The Riviera Hotel & Apartments - Alum Chine

Hotels
8.1 (4017 reviews)
14 Burnaby Road, Alum Chine , Bournemouth , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Dated furniture
Compact rooms

Categories

Cleanliness
7.85
Cleanliness was noted positively, but also mentions of dated conditions lowered the score.
Service
8.35
Consistent mentions of friendly staff across multiple reviews.
Location
8.85
Very positive feedback regarding the central location and proximity to attractions.
Room Quality
7.35
Mixed reviews on room size and condition with notes on compactness and dated furniture.
Amenities
7.85
Positive remarks about the pool and spa, but occasional quality issues.
Value for Money
7.85
Good value for the amenities provided, although some dated aspects were noted.
Food and Beverage
8.35
Breakfast quality received positive comments and value from the bar menu.
Overall Experience
8.35
Guests generally enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:50

Property Description

Scenic Retreat by the Bay

Leisure Facilities
The Riviera Hotel offers a serene escape with a hot tub, indoor pool, and a small studio gym. Relax and rejuvenate while enjoying the peaceful surroundings.

Sea-View Balconies
Indulge in breathtaking views from the comfort of your room. Many bedrooms feature balconies overlooking the sea, providing the perfect backdrop for a tranquil getaway.

Award-Winning Dining
Treat your taste buds at the Cunarder Conservatory Restaurant, offering a modern twist on classic British dishes. Delight in seasonal menus with stunning sea views.

Experience a blend of relaxation and entertainment at Riviera Hotel & Apartments - Alum Chine. Book now for a memorable stay!

Important information:

Full payment is required upon arrival, unless you have booked an advance purchase booking - then this will need to have been paid for in advance.

Please note that this property can accommodate dogs but will not accommodate other types of pets.

Please note that dogs will incur an additional charge of GBP 15 per night.

Please note that a maximum of 2 dogs is allowed per room.

Dogs are not permitted in QE2 and Honeymoon Suite or food service area 'Cunarder Restaurant'.

Children aged 14 years can stay free of charge when using existing bedding. Children over 14 are classed as adults.

Extra beds and children cannot be accommodated in double rooms.

When checking in, all guests who have prepaid for their bookings must show the card used at the reception desk.

Please note that room images are representative of the style of each room. We are a large hotel, and each bedroom is of a unique shape and size, so the room you book may not be identical to the images shown.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 4017 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.85
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
S
Stanley solo_traveller gb
10
2026-08-29 via Nuitee
L
Lynn couple gb
7
Brilliant holiday and fantastic weather was big bonus!
Pros:

Swimming pool and hot tub were amazing. Hotel was clean and staff were friendly and welcoming.

Cons:

Room was quite small and needs updating. Shower was very poor standard and balcony furniture was poor quality. Cheap plastic chairs and table. Location was close to beach but very hilly!

2026-08-29 via Nuitee
E
Eleanor family_with_children gb
10
2026-08-29 via Nuitee
L
Laura family_with_children gb
10
Pros:

We love this place. We always feel welcome , staff are amazing.

2026-08-29 via Nuitee
R
Rafał family_with_children gb
5
2026-08-29 via Nuitee
N
Nicholas family_with_children gb
6
2026-08-29 via Nuitee
D
Dalia solo_traveller gb
8
2026-08-29 via Nuitee
T
Toni family_with_children gb
7
Okay for a one night stay
Pros:

Good food, clean hotel

Cons:

Room too hot didn't have air con. Couldn't sleep because of the heat. Could only see the tv from one bed not both. Not enough electrical sockets and furniture/bathroom very dated, toilet was loose.

2026-08-29 via Nuitee
E
Elton family_with_children gb
10
Pros:

Everything was amazing

2026-08-29 via Nuitee
S
Sarah couple gb
5
2026-08-28 via Nuitee
D
Dan family_with_children gb
9
Very nice place to stay , the family room was very hot at night
Pros:

Very nice place to stay , staff very friendly and helpful

Cons:

Just the prices for drinks a bit higher than others

2026-08-28 via Nuitee
S
Shikha couple gb
9
We enjoyed our stay and appreciated the convenient location near the beach.
Pros:

The location was convenient, just a few minutes' walk from the beach and easily accessible.
We were moved to a room with a balcony, which was a slight improvement.
The breakfast was decent, although a wider variety of options would have been appreciated.

Cons:

The room and bed were a bit small for us, as we are quite tall. The breakfast was decent, although a wider variety of options would have been appreciated. Accommodations for few minutes check-out could have been accommodated.

2026-08-28 via Nuitee
E
Emma solo_traveller gb
3
2026-08-27 via Nuitee
M
Mark solo_traveller gb
5
Avoid the James Bond Room!
Pros:

Close to beach, good facilities.

Cons:

Room 007, way too hot and uncomfortable, right over the basement pool and heat rises into the room, sweaty nights sleep, even with windows open and fan on full. Coffee from machine for breakfast shocking 🤢

2026-08-27 via Nuitee
S
Siddig family_with_children gb
9
Worth every single penny I have paid
Pros:

The breakfast was absolutely 💯 very good every body have they wanted very well organised presentation very good and the staff were great

2026-08-26 via Nuitee
Z
Zhasmina solo_traveller gb
9
2026-08-26 via Nuitee
K
Katarzyna solo_traveller gb
8
2026-08-26 via Nuitee
S
Suhailla family_with_children gb
10
2026-08-26 via Nuitee
T
Theodoris extended_group gb
8
Hotel had a really nice atmosphere and we enjoyed our stay
Pros:

Very friendly and helpful staff, hotel clean , evening meal was presented well and tasty and good value and had a good selection at breakfast , convenient location to beach and Westbourne . Hotel in quiet residential street , could keep window open at night and not be disturbed

Cons:

These are comments not dislikes , hotel decor a bit dated , showers could be improved as had very light spray head

2026-08-26 via Nuitee
E
Elisangela solo_traveller br
8
2026-08-25 via Nuitee