Bromo Park Hotel Probolinggo

Hotels
7.9 (284 reviews)
JL. Dr. Sutomo No. 70 , Probolinggo , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
6.69
Concerns about shower issues and signs of aging in bathrooms.
Service
8.66
Friendly and helpful staff, which received positive comments.
Location
8.7
Conveniently located in the heart of the city, as highlighted in reviews.
Room Quality
8.05
Rooms were generally comfortable but some older aspects noted.
Amenities
7.18
Basic amenities with rooms lacking refrigerators noted.
Value for Money
8.64
Affordable rates for the area, considered good value.
Food and Beverage
7.19
Breakfast options were limited and service was slow.
Overall Experience
8.06
Good overall experience with multiple aspects of comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:52

Property Description

Modern Comforts and Convenience

Bromo Park Hotel Probolinggo offers a comfortable stay with modern amenities. The hotel features non-smoking rooms with free WiFi, a garden, and a terrace for guests to relax and unwind.

Concierge Services and Dining

Guests can enjoy the convenience of concierge services and room service at this 3-star hotel. Additionally, the on-site restaurant serves delicious Chinese cuisine, with a halal option available upon request.

Airport Transfers and Car Rental

For added convenience, Bromo Park Hotel Probolinggo provides airport transfers and a car rental service for guests to explore the surrounding area easily. The hotel's 24-hour front desk ensures a hassle-free stay.

Book your stay at Bromo Park Hotel Probolinggo for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 11:30 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 10 years old stay for Rp 50,000 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for Rp 80,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 284 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 8.05
Amenities: 7.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.06
A
Alexandre family_with_children fr
7
Pros:

Personnel très sympathique et serviable.
Petit déjeuner varié et bon.
Services multiple et bon emplacement
Bel hotel et restaurant proposant une carte variée à un prix raisonnable..

Cons:

Nous étions dans la chambre 510 et celle-ci était marquée par un dégât des eaux avec de multiples traces de moisissure au plafond. La climatisation était défectueuse, nous n'arrivions pas à faire baisser la température malgré la consigne à 18°C.
Ce commentaire ne correspond qu'à cette chambre car nous étions dans la chambre 610 la nuit précédente et celle-ci était en parfait état.

2026-03-18 via Nuitee
A
Agung Antara family_with_children id
8
2026-02-27 via Nuitee
K
Kai Voon family_with_children my
9
2026-01-19 via Nuitee
K
Kai Voon extended_group my
9
Pros:

We really love the room for the comfortable bed and pillow.
there was a children's corner next to the hotel's restaurant.
lobby is spacious, with drink provided. drop off area and there was concierge service for luggage.
Check in was smooth.
Interestingly, walking distance from this hotel included a KDS departmental store which offers groceries at good price, Probolinggo Government museum, one of the best coffee Pesenkopi Plus Probolinggo. Convenient store ie Indomart as well. Overall it is at a good location.

2026-01-19 via Nuitee
B
Brechje family_with_children nl
8
Goede optie om te verblijven in Probolinggo
Pros:

Vriendelijk en behulpzaam personeel, ruime kamer, extra bed voor kind.

Cons:

Douche werd niet echt warm. Westerse ontbijt opties heel beperkt.

2026-01-03 via Nuitee
A
Alfit79 family_with_children id
8
Decent hotel in the heart of the city of Probolinggo
Pros:

The lighting is bright, the location is right in the middle of the city, and the variety of foods during breakfast is pretty decent.

Cons:

Not much, wouldn't expect too much for a hotel in town

2025-12-26 via Nuitee
Y
YURIY B. A. solo_traveller ru
8
отличный вариант для остановки на ночь
Pros:

Я останавливался в этом отеле только на одну ночь (по пути с Бромо в центральную часть Индонезии), и в целом мне все понравилось. Кондиционер, душ, интернет, кровать - все на хорошем уровне. Есть рабочее место. Современно и довольно уютно.

