Hotel Nur Cahaya - Syariah

Hotels
5.6 (9 reviews)
Jalan Raya Bromo Km 31 , Probolinggo , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Terrace
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Staff were sweet
Cons:
Uncleanliness
Poor room quality
Communication issues with staff

Categories

Cleanliness
4
Guests expressed concerns about cleanliness, citing issues with bed linen quality and unpleasant odors in the room and bathroom.
Service
4
Guests faced communication barriers with staff due to language issues and reported unmet promises regarding driver arrangements.
Location
5
No specific feedback on the hotel's location was provided in the reviews.
Room Quality
4
Issues with the room's condition were highlighted, including a malfunctioning TV and a generally run-down appearance.
Amenities
4
No specific mention of amenities was provided in the reviews.
Value for Money
4
Guests expressed dissatisfaction with the overall value for money, noting the subpar conditions of the hotel.
Food and Beverage
5
No feedback on food and beverage services was provided in the reviews.
Overall Experience
4.7
The reviews overall indicate a below-average experience, with cleanliness, service, and room quality being major areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 00:22

Property Description

Mountain View Rooms
Enjoy breathtaking views of the mountains from the comfort of your room at Hotel Nur Cahaya - Syariah. Each room is equipped with a flat-screen TV, a desk, and a private bathroom with free toiletries.

Garden and Terrace
Relax and unwind in the peaceful garden or on the terrace of the hotel. Take in the fresh air and serene surroundings while sipping on your favorite beverage.

Convenient Amenities
Benefit from the 24-hour front desk service and stay connected with complimentary WiFi during your stay. With free private parking available, your convenience is our priority.

Book your stay at Hotel Nur Cahaya - Syariah for a tranquil and comfortable experience.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

5.6
Based on 9 reviews
Cleanliness: 4
Service: 4
Location: 5
Room Quality: 4
Amenities: 4
Value for Money: 4
Food and Beverage: 5
Overall Experience: 4.7
L
Laura • solo_traveller • pt
6
2025-09-06 • via Nuitee
S
Sara • family_with_children • gb
3
Fine for a quick sleep before Bromo but wouldn’t visit again.
Pros:

Staff were sweet but could not fix the TV.

Cons:

It seemed like no one had stayed there for a long time. We were the only guests in a deserted run down place.

2025-08-20 • via Nuitee
J
Jarosław • family_with_children • pl
4
Cons:

Smród w pokoju i karaluch w łazience. Czystość pościeli nie była najwyższej jakości. Zapach z instalacji gazowej nie napawał optymizmem. Obsługa nie mowi po angielsku i nie dotrzymali słowa z umówieniem kierowcy.

2025-07-21 • via Nuitee
L
labate • couple • it
5
2025-07-18 • via Nuitee
C
Christopher • solo traveller • au
10
Exceptional
2025-06-25 • via Nuitee
K
Komang • with friends • id
6
Pleasant
2024-07-27 • via Nuitee
K
Kui • family with young children • au
5
Passable
Pros:

cheap price, close to shop ，friendly staffs

Cons:

barely nothing except beds and bathroom

2023-12-28 • via Nuitee
S
Sergio • with friends • it
8
Very good
Pros:

The host helped us with lunchboxes and was available to help us on all our needs.

Cons:

In Bromo (after the trekking, or after the falls) you really need a hot shower, but boilers were working so and so. I had a shower 25% of the time too hot, 75% cold and I finished to do it cold.

2023-08-28 • via Nuitee
T
Tom • young couple • au
3
No toilet paper or towels provided
Pros:

The host was nice and helped organise a bromo tour quickly and easily.

Cons:

The room smelled of mould, so we moved to another room. There was no toilet paper and none was provided when we asked. There were no towels for the shower. There was no way to cool the room down aside from opening the door, but then there was nothing provided to keep the mosquitos away.
Providing toilet paper is the bare minimum I would say....

2023-07-09 • via Nuitee