Семеен хотел АРИЗОНА

Hotels
7.8 (22 reviews)
град Павел баня бул.Освобождение 2 , Pavel Banya , bg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Affordable price
Cons:
Poor service
Loud music

Categories

Cleanliness
7.8
Room quality was pleasing but had some complaints about maintenance.
Service
6.8
Guests reported inadequate attention from the staff.
Location
8.8
Guests appreciated the location and its advantages.
Room Quality
7.8
The room was nice, albeit small.
Amenities
7.3
Spa center was pleasant, but sauna and steam room were not operational.
Value for Money
8.8
The pricing was well-received compared to overall quality.
Food and Beverage
7.3
Good restaurant quality but loud music at night affected enjoyment.
Overall Experience
7.8
Mixed feelings; pleasant stay but significant issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:31

Property Description

Luxurious Accommodations
Семеен хотел АРИЗОНА offers stylish and comfortable non-smoking rooms equipped with modern amenities like air conditioning, flat-screen TVs, and free WiFi. Some rooms even feature kitchenettes for added convenience.

Wellness and Recreation
Indulge in relaxation at the hotel's wellness area boasting a fitness centre, sauna, and hot tub. Guests can also unwind in the garden area with BBQ facilities, perfect for a leisurely afternoon.

Scenic Surroundings
Conveniently located near Ekopateka Byala Reka and Shipka Peak, Семеен хотел АРИЗОНА provides easy access to breathtaking natural landscapes. Don't miss the chance to explore the beauty of Pavel Banya.

Book now for a rejuvenating stay at Семеен хотел АРИЗОНА and experience luxury amidst picturesque surroundings.

Important information:

When traveling with pets, please note that the following charges apply:
- BGN 10 per pet, per night and a deposit of BGN 100 per room for pets weighing up to 15 kg
- BGN 20 per pet, per night and a deposit of BGN 200 per room for pets weighing over 15 kg

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 14 years old stay for BGN 18 per person per night when using an existing bed.
    Children up to and including 12 years old stay for BGN 18 per person per night when using an available extra bed.
    People 13 years old and over stay for BGN 31 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 22 reviews
Cleanliness: 7.8
Service: 6.8
Location: 8.8
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.8
Food and Beverage: 7.3
Overall Experience: 7.8
D
DENEVA couple bg
7
За една нощ бих отседнали пак.
Pros:

Хубава стая, но малка, приятен спа център, добър ресторант

Cons:

Музиката в ресторанта гърмеше до 24.00 часа. Сауната и парната баня не бяха включени.

2025-10-18 via Nuitee
M
Marinov family_with_children bg
8
2025-09-04 via Nuitee
M
Marta couple es
3
No repetiria
Pros:

La ubicació i el preu

Cons:

El personal no ens va gairebé atendre. En arribar ens van donar les claus i prou. En marxar ningú ens va fer el check out. No hem vist cap persona del personal en cap moment de la nostra estada.
És molt sorollós. Cada nit hi ha música al restaurant de l’hotel. Se sent fins i tot en les habitacions que no donen al jardí.

2025-08-19 via Nuitee
N
Nikolov solo_traveller bg
8
2025-08-08 via Nuitee
J
Jordan couple bg
9
много добре
2025-08-07 via Nuitee
A
Anamariya family with young children bg
9
Superb
Pros:

The room was clean,staff friendly ,we requested baby cot ,the size of the bad 👎.I recommend 👌 😀

2025-06-26 via Nuitee
S
Sarah solo traveller ua
1
Nice room nice spa
Pros:

Beautiful room nice spa great pool some friendly stuff . Bathtub sofa. At least calm in the morning.