Cons:

Мне не понравилось два момента - окно номера выходило во внутренний двор отеля, и время от времени я наблюдал персонал, куда то передвигающийся со своими тележками. А персонал, соответственно наблюдал меня, выходящим голым из душа. Это убивало ощущение приватности. Так же в номере не было холодильника, если бы я останавливался на долгий срок - то это стало бы проблемой и возможно я бы выбрал другой отель. Но других хороших отелей в городе Проболинго нет )

2025-12-25 via Nuitee
A
Aschwin family_with_children nl
5
Goede tussenstop voor een bezoek aan mount Bromo
Pros:

Het bed was erg goed!

Cons:

Het ontbijt en de hygiëne vielen helaas erg tegen.

2025-12-17 via Nuitee
T
Thomas solo_traveller fr
10
Pros:

Le confort de la literie, chambre spacieuse, le personnel était très agréable, service de bagagerie, variété et qualité du petit déjeuner

Cons:

La douche était chaude mais pas assez à mon goût, miroir à remplacer (le vécu se voyait)

2025-12-04 via Nuitee
I
italian_tourist extended_group it
7
Pros:

Abbiamo alloggiato a Probolinggo per fare l'escursione notturna sul monte Bromo. Dopo la prenotazione li abbiamo contattati per prenotare la gita per Bromo e cascate Madakaripura, a un prezzo molto vantaggioso e sicuramente più basso delle agenzie online. L'hotel di per sé non è un granché ma costa poco ed è il migliore a Probolinggo (città dove non c'è praticamente nulla da fare e vedere). Ci hanno concesso un check posticipato così abbiamo potuto fare una doccia al rientro da Bromo/Madakaripura.

Cons:

Ci hanno fornito un solo asciugamano per persona. Il ristorante ha un servizio molto lento (sebbene ci siano tantissimi camerieri a servire).

2025-11-18 via Nuitee
R
Rik family_with_children be
9
Perfect place to stay and visit volcano mt. Bromo
Pros:

The room was super comfy, convenient bathroom. The staff was super friendly especially the hotel driver that drove us towards the ferry. He was a great driver and dropped us off with perfect attitude, kudos for the young chauffeur.

2025-11-17 via Nuitee
W
Walter extended_group ch
7
2025-11-15 via Nuitee
C
Carlos family_with_children pt
5
Hotel a precisar de restauro
Pros:

Não há nada de substancial de positivo a destacar. Talvez a cama, essa era confortável.

Cons:

Era um hotel velho, de aspeto descuidado. O quarto era simples, mas a casa de banho era completamente fora do que imaginávamos, o espelho quase partido e ferrugento, torneiras ferrugentas e água do lavatório que não escoava devidamente e o chuveiro também tinha sinais de ferrugem.
O barulho que vinha da rua era bastante audível no nosso quarto e nos corredores do hotel também ,não permitiu descansar cedo (já que tínhamos de levantar cedo para ir ao Bromo).
O manípulo para fechar a janela era de um plástico fininho e não permitia cumprir a sua função de fechar bem a janela.

2025-10-25 via Nuitee
L
Larry extended_group sg
8
2025-10-23 via Nuitee
C
Christine Mouchard family_with_children fr
10
Pros:

Tout était parfait. Chambre spacieuse, bonne restauration et petit déjeuner.

Cons:

Rien

2025-10-23 via Nuitee
U
Umi couple au
8
PROBOLINGO? STAY HERE!
Pros:

Exceptionally clean and good value compared to many hotels we have stayed at.

Cons:

Maybe the aircon needs a service?

2025-10-15 via Nuitee
R
Rebecca couple au
9
2025-10-08 via Nuitee
G
Gerard family_with_children es
9
2025-09-14 via Nuitee
V
Valery couple fr
6
Nous n avons pas du tout aimé
Pros:

Pas grand chose à part le prix imbattable. Ah si, le jus fraise banane était bon.

Cons:

Nous n avons pas aimé cet hôtel , qui s est révélé très très très inférieur aux 14 précédents hébergements de notre séjour indonésien. Le personnel n est pas du tout sympathique (une rareté dans ce pays) en plus de parler anglais comme des vaches espagnoles. La chambre est impersonnelle. Nous avons payé un chauffeur à la journée plus du double que dans nos précédents hébergements.

2025-08-30 via Nuitee
B
bmroque extended_group pt
8
A considerar numa rápida passagem por Probolingo
Pros:

Base para explorar o Bromo. Boa solução.

2025-08-30 via Nuitee