Khan Palace

Hotels
8.1 (62 reviews)
Проспект Б. Саттарханова 41, Туркестан, Kazakhstan , Türkistan , kz

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Clean and comfortable rooms
Cons:
Lack of elevators
Breakfast not ready on time
Location on outskirts with no nearby dining

Categories

Cleanliness
8.4
Room facilities were clean and comfortable.
Service
8.4
Standard quality for this hotel tier.
Location
7.4
Location is not ideal, as it is on the outskirts with no nearby dining options.
Room Quality
8.4
Room facilities were clean and comfortable.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.4
Standard quality for this hotel tier.
Food and Beverage
7.4
Breakfast was not prepared on time, which caused issues.
Overall Experience
8
Mixed experience with good room quality but issues with location and food service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:59

Property Description

Luxurious 4-Star Accommodation
Experience top-notch hospitality at Khan Palace in Türkistan. Enjoy the convenience of a shared lounge, a restaurant, and a bar during your stay. Benefit from amenities such as a tour desk, luggage storage, and complimentary WiFi.

Comfortable Rooms and Excellent Service
Relax in air-conditioned rooms equipped with modern essentials like a flat-screen TV, kettle, and free toiletries. The attentive staff offers room service, currency exchange, and a 24-hour front desk for your comfort.

Exciting Activities and Convenient Location
Explore Türkistan's beauty with activities like hiking, fishing, and cycling available for guests. Situated close to Hazret Sultan International Airport, Khan Palace ensures easy access for travelers.

Book now for an unforgettable stay at Khan Palace!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 62 reviews
Cleanliness: 8.4
Service: 8.4
Location: 7.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8
Волкова • family_with_children • kz
9
Не советую бронировать этот отель через букинг, лучше связаться с ним напрямую и забронировать так. А в целом уютный оте
Pros:

Чистые номера, отзывчивый персонал

Cons:

Номера, которые мы забронировали были заняты на момент заселения. Нам предложили альтернативу, которая нам подошла

2026-05-15 • via Nuitee
A
Artem • solo_traveller • ru
4
Pros:

Расположение

Cons:

Персонал, завтрак,

2026-05-10 • via Nuitee
D
Didar • extended_group • kz
9
2026-05-04 • via Nuitee
Ли • family_with_children • uz
6
Хороший и чистый отель. Уютные номера
Pros:

Неплохие уютные номера. Местоположения удобное.

Cons:

Отношение персонала

2026-04-21 • via Nuitee
R
Ruslan • solo_traveller • kz
8
2026-04-20 • via Nuitee
G
GERELTOGTOKH • solo_traveller • mn
6
2026-04-17 • via Nuitee
Айбек • solo_traveller • kz
10
Pros:

Таза және ұқыпты персонал

Cons:

Душ ұнамады

2026-04-11 • via Nuitee
S
Syerik • solo_traveller • kz
2
Pros:

Жаман иіс шығады, ТВ жоқ, интертнет жоқ

2026-04-02 • via Nuitee
Эсмира • couple • kz
1
2026-04-01 • via Nuitee
Кайрат • couple • kz
8
2026-03-31 • via Nuitee
Клавдия • couple • kz
8
Cons:

Номер не был готов к нашему заселению в 14.00 ч., при том что мы приехали позже почти на час в 15.00 ч.

2026-03-30 • via Nuitee
Матаев • solo_traveller • kz
8
2026-03-29 • via Nuitee
Нур • couple • kz
10
2026-03-28 • via Nuitee
K
Korkem • couple • kz
10
Pros:

Our experience was amazing thankful for hotel. Rooms clean, neediness amenities, tea set and location is great!
Also I requested room decoration for our anniversary, we really liked it.
Appreciate for everything 🫶🏿

Cons:

Everything is good.

2026-03-26 • via Nuitee
Нуралиева • couple • kz
9
2026-03-25 • via Nuitee
U
Ulzhan • couple • kz
10
Комфортное пребывание в номере со всеми удобствами и принадлежностями.
Pros:

Гостеприимный персонал. Директор KHAN PALACE очень вежливая. Завтрак отличный, ужин добротный. Цена приемлемая и даже очень.

2026-03-24 • via Nuitee
M
Marat • extended_group • kz
9
2026-03-24 • via Nuitee
O
Omarova • solo_traveller • kz
4
Pros:

Персонал некомпетентный, не могли засолить в номер, хотя приехала уже вечером. Могли бы и подготовить к этому времени.

2026-03-18 • via Nuitee
Нурсат • solo_traveller • kz
8
2026-03-02 • via Nuitee
Алмас • family_with_children • kz
10
2026-02-11 • via Nuitee