The Riviera Hotel & Apartments - Alum Chine

Hotels
8.1 (3831 reviews)
14 Burnaby Road, Alum Chine , Bournemouth , gb

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Dated furniture
Compact rooms

Categories

Cleanliness
7.85
Cleanliness was noted positively, but also mentions of dated conditions lowered the score.
Service
8.35
Consistent mentions of friendly staff across multiple reviews.
Location
8.85
Very positive feedback regarding the central location and proximity to attractions.
Room Quality
7.35
Mixed reviews on room size and condition with notes on compactness and dated furniture.
Amenities
7.85
Positive remarks about the pool and spa, but occasional quality issues.
Value for Money
7.85
Good value for the amenities provided, although some dated aspects were noted.
Food and Beverage
8.35
Breakfast quality received positive comments and value from the bar menu.
Overall Experience
8.35
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:50

Property Description

Scenic Retreat by the Bay

Leisure Facilities
The Riviera Hotel offers a serene escape with a hot tub, indoor pool, and a small studio gym. Relax and rejuvenate while enjoying the peaceful surroundings.

Sea-View Balconies
Indulge in breathtaking views from the comfort of your room. Many bedrooms feature balconies overlooking the sea, providing the perfect backdrop for a tranquil getaway.

Award-Winning Dining
Treat your taste buds at the Cunarder Conservatory Restaurant, offering a modern twist on classic British dishes. Delight in seasonal menus with stunning sea views.

Experience a blend of relaxation and entertainment at Riviera Hotel & Apartments - Alum Chine. Book now for a memorable stay!

Important information:

Full payment is required upon arrival, unless you have booked an advance purchase booking - then this will need to have been paid for in advance.

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that dogs will incur an additional charge of GBP 15 per night.

Please note that a maximum of 2 dogs is allowed per room.

Dogs are not permitted in QE2 and Honeymoon Suite or food service area 'Cunarder Restaurant'.

Children aged 14 years can stay free of charge when using existing bedding. Children over 14 are classed as adults.

Extra beds and children cannot be accommodated in double rooms.

When checking in, all guests who have prepaid for their bookings must show the card used at the reception desk.

Please note that room images are representative of the style of each room. We are a large hotel, and each bedroom is of a unique shape and size, so the room you book may not be identical to the images shown.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 3831 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.85
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
A
Anna-lee • couple • gb
9
Great stay that was perfect for our little trip.
Pros:

Everyone was friendly, nice and quiet in a great location. Room was lovely and its great that they also take dogs in the hotel. Lots of parking which was also helpful.

Cons:

Nothing!

2026-07-04 • via Nuitee
V
Viacheslav • family_with_children • gb
7
2026-07-03 • via Nuitee
N
Nataliia • family_with_children • gb
10
In general, I would highly reccomend the hotel
Pros:

Good breakfast, excellent location - 5 min walk to the beach, clean room. There is a spa area with a sauna and a pool.

Cons:

no air conditioning, was too hot, had two fans but they didn`t help much

2026-07-03 • via Nuitee
D
Dee • couple • gb
9
2026-07-03 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-07-02 • via Nuitee
C
Cynthia • solo_traveller • gb
7
2026-07-02 • via Nuitee
A
Anna • couple • gb
7
Great location with friendly staff but could do with a bit of renovation!
Pros:

Great location. We arrived very late but was easy to check in. Had electric charging points for the car. Very dog friendly. Friendly staff

Cons:

Unfortunately we visited towards the end of the heatwave and the rooms were exceptionally hot with only a small plug in fan available to use. We couldn’t even get cold water from the tap as it was running warm the whole time!

2026-07-02 • via Nuitee
G
Gavin • couple • gb
2
2026-07-01 • via Nuitee
S
Sadie • family_with_children • gb
8
2026-07-01 • via Nuitee
A
Abeil • family_with_children • gb
10
2026-06-30 • via Nuitee
N
Nittin • solo_traveller • gb
9
2026-06-30 • via Nuitee
M
Mark • family_with_children • gb
10
Great place for a beach holiday!
Pros:

The decor was a little dated but the place was immaculate and the staff were really nice and helpful. Location for the beach was perfect!