Cons:

‎Good there was breakfast for one leva but i couldn't go there because was so tired because of loud bass until midnight i came here to rest i wanted to give 10 points and wished to come back and thank you for help too but i also wished you would have answered my message i have asked many many days before arrival and the sauna & steambath were not working during openingtimes ( whirlpool not bubbly) than even something else unacceptable happened. And i thought i have to leave during the night because the bass was so unsayble loud and vibrating in the room. I wanted to paint and rest here. sadly i couldn't go to the breakfast
‎I hoped to find fruits because i am vegan
‎I am very very disappointed.
‎Room is very nice
‎I couldn't use it much because during the time where i wanted to work and meditate it was crazyloud. A child couldn't be here at all. For a baby this kind of noise is very dangerous. When i called first a few times noone spoke english like written online. I lived in croatia 3 years i only understand very little. I live in nature without electricity and bathtub,which i need regularly because of my handicap and disEases. I wanted to do something special but this noise destroyed everything & the spa was open to shorty in the evening but louddisco instead,you should inform people before about. I washed to ask if i can go to spa after checkout but i am to tired to even stayawake. And the other thing that happened is more than unpolite
‎Sorry
‎Thank
‎you.
‎God bless you. I hope for other guests at least here will be silence at night always.

2025-05-29 via Nuitee
J
Janeta family with young children bg
7
Good
Pros:

Good location, friendly and helpful staff

Cons:

Extremely noisy till midnight.
On the first floor there is a restaurant which at the evenings is a nightclub

2025-03-20 via Nuitee
Нели review category business travellers bg
2
Laud music until 00:00. Not recommending
Pros:

Clean and big room.

Cons:

Restaurant with high bass vibes just below the rooms is working until 00:00. Music was so laud that you cannot sleep and rest. It was Tuesday, not even weekend! Legislation says loud music is untill 10 p.m? This place is out of law regulations. Too noisy and definitely not Family friendly place to stay.
No desk service for arrivers at 8:30 pm. No call to inform there is nobody to welcome you. Information saying 24 hours service is misleading.
No desk person to issue invoice in the morning. They start at 9a.m?
Would not recommend.
Typical ruin of tourism and expulsion of tourists

2025-03-13 via Nuitee
S
Slava young couple bg
8
Very good
2024-12-27 via Nuitee
D
Dayana young couple bg
5
Passable
2024-08-30 via Nuitee
K
Kristiyan review category business travellers bg
10
Exceptional
2024-06-01 via Nuitee
D
Desislava family with young children bg
1
Bad
Pros:

The location of the hotel is good.

Cons:

We couldn't sleep the whole night due to some celebration that was pre-planned at the restaurant, but nobody had informed us. There was extremely loud music until 3 in the morning. The room wasn't very clean. There were ants in some places around the bed. Breakfast was very scarce.

2024-05-13 via Nuitee
E
Evgeni young couple bg
10
Worth the stay.
Pros:

Very comfortable bed, big size room, the terrace was a plus. Quick check in. Good restaurant and delicious food.

Cons:

The balcony was a little dusty, nothing else

2024-04-20 via Nuitee
G
Goran young couple mk
10
Exceptional
2024-04-01 via Nuitee
Любомир young couple bg
10
Exceptional
2024-01-13 via Nuitee
G
Grigorov young couple bg
9
Superb
Pros:

Very comfortable and cousy hotel, big and clean rooms. Kind stuff!!

Cons:

During our stay night in the restaurant was DJ, but the problem is that almost all visitors smoke. Some events take places like birthdays.
During lunchtime it is perfect.

2023-12-19 via Nuitee
S
Sam young couple bg
7
Great hotel
Pros:

The room was amazing, so comfortable and big.very clean and stylish decor. The public areas were super clean like the gym/spa, toilets, restaurant etc. food was also really tasty. It definitely felt like a higher star hotel than it was. Would recommend and return

Cons:

There could have been more toiletries in the bathroom and a restaurant menu in the room.

2023-11-27 via Nuitee
B
Boris solo traveller bg
8
Very good
2023-08-02 via Nuitee
N
Nikoleta family with young children us
7
Great place to stay but not quiet
Pros:

The hotel is close to the town center. Very clean and the rooms look great.

Cons:

The rooms are right above the restaurant which is very noisy until quite late (1am).

2023-07-14 via Nuitee