The Railway by Innkeeper's Collection

Hotels
8.3 (1295 reviews)
The Railway Ember Inn, Station Lane , Hornchurch , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good food and breakfast
Friendly and attentive staff
Cons:
Noisy at times
Issues with room lighting

Categories

Cleanliness
7.89
There were mentions of cleanliness being good, but one review noted the lighting was a downside in the bedroom.
Service
8.86
Multiple reviews highlighted the friendly and attentive service from staff, specifically mentioning managers who made guests feel welcome.
Location
8.4
The hotel is conveniently located near events and transport links, which was positively received.
Room Quality
7.85
Rooms were described as clean and comfortable, but some noted issues like insufficient lighting.
Amenities
8.18
Amenities such as a lively bar and restaurant were appreciated, though some guests noted minor complaints.
Value for Money
8.34
Guests mentioned good value for money with food and services provided.
Food and Beverage
8.69
Breakfast and other food options received consistently positive feedback from guests.
Overall Experience
8.16
Overall, guests expressed satisfaction with their stay, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:56

Property Description

Convenient Location:
Located just a 2-minute walk from Hornchurch Underground Station, The Railway by Innkeeper's Collection offers easy access to central London within 40 minutes by car.

Well-Equipped Bedrooms:
The spacious bedrooms feature en suite bathrooms with complimentary toiletries, TV, and tea/coffee making facilities for a comfortable stay.

Dining Options:
Guests can enjoy traditional food at The Railway Inn or explore nearby dining options just a 5-minute walk away.

Experience comfort and convenience at The Railway by Innkeeper's Collection. Book now for a memorable stay!

Important information:

Please note that only children aged 14 and over can dine in the pub, and only when accompanied by an adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1295 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 8.18
Value for Money: 8.34
Food and Beverage: 8.69
Overall Experience: 8.16
A
Adrian • solo_traveller • gb
8
2026-07-11 • via Nuitee
K
kutjonek • solo_traveller • pl
9
Pros:

Bardzo miła obsługa. Fajne klimatyczne miejsce. Darmowy parking.

Cons:

Brak klimatyzacji. Na poddaszu małe, tylko uchylne okienka. Śniadanie średnie.

2026-07-06 • via Nuitee
E
emmadevenish • solo_traveller • gb
5
2026-07-06 • via Nuitee
G
Graeme • solo_traveller • gb
9
2026-07-04 • via Nuitee
B
Barbara • solo_traveller • gb
9
2026-07-02 • via Nuitee
T
Tarjei • solo_traveller • no
9
2026-06-28 • via Nuitee
H
hayden • couple • gb
8
2026-06-27 • via Nuitee
D
Deare • solo_traveller • gb
10
Pros:

Staff as usual were friendly and helpful. Hotel
accommodation spotlessly clean and fresh.
Breakfast very enjoyable with a relaxed but helpful attitude.

Cons:

Nothing

2026-06-27 • via Nuitee
K
karen • solo_traveller • gb
8
Pros:

Really helpful staff
Lovey spacious room
Large comfortable bed

Cons:

Nothing

2026-06-26 • via Nuitee
M
Maureen • couple • gb
8
2026-06-25 • via Nuitee
J
Jamie • solo_traveller • gb
7
2026-06-23 • via Nuitee
L
Larry • solo_traveller • gb
7
Pros:

Staff were helpful and friendly

Cons:

Tired decor, rooms need a refresh - especially for the price point.

2026-06-23 • via Nuitee
K
Karen • solo_traveller • gb
8
Pros:

Being near the station.

Cons:

The bathroom was smelling in the morning and I kept losing the internet connection on my devices.

2026-06-22 • via Nuitee
J
jacqueline • family_with_children • gb
10
Wonderful stay for daughters wedding
Pros:

The breakfast was lovely as my husband loves a cooked breakfast but I prefer a sweeter option eg cereal or croisants but that option wasnt coveref. Otherwise the choice was excellent.

2026-06-21 • via Nuitee
W
Wim • couple • nl
10
2026-06-21 • via Nuitee
D
Danielle • couple • gb
10
Excellent, highly recommend
Pros:

It looks like a little pub but it’s actually very spacious. The food is delicious, the rooms are spacious and very clean

2026-06-19 • via Nuitee
G
Gopikrishna • couple • gb
10
2026-06-16 • via Nuitee
S
Sean • couple • gb
10
Warm, friendly and welcoming staff members throughout our stay. Clean and comfortable rooms, excellent shower and wonder
Pros:

Good location easy to get to and easy Car parking

Cons:

Nothing it was excellent.

2026-06-16 • via Nuitee
A
ANGELA • couple • gb
6
Great location, clean but tired and in need painting.
Pros:

Great location

Cons:

The doors and walls in the corridors are in desperate need of painting. They were the same in our last visit and I was hoping that the work would have been completed.

2026-06-16 • via Nuitee
D
Dagmar • solo_traveller • de
9
Pros:

Super Lage , direkt an der U- Bahn Station.Ein Zimmer war richtig schön,das andere Zimmer sehr klein,wenig Platz,aber sauber.
Das Frühstück war nett zubereitet, auch das Abendessen hat uns gefallen.
Nettes Personal möchte ich auch erwähnen.
Wir waren sehr zufrieden

Cons:

Das kleine Zimmer fand ich nicht so schön.

2026-06-16 • via Nuitee