Earnest Hotel Georgetown

Hotels
7.4 (33 reviews)
509 Lebuh Chulia , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Express check-in/check-out
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Unclean rooms
Limited amenities

Categories

Cleanliness
5.36
Numerous complaints about unclean rooms and poor hygiene.
Service
8.33
Staff was noted as helpful by some guests, but negative experiences were highlighted as well.
Location
8.87
Good location with convenient access to city amenities.
Room Quality
6.32
Rooms are small and have mixed reviews regarding cleanliness and comfort.
Amenities
6.85
Basic amenities with some issues, but adequate for the price.
Value for Money
8.31
Overall suitable value considering the price paid.
Food and Beverage
7.36
Limited dining options during the stay as restaurant was not operating.
Overall Experience
7.83
Mixed feelings based on various aspects mentioned in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:36

Property Description

Eastern Hotel Georgetown is a 3-star property conveniently located near Penang Times Square and Straits Quay. Guests can enjoy air-conditioned rooms with free WiFi and explore nearby attractions like Rainbow Skywalk at Komtar.

Central Location
Conveniently situated near Penang Times Square and Straits Quay, making it easy to explore the city.

Modern Amenities
Rooms are equipped with a flat-screen TV, a hairdryer, and a desk for added convenience.

Nearby Attractions
Explore popular points of interest like Wonderfood Museum and 1st Avenue Penang just a short distance away.

Book your stay at Eastern Hotel Georgetown now for a comfortable and well-connected experience in George Town.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Currently, we accept only Vaccinated guests into our property.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 33 reviews
Cleanliness: 5.36
Service: 8.33
Location: 8.87
Room Quality: 6.32
Amenities: 6.85
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 7.83
N
Norasmah • couple • my
8
2026-02-11 • via Nuitee
J
Jose Miguel • couple • mo
8
2026-02-11 • via Nuitee
J
Jose Miguel • couple • mo
8
2026-02-11 • via Nuitee
B
Braija • couple • fr
9
2026-02-09 • via Nuitee
M
Muhammad • extended_group • my
1
2026-01-20 • via Nuitee
J
Jessica • couple • my
10
terbaik
Pros:

terbaik

2026-01-19 • via Nuitee
S
Sakinah • family_with_children • my
8
Pros:

Location is very good.. Easy access to good food.

Cons:

Wish they have king size bed..

2026-01-11 • via Nuitee
J
jc • family_with_children • my
2
2026-01-05 • via Nuitee
H
Hisyamuddin • family_with_children • my
8
2025-12-31 • via Nuitee
S
Saara Maarit • couple • fi
8
2025-12-27 • via Nuitee
M
mashidayu • couple • my
8
2025-12-26 • via Nuitee
N
Natasha • couple • my
8
Pros:

Suasana hotel dan fasility memuas kan. Dan berpatutan dgn harga .

2025-12-24 • via Nuitee
P
Patrick • solo_traveller • us
4
2025-12-24 • via Nuitee
L
Lin • family_with_children • my
1
VERY BAD
Cons:

I found this hotel online and thought the design looked nice, but the actual experience was very disappointing. The hotel felt dark and empty, and the restaurant was not operating. My room had several moths and the bed was not clean. There was no hot water in the bathroom, and when I asked the staff, the response was unfriendly and unhelpful. The staff told me not their problem can you believe that.
I was also woken up at night by loud sounds from outside, and the poor soundproofing made it hard to sleep. Overall, I cannot recommend this hotel based on my stay.

2025-11-27 • via Nuitee
A
Alana-may • solo_traveller • gb
10
Pros:

Very nice and helpful staff and owner.
Very good location and clean enough.
Small room but You get what you pay for.

2025-11-13 • via Nuitee
I
Imen • family_with_children • tn
4
2025-11-03 • via Nuitee
S
sharulnizam • family_with_children • my
8
2025-10-24 • via Nuitee
M
Marvin • couple • fr
6
Pros:

L’emplacement sur un axe principal de la ville est vraiment un plus. La fontaine à eau à disposition est très pratique. Le personnel s’est arrangé pour nous permettre de faire notre Check out très matinal.

Cons:

Manque de luminosité dans la chambre, les portes sont très fines et on entend tout à l’extérieur. La mosquée est collée à l’hôtel, ce qui est très surprenant à 6h du matin.

2025-10-10 • via Nuitee
C
Chris • solo_traveller • my
8
A good, simple and nice place to stay.
Pros:

Convenient to town and nice bed

Cons:

Poor internet upstairs.

2025-09-29 • via Nuitee
M
Muhd • family_with_children • my
10
2025-09-28 • via Nuitee