Riviera Hotel Hartenbos

Hotels
7.4 (219 reviews)
Port Natal Avenue , Mossel Bay , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful area
Clean pool
Cons:
Poor food quality
Cleanliness issues
Overpriced room rates

Categories

Cleanliness
6.65
Some concerns were raised about cleanliness, particularly regarding the toilets.
Service
8.65
Staff were described as friendly and accommodating throughout the stay.
Location
8.65
Great location near beautiful areas.
Room Quality
7.15
Rooms were noted as beautiful, but some aspects require attention.
Amenities
7.65
Good pool and outdoor areas, though some facilities operated at inconvenient times.
Value for Money
6.65
Several comments indicated it was overpriced considering amenities offered.
Food and Beverage
6.15
Food quality was mentioned as below expectations, requiring improvement.
Overall Experience
7.65
Overall experience was mixed, with highlights in staff support and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:42

Property Description

Luxurious Accommodation
Riviera Hotel Hartenbos offers a range of comfortable rooms, some with stunning sea views and balconies. Guests can enjoy the convenience of a kitchen with modern appliances in selected rooms, ensuring a home-away-from-home experience.

Relaxation and Recreation
Unwind by the outdoor swimming pool or take a leisurely stroll through the lush garden. Indulge in delicious meals at the on-site restaurant and grab a drink at the bar. With Hartenbos Beach just 800 meters away, sun-soaked relaxation is at your doorstep.

Convenient Location
Situated near key attractions like Bartolomeu Dias Museum Complex and Botlierskop Private Game Reserve, Riviera Hotel Hartenbos provides easy access to explore Mossel Bay. Plus, with George Airport just 39 km away, your journey to relaxation begins seamlessly.

Book your stay at Riviera Hotel Hartenbos now for an unforgettable coastal retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for ZAR 350 per person per night when using an existing bed.
    Children up to and including 16 years old stay for ZAR 360 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 219 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 7.65
Value for Money: 6.65
Food and Beverage: 6.15
Overall Experience: 7.65
T
Theresa extended_group za
5
Pros:

The pool area looked really nice

Cons:

the facility was not clean.
We had lots of miggies in the flatlet.
Shower needs attention
Kitchen was dirty

2026-03-20 via Nuitee
L
Loraine couple za
6
great location but substandard service
Pros:

Great location

Cons:

Restaurant and staff substandard

2026-03-16 via Nuitee
M
Melanie couple za
8
Nice place
2026-03-15 via Nuitee
A
Alice family_with_children za
10
2026-02-14 via Nuitee
V
Van Huyssteen family_with_children za
8
2026-01-12 via Nuitee
H
Hubert family_with_children za
8
2026-01-10 via Nuitee
M
Marilyne family_with_children za
7
Overall the staff were very friendly and willing to assist.
Pros:

The area at the swimming pool very nice. The staff were very friendly.

Cons:

Breakfast could improve, not very tasty or presentable. Coffee not good quality, the toilets in the reception area were smelling everyday. The hotel need some renovations.

2026-01-03 via Nuitee
J
Jpret family_with_children za
8
2025-12-30 via Nuitee
N
Niki extended_group za
10
2025-12-26 via Nuitee
J
Johan family_with_children za
8
2025-12-25 via Nuitee
I
Ian family_with_children za
8
Pros:

N/A

Cons:

N/A

2025-12-12 via Nuitee
M
M family_with_children za
8
2025-12-11 via Nuitee
L
Leon & Berdine family_with_children za
1
2025-12-07 via Nuitee
C
clive couple za
3
Will never go back
Cons:

No WI FI in room. No shower in room. TV hardly watchable. Very over priced

2025-12-03 via Nuitee
G
Garron family_with_children za
10
Pros:

The quietness

2025-12-03 via Nuitee
K
Kyle couple za
10
2025-12-02 via Nuitee
C
Candice family_with_children za
10
Happy
2025-11-22 via Nuitee
B
Bonisa family_with_children za
9
Pros:

Located in a beautiful area, amazing rooms and very nice place to stay in.

Cons:

Facilities close too early.

2025-11-20 via Nuitee
N
Naydene family_with_children za
10
The staff were accommodating, the facilities were clean and it was a pleasure staying there.
Pros:

The greenery was great outside our room especially for a toddler. The pool was clean and the surrounding area for sitting with your family or friends was inviting. Lovely outside view, and the weather played along. Restaurant had a variety of options to enjoy.

Cons:

The availability of parking.

2025-11-17 via Nuitee
G
Gordon extended_group gb
10
Treated very well from the moment we arrived till the morning when we left
Pros:

Beautiful and clean. The staff were great. Food was great and good prices

2025-11-15 via Nuitee