Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Small room size
Crowded pool area

Categories

Cleanliness
8.53
The hotel was noted for its cleanliness.
Service
8.8
The staff was described as very friendly and helpful.
Location
9.04
The hotel is in a great location, close to transportation and beaches.
Room Quality
7.49
Rooms were noted to be small and some lacked sound insulation.
Amenities
8.02
Good amenities, but some guests found the pool area crowded.
Value for Money
8.18
Good value for family stays according to multiple reviews.
Food and Beverage
8.63
Buffets were varied and of good quality.
Overall Experience
8.5
Overall, guests had a pleasant and relaxing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:02

Property Description

Luxurious Waterpark Hotel in Cala Biniancolla

Waterpark and Gardens: Dive into fun at Splash Sur Menorca waterpark and relax in the spacious gardens and terraces.

Comfortable Accommodation: Enjoy double rooms with satellite TV, minibar, and private balcony. Opt for half board and savor the ample hotel catering service.

Family-Friendly Amenities: Sports facilities, two pools, including one for children, and a dedicated play area ensure a memorable stay for families.

Ready to experience the ultimate vacation at Hotel Sur Menorca, Suites & Waterpark?

Important information:

When booking full board or half board, please note that drinks are included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 854 reviews
Cleanliness: 8.53
Service: 8.8
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.18
Food and Beverage: 8.63
Overall Experience: 8.5
M
maria jose family_with_children es
7
Fue genial
Pros:

Buffet estupendo, trato del personal fabuloso.
Las almohadas para mi fue lo peor.
En general para repetir

Cons:

Almohadas
Horarios mas flexibles de buffet
Más actividades para niños durante la tarde

2026-04-04 via Nuitee
A
Alvar extended_group es
8
2026-04-04 via Nuitee
M
Martin extended_group gb
10
Friendly efficient staff. Well run and clean and well maintained.
Pros:

Clean and well maintained

2026-01-19 via Nuitee
G
GISELE family_with_children fr
8
2026-01-19 via Nuitee
E
Erine couple fr
9
Au petit soin
Pros:

buffet, personnels, propreté établissement

2026-01-19 via Nuitee
F
François couple fr
4
Cons:

A l'arrivée on vous impose un bracelet au poignet droit et vous devez le garder jusqu'au moment où vous avez terminé votre séjour. Ce n'est pas pour moi!

2026-01-19 via Nuitee
C
christelle couple fr
8
2026-01-19 via Nuitee
M
Marie-Josèphe family_with_children fr
8
Séjour sympa, dommage qu'il y aient des brebis galeuses parmi le personnel .
Pros:

La propreté de l'établissement.

Cons:

J'avais réservé 2 chambres pour 2 couples et 1 suite premium familiale pour 2 adultes et 2 enfants.
Aujourd'hui, ma fille m'annonce que dans son logement familial n°21, elle s'est fait voler dès le premier jour un appareil photo qui avait été offert à sa fille à Noël d'une valeur de 100 euros environ.
Si elle ne me l'a pas dit auparavant, c'est par délicatesse car c'est nous qui avons payé le séjour à toute la famille et elle ne voulait pas gâcher celui-ci, c'est pourquoi je vous l'annonce maintenant.

2026-01-19 via Nuitee
E
Elisabete couple pt
9
Adorei conhecer Menorca e do alojamento com uma localização óptima, limpeza e simpatia dos funcionários!!!
Pros:

Limpeza, simpatia de todos os funcionários, localização do hotel!!

Cons:

Acho que deveria teu sempre carne grelhada como opção para o jantar !!!!

2026-01-15 via Nuitee
C
Carlo family_with_children it
7
Pros:

La posizione della struttura e la disponibilità dello staff per ogni minimo inconveniente.

Cons:

Poche attività per i bambini, forse perché eravamo fuori stagione, la cucina era a buffet e quasi esclusivamente internazionale, avrei preferito maggiori piatti spagnoli

2026-01-15 via Nuitee
B
Babin couple fr
7
2026-01-11 via Nuitee
S
Salguero couple fr
8
Pros:

El bufet y el servicio de autobuses. Y La limpieza

2026-01-11 via Nuitee
M
Marta couple es
9
2025-12-25 via Nuitee
B
Barbara couple it
8
Minorca in relax
Pros:

Hotel in una bella posizione, cena buona e abbondante, bibite illimitate.

Cons:

Niente

2025-12-16 via Nuitee
C
Cris extended_group ro
10
Concediu plăcut și relaxant
Pros:

Locația,personalul foarte amabil.Top

Cons:

Programul de distracție seara prea târziu pentru cei ce doresc să doarmă și prost izolată ușa balconului.

2025-12-14 via Nuitee
S
solenn56 couple fr
10
2025-12-05 via Nuitee
M
Mien Olaia couple es
7
2025-12-03 via Nuitee
G
Giulia couple it
9
2025-11-29 via Nuitee
K
Kolesnikev extended_group de
10
Pros:

Perfect reception!

2025-11-25 via Nuitee
J
Josiane couple fr
6
Pros:

La proximité des transports...

Cons:

Le bruit des portes, les gens ne respectent pas les autres..l'odeur très désagréable dans les toilettes la lumière du couloir qui éclaire la chambre toute la nuit qui plus est il n'y a pas de volets dans les chambres !!..Un peu cher pour tous ces désagréments!

2025-11-15 via Nuitee