Hotel Tell and Apartments

Hotels
6.6 (1252 reviews)
Hauptstrasse 49 , Interlaken , ch

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Children allowed

Facilities

Non-smoking rooms
Terrace
Non-smoking throughout
Public transport tickets
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location near bus stop
Self check-in
Accessible parking
Cons:
Dirty rooms
Staff unavailability
Rodents in rooms

Categories

Cleanliness
3.93
Multiple mentions of dirty rooms, stains, and poor hygiene.
Service
8.4
Some positive comments about staff but frequent mentions of unavailability.
Location
8.94
Positive mentions regarding proximity to bus stops and ease of access.
Room Quality
4.89
Consistent complaints about small, old, and poorly maintained rooms.
Amenities
5.92
Limited amenities with complaints about lack of basic hotel features.
Value for Money
6.88
Mixed feelings regarding pricing versus the quality of the hotel.
Food and Beverage
6.93
Some positive notes about food options available nearby.
Overall Experience
6.9
General dissatisfaction with stay and won't return, but minor positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Central Location and Nearby Lakes
Hotel Tell and Apartments is centrally located in Matten bei Interlaken, just a few kilometers away from the picturesque Lake Brienz and Lake Thun.

Relaxing Amenities
Guests can unwind on the sunny terrace, rent bicycles to explore the beautiful surroundings, or enjoy a cup of coffee at the on-site bar.

Cozy Accommodations
The traditionally furnished rooms at Tell Hotel offer comfort with private bathrooms and hairdryers.

Experience the best of Interlaken with our convenient location and personalized service. Book your stay at Hotel Tell and Apartments now for an unforgettable Swiss getaway!

Important information:

In case the hotel's own free parking spaces are taken, guests can use a public car park across the street which is free of charge at night.

Please note that the property has no elevator.

Children aged 15 and under are only allowed in the apartments.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for CHF 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1252 reviews
Cleanliness: 3.93
Service: 8.4
Location: 8.94
Room Quality: 4.89
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 6.9
T
Taylor • solo_traveller • us
1
Never stay here
Pros:

Nothing.

Cons:

Woke up with bed bugs in my hair and there was rotten food under the bed . The host was aggressive and threatening.

2026-04-27 • via Nuitee
J
Jelena • solo_traveller • nl
10
Excellent value, free parking
Pros:

Spacious room, comfy bed, free parking, communal kitchen, easy check in. For me, the bad reviews are highly unfair - ok, perhaps the decor is not according to the latest fashion, and the (beautiful wooden) floor squeaks here and there.- bur you get a lot for the price and is a certainly very good option in this area.

2026-04-26 • via Nuitee
G
Gumeniuk • solo_traveller • be
10
2026-04-26 • via Nuitee
M
Marcel Plümper • solo_traveller • de
7
Pros:

Gute Lage, Zimmer sauber, entspannter Check-in!

Cons:

Im Hotelzimmer direkt über dem Pub ist aufgrund der Musiklautstärke erst zu später Stunde Schlaf möglich!

2026-04-21 • via Nuitee
Y
Yen Ting • solo_traveller • tw
9
價錢很划算，地點離火車站有點距離。
Pros:

自助check-in 很方便，房間不錯，價錢很划算。有茶包、咖啡粉跟熱水壺，還有熨斗。

Cons:

地點離兩個火車站都要走二十分鐘，如果要去別的鎮完地點有點遠，雖然有公車到火車站但是半個小時才一班車。廁所門是壞的關不上，不能寄存行李有點不方便。

2026-04-18 • via Nuitee
K
kirti pankaj • solo_traveller • in
7
Pros:

staff is really good & view form window is amazing & great location

Cons:

lift is not available so difficult to carrying my 25kg bag on the 2nd floor

2026-04-17 • via Nuitee
R
Roman • solo_traveller • gb
8
2026-04-17 • via Nuitee
I
Israel • solo_traveller • ch
9
Un sitio tranquilo donde repostar fuerzas para la montaña
Pros:

Era bastante tranquila la zona y el precio estaba muy bien

Cons:

Tener que irme de vuelta a casa cuando terminé.

2026-04-02 • via Nuitee
K
Kathy • solo_traveller • ch
5
Schlüssel Depo war gar nicht gut
Pros:

Bus Verbindung
Cafe Servic,Dusche WC im Zimmer

Cons:

Etwas lärmig in der Nacht
Keine Richtige Begrüssung zum ein Checking, sowie aus Checking. Nur ganz kurze Begrüssung Erklährung zum Tresor Schlüssel Depo.Leider weiss ich den Pin nicht für das für Ic
Deponieren oder abgabe.Schlüssel musste ich so Deponieren ,dass es abgedeckt istund nich jeder sieht.
Mit freundlichen freundlichen Grüssen K.Bigler

2026-03-29 • via Nuitee
G
GIRISHA • solo_traveller • in
8
2026-03-28 • via Nuitee
V
Verena • solo_traveller • ch
4
2026-03-28 • via Nuitee
A
Arthur • couple • ch
1
Schrecklich und sehr kurz
Pros:

Das Zimmer war so grauenhaft, dass wir sofort wieder gegangen sind. Ich habe viel erlebt aber so ein Zimmer ist eine Zumutung. Gestank, Fernseher als Attrappe, Matratze völlig durchgelegen und stinkend, natürlich auch die Bettwäsche. Auf so einem Bett würde ich nicht einmal angezogen schlafen! Das Badezimmer war zwar nicht verdreckt aber im WC waren braune Spuren.

Cons:

Da gibt es nichts zu sagen weil alles schon gesagt ist.

2026-03-28 • via Nuitee
R
Roger • solo_traveller • ch
8
2026-03-15 • via Nuitee
N
Noe • solo_traveller • ch
5
2026-03-12 • via Nuitee
A
Alexander • solo_traveller • gb
8
Good value. Would stay again
Pros:

The room was clean and spacious, good location, with miuntain views, the kitchenette had a fridge and crockery so I could keep milk and make breakfast and packed lunch. Much better standard than other places ive satyed in in switzerland for a similar price. Would stay again.

Cons:

The bar beneath my room played music into the night, though I brought some ear plugs which solved that. It's not a supper high finish; there was a superficial crack in the sink, the chrome had worn off the drain plug etc, but everything was clean and working.

2026-03-12 • via Nuitee
A
Anderson • family_with_children • us
5
2026-03-11 • via Nuitee
D
Dimitris • extended_group • gr
5
2026-03-10 • via Nuitee
M
Mirvohid • solo_traveller • uz
10
2026-03-08 • via Nuitee
A
Aquib Pansari • couple • in
1
Pros:

The location was only the good part

Cons:

No service,
Had to use same towel and sheets for all 3 days. No water. No socket to plug in TV. No kettle plug was different not fitting the socket.
No response from staff at all.

2026-03-03 • via Nuitee
N
Nicole • solo_traveller • ch
7
Pros:

Die Unterkunft war sauber, zweckmässig und für den kurzen Aufenthalt gut genug.
Die Tür zum Badezimmer kann nicht ganz geöffnet werden, da das Klo "im Weg" ist. Aber es hatte wenigstens ein Klo.
Leider ging das Licht ûber dem Schminkspiegel nicht, aber Schminke wird oft überbewertet.
Die schriftliche Komunikation mit den Angestellten klappte gut.
Es standen genügend Parkplätze zur Verfügung.

Cons:

Die Steckdose ist am Boden installiert, man kann sich dem Wasserkocher jedoch robbend nähern und ein Käffchen auf dem Zimmer geniessen.

2026-03-01 • via Nuitee