C Y C Heritage Hotel

Hotels
8.1 (382 reviews)
No. 171, Jalan C.Y. Choy , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Car hire
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable stay
Cons:
Cleaning issues
Limited amenities
Room quality concerns

Categories

Cleanliness
6.06
Noted issues with room cleanliness and mold, which is unacceptable for a 3-star hotel.
Service
9.03
Staff responsiveness was noted positively when changing rooms.
Location
9.07
Location is generally good; near town center and attractions.
Room Quality
7.02
Issues with room amenities like lack of fridge and soundproofing.
Amenities
7.55
Limited amenities noted, with some praise for parking options.
Value for Money
8.51
Guests found value for money in terms of location and overall experience.
Food and Beverage
8.56
On-site dining options available; mentioned positively but not deeply reviewed.
Overall Experience
9.03
Generally positive with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:56

Property Description

Unique Location in UNESCO World Heritage Site
Convenient Amenities
Close Proximity to Shopping and Attractions

Book your stay at C Y C Heritage Hotel today for a memorable experience in Georgetown.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 382 reviews
Cleanliness: 6.06
Service: 9.03
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 9.03
V
Vanitha • family_with_children • au
9
2026-02-13 • via Nuitee
M
Maung Maung Myo • family_with_children • no
8
2026-02-11 • via Nuitee
K
Khairul Salleh • couple • my
9
Cleanliness
Pros:

Clean and comfort

Cons:

Nothing

2026-02-09 • via Nuitee
M
Marina • couple • my
9
Comfortable and strategic place in town.
Pros:

Very nice and spacious room.

Cons:

Wi-Fi was bad.had to use own data to connect to tv

2026-02-09 • via Nuitee
S
SiRamzi • family_with_children • my
8
2026-01-31 • via Nuitee
Y
Yun Jing • solo_traveller • tw
10
Pros:

最滿意的是房間，有提供Netflix 真的很棒，豪華雙人房很大很舒適，一個人住超爽，而且走廊有提供飲水機，很貼心！

Cons:

外國人住宿需要額外付稅的錢

2026-01-31 • via Nuitee
W
Wei Chein • family_with_children • my
10
2026-01-28 • via Nuitee
N
Nurdan • couple • tr
6
Bir daha gideceğim bir otel değil.
Pros:

Tesisin sadece var olmasını ve toplu taşımaya yakın olmasını beğendim. Su sebili olması güzel. Merkeze yürüme mesafesi fazla.

Cons:

Odalarda sabun dahi yok. Çarşaflar ve yastıklar temiz değil.

2026-01-27 • via Nuitee
T
Thalita • couple • br
9
Pros:

Quarto limpo, confortável, agua mineral e café cortesia no quarto, bebedouro com água potável no corredor dos quartos.

Cons:

O Wi-Fi não funcionava, mas fora isso nada a reclamar

2026-01-22 • via Nuitee
W
Waldan • extended_group • my
8
Cons:

The staff very late when we want to check out. All I want is my deposit cash back. But he still checking PC all the time and even prioritising other guest than us.

2026-01-22 • via Nuitee
C
Chun Kiat • couple • my
9
Was happy with our stay . Will definitely stay there again on our next visit.
Pros:

Overall everything was good . Good size room, clean . Hotel location was good , nearby lots of hawker food stall.

Cons:

Disappointed that they did not provide a mini fridge. Towel provided was thin.

2026-01-22 • via Nuitee
N
Nikolena • couple • bg
7
Pros:

Хотелът като цяло е много добър и престоят ни беше приятен. Персоналът на рецепция беше изключително мил и отзивчив – при всяко наше желание ни помагаха веднага и с усмивка. Още при настаняването споделихме, че стаята мирише на цигари, и без никакво колебание ни предложиха друга. За съжаление тя беше откъм пътя и доста шумна, затова предпочетохме да останем в първата стая.

Единствената забележка е, че стаите имат нужда от малко освежаване, а чаршафите биха могли да бъдат в по-добро състояние, тъй като имаше жълти петна. Въпреки това обслужването и отношението на персонала компенсират тези дребни неудобства и оставиха много добро впечатление.

Cons:

Единствената забележка е, че стаите имат нужда от малко освежаване, а чаршафите биха могли да бъдат в по-добро състояние, тъй като имаше жълти петна. Въпреки това обслужването и отношението на персонала компенсират тези дребни неудобства и оставиха много добро впечатление.

2026-01-21 • via Nuitee
T
TAN • extended_group • my
10
2026-01-20 • via Nuitee
K
Kemat • family_with_children • my
9
Pros:

everything is meet my expectation.

2026-01-19 • via Nuitee
H
Hebe • extended_group • ar
8
2026-01-19 • via Nuitee
T
Teh Eng • couple • my
7
2026-01-19 • via Nuitee
P
pfang • couple • my
9
2026-01-18 • via Nuitee
L
Li Hao Ching • solo_traveller • my
5
Pros:

The hotel location is nice but the room I was been assign wasn't ideal. Pass midnight still hear people chit chat, drinking and vroom their motorcycle. My fist day experience was until 3am, second and third day was slightly better 12:30 midnight. I hope the hotel will set some rules whereby what time they should ask the guest or outsider to lower down their volume as a respect

2026-01-18 • via Nuitee
C
Chin Yuh • couple • my
9
2026-01-18 • via Nuitee
V
Vivean • family_with_children • in
8
2026-01-16 • via Nuitee