Kränzlin Hotel

Hotels
5.6 (49 reviews)
Augustinergasse 1 , St. Gallen , ch

Children allowed
Pets allowed

Facilities

Nightclub
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Evening entertainment
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor cleanliness
Overpriced for quality

Categories

Cleanliness
3.43
Multiple reviews highlight issues with dirtiness and lack of hygiene in rooms and shared facilities.
Service
7.9
Some positive acknowledgment of staff helping guests, though overall service experience can be enhanced.
Location
8.94
The location is praised as very central and convenient for most guests.
Room Quality
4.39
Many reviews indicate rooms are small, spartan, and not up to standard.
Amenities
5.42
Basic amenities mentioned; lack of necessary items like a desk or proper bedding noted.
Value for Money
4.38
Several comments express dissatisfaction with the price relative to service and room quality.
Food and Beverage
5.43
Not mentioned in reviews; standard quality for this hotel tier.
Overall Experience
4.9
Broad dissatisfaction expressed by guests, particularly around cleanliness and room quality; improvement needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:15

Property Description

Central Location in St. Gallen
Situated just 1.3 km from Olma Messen St. Gallen, Kränzlin Hotel is conveniently located in the heart of St. Gallen. Guests can easily explore the city's attractions with Abbey Library only 400 metres away and Textile Museum just 300 metres from the property.

Comfortable Rooms with Free WiFi
Each room at Kränzlin Hotel is designed for comfort and relaxation, featuring modern amenities including a TV. Stay connected with complimentary high-speed WiFi available throughout the property, perfect for both leisure and business travelers.

Dining and Entertainment Options
Indulge in delicious cuisine at the hotel's restaurant or unwind with a drink at the popular bar. Whether you're looking for a relaxing evening or a lively night out, Kränzlin Hotel offers the perfect setting for a memorable stay.

Book your stay at Kränzlin Hotel now and experience the best of St. Gallen!

Important information:

Please note that there is a bar located directly under the hotel and noise disturbances may occur.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.6
Based on 49 reviews
Cleanliness: 3.43
Service: 7.9
Location: 8.94
Room Quality: 4.39
Amenities: 5.42
Value for Money: 4.38
Food and Beverage: 5.43
Overall Experience: 4.9
J
Julia couple de
4
Pros:

Die Lage

Cons:

Ausstattung. Sehr rudimentär

2026-01-22 via Nuitee
W
Walter solo_traveller ch
6
2026-01-21 via Nuitee
D
Dario solo_traveller ch
5
2026-01-19 via Nuitee
A
Antonio extended_group it
8
2026-01-19 via Nuitee
P
Pierre-Alain solo_traveller ch
7
Pros:

Preis - Leistung ist voll OK, einfach eingerichtet, sehr nettes Personal

2026-01-19 via Nuitee
L
Laeticia couple ch
2
Short stay, practical hotel.
Pros:

Good location and practical.

Cons:

We could hear all the noise from the street even with the window closed. There were only 2 toilets to share with several other room renters. We could also hear the noise from the hallway as well as from the other renter’s rooms. The room door did not close well and there was a bizarre smell in the hallway.

2026-01-17 via Nuitee
F
fabian german extended_group co
1
Fa schifo e da chiudere
Pros:

Solo la posizione il resto fa schifo, il trattamento, il bagno, il rumore

Cons:

Il bagno con la doccia rotta e non danno gli asciugamani e non hanno cambiato le lenzuola in 4 giorni propio schifoso
Rumoroso e con tanta puzza di sigarette

2026-01-15 via Nuitee
C
Cler couple ch
5
cosi cosi.
Pros:

gentile il signore dell'accoglienza e quando abbiamo chiesto una coperta in piu perché eravamo due, l'ha subito procurata. Posizione centrale e comoda.

Cons:

molto rumore perché c'è un bar sotto con persone che urlano e litigano. ambiente che mette sensazione di insicurezza. Camera non molto calda. doccia non pulita.

2026-01-02 via Nuitee
P
Patrick solo_traveller ch
1
Siehe oben
Pros:

Siehe unten

Cons:

Alles. Es hatte keine Seife und keine Tücher im Zimmer. Es war laut bis Mitten in der Nacht. Und eine Rechnung habe ich auch nie bekommen.

2025-12-14 via Nuitee
K
Krishan couple ch
1
Not a place to stay.
Pros:

Location is good.

Cons:

Not good for stay. Rooms are not sound proof. Lots of noise from drunken people on street, restaurant downstairs is opened whole night, unbearable noise. No one can sleep. Bedding were not clean.

2025-12-07 via Nuitee
R
Rolf solo_traveller ch
4
Preis-/Leistungsverhältnis stimmt überhaupt nicht
Pros:

Lage

Cons:

Eingangstür war zu ringhörig, grosser Spalt unterhalb der Tür, kein Duschvorhang, Bett hat nach Rauch gerochen.

2025-12-06 via Nuitee
R
Raphaël extended_group ch
8
2025-10-21 via Nuitee
M
maria elisabetta family_with_children it
4
Pros:

La posizione

Cons:

Il rapporto qualità prezzo è al limite del ridicolo: se avessimo pagato un quarto del prezzo, non avrei avuto nulla da obiettare, ma spendere più di 150 franchi per avere una micro camera spoglia, due bagni in comune con il lavandino lurido mi sembra davvero inaccettabile

2025-10-20 via Nuitee
S
sandra couple ch
10
Pros:

L emplacement et la chambre

2025-10-12 via Nuitee
M
Mikołaj solo_traveller pl
5
2025-10-04 via Nuitee
Y
Yuttachai couple th
9
2025-09-19 via Nuitee
M
Marcus couple de
1
Nie wieder! Die schlechten Bewertungen stimmen - Lage ist nicht alles!
Pros:

Die Lage war sehr zentral.

Cons:

Für das gesamte Stockwerk gab es nur 2 WC, eins davon zusammen mit der einzigen Dusche - beide Räume dreckig (überquellende Mülleimer, Toilettenpapier auf dem Boden, Duschvorhang und Fugen schimmelig). Zimmer war unsauber, verwohnt und ohne Ablagemöglichkeit - weder Schrank, noch Nachttisch, noch Stuhl, noch Fensterbrett. Nicht einmal einen Haken für Jacken. Die WLAN-Ausleuchtung war mies. Der Hoteleingang war schäbig (beschmiert und dreckig). Die Tür war unverschlossen und unbewacht, so dass Hotelfremde jederzeit Zugang gehabt hätten.

2025-09-18 via Nuitee
L
Lilian Kingo solo_traveller dk
5
Hoteller med mindre komfort skal være billige. Det var det her ikke.
Pros:

Beliggenheden fin. En venlig ansat bar min kuffert op på øverste etage, og tak for det. Rent overalt.

Cons:

Jeg havde lave forventninger pga. andres anmeldelser, så hotellet levede op til forventningerne. Jeg har det fint med at bo et sted uden den store komfort, og det er fint, at der også findes mindre gode hoteller til os, der er relativt ligeglade med komforten, men så skal prisen altså også være lav. Det var den ikke her. Jeg har boet på hoteller af denne standard i år i Norge og Sverige, hvor prisen var den halve. Nu ved jeg godt, Schweiz er et meget dyrt land, meeen Skandinavien er jo heller ikke ligefrem billige lande.
En sengelampe ville have været rart.

2025-09-01 via Nuitee
S
Stefan solo_traveller de
6
2025-08-28 via Nuitee
T
Thomas solo_traveller ch
7
2025-08-18 via Nuitee