose ist am Boden installiert, man kann sich dem Wasserkocher jedoch robbend nähern und ein Käffchen auf dem Zimmer geniessen.

2026-03-01 • via Nuitee
R
Roger • solo_traveller • ch
8
2026-02-28 • via Nuitee
D
Daria • solo_traveller • gb
10
Pros:

We were able to check in way prior our check in time, so we can explore the Interlaken. The staff was very kind. The rooms were very warm and they have the kitchen with nice terrace.

2026-02-13 • via Nuitee
S
salma • solo_traveller • ro
10
Ça va très bien je suis satisfaite et je ne regrette pas
Pros:

L’emplacement juste à côté du station
Bien équipée
Femme de ménage fait le ménage jour par jour

Cons:

Y’avait des petites insectes sur le lit

2026-02-12 • via Nuitee
M
Mohamed • solo_traveller • ma
9
Pros:

Personel, propre

Cons:

Rien

2026-02-11 • via Nuitee
J
JeandePaiva • couple • za
1
2026-01-25 • via Nuitee
R
Roger • solo_traveller • ch
8
2026-01-25 • via Nuitee
L
Luc • extended_group • ch
7
2026-01-25 • via Nuitee
A
Artem • couple • de
9
2026-01-21 • via Nuitee
V
Veronica • family_with_children • ar
8
2026-01-20 • via Nuitee
M
MARIA • couple • ch
8
War alles okay sonst , kommen wieder !
Pros:

Zimmer war alles 👍
Aber im Lavabo der Wasserhahn ist defekt gewesen 🫣

2026-01-19 • via Nuitee
J
Jörg • solo_traveller • ch
1
Dieses Hotelzimmer war das schlechteste in dem ich je war, schade um die über 160 Franken/Nacht
Cons:

Lichtschalter nur an der Eingangstür, die Nachttischlampe war nicht angeschlossen und es war auch keine Steckdose in erreichbarer Nähe. Der Weg ins Bett muss tastend im Dunkeln gefunden werden. Die Türklinke vom Bad war lose und ich hatte sie beim ersten öffnen in der Hand. Nach ca. 2 Minuten geht das Bad-Licht aus. Es ist ein Bewegungssensor installiert, der allerdings nicht reagiert wenn man unter der Dusche steht. Also nach zwei Minuten Duschen im Dunkeln. Am zweiten Abend kam kein Wasser aus der Dusche und kein Personal in der Nähe um das Problem zu lösen. Grosse Löcher in der Holzwand, eventuell eine ehemalige Steckdose.

2026-01-19 • via Nuitee
R
Rahel • family_with_children • ch
5
Pros:

Gute Lage

Cons:

Sauberkeit ist mangelhaft, sehr ringhörig

2026-01-19 • via Nuitee
M
María Teresa • couple • es
9
2026-01-19 • via Nuitee