Sierra Central By Chic Hotel Group

Hotels
9 (14 reviews)
Av Tepozteco esquina Calle Cima Cima 2, barrio La Santisima , Tepoztlán , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Luggage storage
Solarium
Kid meals
Coffee Shop on site
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Excellent staff
Wonderful breakfast
Cons:
Rooms are humid

Categories

Cleanliness
8.25
Rooms are very humid, which may affect cleanliness.
Service
9.75
The staff was amazing, so nice and always willing to help.
Location
9.25
Excellent location being right on the way to El Tepozteco and close to el zócalo.
Room Quality
8.25
Rooms are reported to be humid, which detracts from the quality.
Amenities
9.25
Complimentary breakfast with excellent food options like chilaquiles.
Value for Money
8.75
Standard quality for this hotel tier.
Food and Beverage
9.25
Breakfast options are excellent, particularly the chilaquiles.
Overall Experience
9.25
Overall a very pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:28

Property Description

Luxurious Accommodation with Scenic Views

Unwind by the Pool or Explore the Gardens

Convenience and Comfort at Your Fingertips

Escape to Sierra Central By Chic Hotel Group in Tepoztlán for a luxurious stay with breathtaking mountain views. Relax by the outdoor swimming pool or take a stroll through the beautiful garden. Enjoy the convenience of a 24-hour front desk, free WiFi, and a delicious meal at the on-site restaurant. Each room features a balcony, flat-screen TV, and complimentary toiletries for your comfort. Whether you're looking to unwind or explore, this hotel offers the perfect retreat. Book now and experience a truly chic getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 12 years old and over stay for MXN 300 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 14 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
B
BERENICE • family_with_children • mx
10
2026-02-23 • via Nuitee
A
Ana Patricia • couple • mx
10
Cómodo y limpio
Pros:

Muy bonito, muy buen servicio y muy rico el desayuno!!! Recomendadísimo

Cons:

Nada! Todo excelente!

2026-01-19 • via Nuitee
E
Elizabeth • couple • us
9
The staff was amazing, so nice and always willing to help
Pros:

It’s right on the way to El Tepozteco, you can also walk to el zócalo in 5 min you are there. Lots of restaurants, shops etc. they have complimentary breakfast and those chilaquiles verdes w egg were AMAZING

Cons:

Rooms are very humid, I get it, you are surrounded by the mountains and there’s not AC

2026-01-19 • via Nuitee
F
fRCh • family_with_children • mx
10
Excelente Ubicación y vista!
Pros:

Un viaje de descanso en familia

2026-01-05 • via Nuitee
I
Irving • family_with_children • mx
10
Pros:

La ubicación es ideal para subir al Tepozteco y poder conocer el pueblo, estas justo en medio de todo, y por la noche es muy tranquilo

Cons:

La alberca estaba muy sucio y helada

2026-01-05 • via Nuitee
L
Luis • couple • mx
8
Todo ok
Pros:

Desayuno y ubicacion

2025-11-03 • via Nuitee
B
Barboza • couple • mx
10
Lo recomiendo
Pros:

Muy bonito lugar y el staff excelente

2025-10-16 • via Nuitee
I
Israel • family with young children • mx
10
Exceptional
2025-01-20 • via Nuitee
S
Sophie • with friends • mx
7
Amazing location, loud noises
Pros:

Location

Cons:

The noise from outside (barking dogs) and the swimming pool was ice cold

2024-02-15 • via Nuitee
L
Luis • young couple • mx
10
Exceptional
2024-02-08 • via Nuitee
F
Francisco • family with young children • mx
9
Greate location
Pros:

Breakfast is good

Cons:

Swiming pool was cold

2023-09-28 • via Nuitee
A
Anonymous • young couple • us
1
Great place if you don’t mind dogs barking all night.
Pros:

The place is great value for money. Perfect location, clean spacious room (mine had a large balcony from which I could see the Tepozteco and mountain range), great staff and tons of freebies (drinks and bfast).
BUT!
there is a dog next door that BARKS all night!!! I tried headphones, ear plugs….nothing would work! and it’s not a few barks here abs there, it’s all night!
This hotel MUST do something about the neighbors dog or replace all the windows with triple pane. there’s tons of windows btw which is great during the day when the dog presumably sleeps.

Cons:

THE NEIGHBORS DOG!
and the staff is aware of the issue. I canceled the balance of my stay bc of it, only stayed one night.

2023-01-28 • via Nuitee
I
Israel • young couple • mx
9
Superb
Pros:

Excellent location and the room was very comfortable.

Cons:

It was a little noisy, we heard people fighting at the street and dogs barking during the night.

2023-01-16 • via Nuitee
J
Julesjulian • young couple • gb
10
Exceptional
Pros:

The room had a lovely view over the main street, the swimming pool gave a much needed rest and the place was quiet and cute! The bathroom was modern and had a very big bath with a lovely selection of shower gels

2022-09-16 • via Nuitee