2026-06-30 • via Nuitee
M
Monika • solo_traveller • gb
3
Not worth the price
Pros:

Staff was amazing and attentive. All in reception and restaurant and bar. Those are very hard working people.

Cons:

Lack of flexibility. We asked to check in couple or at least an h earlier as it was heatwave and we had under 1 year old. They did not agree. Cot provided was 12 pounds extra ( amazon travel cot with no matress or any padding in it so we could not use it).
Swimming pool was good. Food in the bar overpriced for what it was. Breakfast very basic but fair for the price. Hotel is old and worn. Not good old style old but everything in it cheap and used for far too long. Shower with aweful head barely any pressure. Rooms very small and cramped for the price they charge. Me and my husband plus baby paid nearly 340 pounds for 2 nights. Definitely not worth the price. Its giving old hostel vibe rather than hotel. Corridors were so hot it was hard to go through them, rooms had no airconditioning and cheap table fan only provided. Bed was the worst I ever slept in. Spongy far too soft and it seemed that if you move you will roll off it. No hairdryer, no fridge. Room was dirty, comb after previous gues laying between bed and nightstand, remote was sticky and phone absolutely covered with old grime'.
I have been staying in budget places inthe past but this one was not really comfortable nor good value for money. Also, that aweful test alarm exactly after 11 am (check out time) made my baby distresseed. Convinietly it goes off at the check out time probably to make guests uncomfirtable enough to vacate rooms faster. Not horrible but would not recommend. Checked out and got fantastic room for £70 pounds a night in beautiful old but worth the price place nearby.

2026-06-30 • via Nuitee
H
Hans-Joachim • couple • de
5
Pros:

Die Lage.

Cons:

Das Frühstück müsste abwechslungsreicher sein. Es gab immer das Gleiche. Kein Brot, keine Brötchen, nur Toast. Immer gebratenen Schinken oder Würstchen, Rührei oder gebackene Eier, gebratene Tomatenhälften und weiße Bohnen in einer süßen Soße, und das 9 Tage lang.

2026-06-29 • via Nuitee
C
Cathy • couple • gb
5
Cons:

Uncomfortable small bed and hot room!

2026-06-29 • via Nuitee
S
Sharon-Louise • family_with_children • gb
8
Clean, Cosy and homely hotel - pet friendly ❤️
Pros:

Very homely hotel felt very comfortable and the swimming pool was so cute, allowing pets is wonderful. Liked the games area too.

Cons:

Felt could have been more selection for breakfast in terms of maybe more fruit options, cheese and meats, muffins. But was a lovely breakfast overall.

2026-06-29 • via Nuitee
V
Vinu • solo_traveller • dk
10
Pros:

The staff were fantastic. Particularlyvthe F&B manager and the front office manager. Exceptional service and went out of their way to help.

2026-06-29 • via Nuitee
K
Karin • couple • se
4
2026-06-29 • via Nuitee
B
Beth • solo_traveller • gb
7
Pros:

Nice quiet location close to beach. Friendly staff. Good food.

Cons:

Nothing to dislike really. Was clean and comfortable. Felt overpriced as the hotel is a bit dated...but I guess everywhere in Bournemouth is very expensive.

2026-06-28 • via Nuitee
S
Simon • solo_traveller • gb
8
Rivera hotel very nice
Pros:

Nice clean room and very close to the seafront not that we went to tankfest in Bovington for the Saturday so stayed Friday night to ensure an early arrival the staff especially Mike the receptionist worked to make sure we got a twin room for myself and my son when a group attending a cheerleaders event dropped out..

Cons:

Forgot to give back their old style key 🔑 for the room so had to come back 40 minutes to drop it back. I spend alot of time in hotels due to my job and nearly all of them use replaceable key cards to avoid this type of issue. I'd suggest you replace your keys with a card entry system..

2026-06-28 • via Nuitee