Hotel Santo

Hotels
8.5 (3911 reviews)
Karlstr. 67-69 , Karlsruhe , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Good breakfast options
Cons:
Noise disturbances
Reception issues
Hard beds

Categories

Cleanliness
8.21
Cleanliness was generally praised, though some mentioned noise affecting the overall experience.
Service
8.68
Friendly staff received positive mentions, though some concerns about reception service were noted.
Location
9.22
Central location frequently praised for its convenience and access to local attractions.
Room Quality
7.67
Some guests found beds too hard and mattresses to be lacking; others reported room size issues.
Amenities
8.7
Wide range of amenities including good breakfast options and a coffee service were highlighted.
Value for Money
8.66
Many guests felt the hotel provided good value considering its price and offerings.
Food and Beverage
8.21
Breakfast was praised, though some feedback indicated a desire for better quality during peak times.
Overall Experience
8.68
Overall experience was positive, though some guests expressed strong dissatisfaction with specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:03

Property Description

Convenient Location and Modern Comforts
Situated between Europaplatz and Karlsruhe Main Station, Hotel Santo offers a 6-minute walk to the congress center. The modern rooms feature air conditioning, flat-screen TVs, and free internet, ensuring a comfortable stay.

Delicious Breakfast and Fitness Facilities
Start your day with a rich breakfast buffet before heading to the hotel's fitness club, equipped with a gym, solarium, and beauty salon. Stay active and pampered during your stay at Hotel Santo.

Private Parking and Easy Access
Benefit from the convenience of a private parking garage and excellent connections to the A5 and A8 motorways. Your stay at Hotel Santo promises both comfort and accessibility.

Book your stay at Hotel Santo now for a delightful blend of convenience and luxury.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3911 reviews
Cleanliness: 8.21
Service: 8.68
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
H
Henrik family_with_children dk
9
Pros:

Super morgenmad

2026-02-11 via Nuitee
A
Adiel Marlyse family_with_children de
8
2026-02-10 via Nuitee
C
Cedric Connor extended_group de
8
Optimal für den Aufenthalt auf der Art Karlsruhe. Nächstes Jahr komme ich gerne wieder.
Pros:

Das Frühstück ist üppig und durch die Auswahl ist für jeden etwas dabei. Das Zimmer ist zwar klein, dennoch geräumig und die Lage ist optimal für einen kurzaufenthalt in Karlsruhe.

Cons:

Die Klimaanlage funktionierte nicht im Zimmer und es musste dadurch mit offenem Fenster gelüftet werden. Die Toilettendeckel sind aus Plastik und rutschen bei mehrmaligem benutzen.

2026-02-09 via Nuitee
R
Richard couple de
10
2026-02-09 via Nuitee
S
Sawsen couple de
8
2026-02-08 via Nuitee
S
Stefanie solo_traveller de
8
2026-01-31 via Nuitee
R
Roland couple fr
9
Je recommande
Pros:

Personnel très accueillant. Le petit déjeuner copieux on avait des boissons gratuites a l entrée on avait le choix des garages payants ou gratuits

Cons:

La cabine de douche un peu étroit
Autrement RAS

2026-01-30 via Nuitee
M
Moreno couple it
6
2026-01-29 via Nuitee
H
Hans couple de
9
2026-01-29 via Nuitee
D
Daniela family_with_children bg
10
2026-01-29 via Nuitee
L
Lukas couple ch
10
2026-01-26 via Nuitee
R
Ruebenach couple de
8
2026-01-26 via Nuitee
D
Dr. Oliver couple de
8
Pros:

Die Betten waren sehr bequem. Die Bar in der Hotel Lobby.

2026-01-25 via Nuitee
A
Andreas solo_traveller de
7
2026-01-25 via Nuitee
S
Sabine extended_group de
10
2026-01-23 via Nuitee
M
Margarethe couple de
10
Pros:

Ein sehr schönes und sehr gut gelegenes Hotel mit super Cocktails und leckerem Frühstück.

2026-01-22 via Nuitee
K
Karsten solo_traveller de
8
2026-01-22 via Nuitee
M
Marcus couple de
7
Ordentliches Hotel, gute Lage, sehr gute Bar, tolles Frühstück
Pros:

Frühstück ist klasse, sehr große Auswahl. Die Bar ist ausgezeichnet.

Cons:

Während meines Aufenthalts gab es eine zentrale Baustelle im Gebäude (Aufzugschacht)...die Lärmbelästigung war stark, bis Abends spät und ab morgens früh. Im Frühstücksraum war die Tür zur Baustelle geöffnet, teilweise war die Lärmbelästigung so stark, dass man sich nicht mehr unterhalten konnte. Bei der Zimmerbuchung gab es keinen Hinweis auf die Baustelle und es gab auch keine Entschuldigung für die Lärmbelästigung.
Das Zimmer war in Ordnung, das Bad doch schon sehr alt und abgewohnt, lautes Gebläse im Bad, quietschende Türen, schlecht funktionierende Toilettenspülung, macht einen schmuddeligen Eindruck. Ich würde es nicht mehr buchen.

2026-01-21 via Nuitee
C
Christiane c couple fr
8
2026-01-20 via Nuitee
D
Daniël extended_group nl
10
2026-01-20 via Nuitee