Dunes Hotel

Hotels
8.1 (1595 reviews)
17-19 South Parade , Whitley Bay , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Comfortable beds
Cons:
Noise issues
Parking difficulties
Wi-Fi not reliable

Categories

Cleanliness
7.99
Overall many reviews mentioned clean rooms, but some noted issues like noise and cleanliness of the bathroom.
Service
8.46
Staff were frequently described as friendly and helpful across multiple reviews.
Location
8.5
Location received positive feedback for convenience and accessibility.
Room Quality
7.95
Rooms were generally comfortable, but some mentioned noise and room control issues.
Amenities
7.48
Some amenities were noted as basic, with specific mentions of Wi-Fi issues and parking.
Value for Money
8.44
Multiple reviews highlight the good value received for the price paid.
Food and Beverage
7.99
Breakfast was mentioned positively, though limited specifics were provided.
Overall Experience
7.96
Overall customer satisfaction indicated, with minor complaints offset by positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:34

Property Description

Modern Comfort and Convenience

Discover the perfect blend of comfort and convenience at Dunes Hotel in Whitley Bay. Our property, located just 1.1 km from Whitley Bay, offers free WiFi and complimentary private parking for all guests.

Nearby Attractions and Entertainment

Explore the vibrant surroundings with Northumbria University, Theatre Royal, and St James' Park all within a short distance of 16 km. For beach lovers, Cullercoats Beach is a mere 1.3 km away, perfect for a relaxing day by the sea.

Easy Access to Transportation

With Newcastle Train Station only 16 km away and Newcastle International Airport a convenient 17 km from the hotel, traveling to and from Dunes Hotel is a breeze.

Book your stay at Dunes Hotel now and experience a memorable and hassle-free visit to Whitley Bay.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 1595 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
K
ken couple gb
8
just what we needed.
Pros:

good .all round venue for our short stay.

Cons:

Chair in the room isnt very comfortable

2026-03-28 via Nuitee
S
Scott couple gb
2
Avoid this place.
Pros:

The only thing to like about the property is the location to the beach. Nothing else.

Cons:

The staff accused my wife of blocking a toilet with face wipes (that were clearly in the bin). For them to also steal the wipes out of her belongings, move us to a smaller room as the bathroom was “out of order”. I deal with plumbing, pipes, etc, every single day for a living and there was nothing wrong with the bathroom except from the pressure of the flush and the taps.

2026-03-26 via Nuitee
M
Muhammad solo_traveller gb
8
Pros:

Staff on reception was very helpful and polite

2026-03-25 via Nuitee
L
lynnann couple gb
10
The dunes stay
Pros:

Fantastic location able to park nearby room was warm and clean

Cons:

Shower drain was blocked when taking a shower so that could.do with unblocking but other than that everything was good

2026-03-25 via Nuitee
L
Laurence solo_traveller gb
8
Had a great stay, and would definitely recommend a stay.
Pros:

Good location for the town and transport links.

Cons:

Nothing

2026-03-24 via Nuitee
F
Frank solo_traveller gb
9
2026-03-23 via Nuitee
A
Anthony couple gb
6
Value for money
Pros:

For our 3 night stay, first time in the area, the location was perfect.
A good choice of bars restaurants and shops were close by.
The Dunes hotel was good and clean for the price.
The staff were very welcoming...

Cons:

Bathroom needed complete overhaul, decor in general needed attention.

2026-03-23 via Nuitee
R
Rachel couple gb
9
Pros:

Lovely stay in the heart of town, great location. Paul at the reception was great, Lovely man and very welcoming.

2026-03-23 via Nuitee
P
Photography solo_traveller gb
8
Pros:

The bed the location the overall size and the gentleman at the front desk was helpful and explained eveything clear and in a professional manner.

Cons:

N/A

2026-03-21 via Nuitee
M
Mark solo_traveller gb
10
I had another brilliant stay at The Dunes Hotel. Thank you very much to Paul and his excellent staff
Pros:

The Dunes Hotel is perfect for me. It is superbly located and has everything I need for my bi-annual Whitley Bay trips. Comfy room, tv, excellent shower, tea/coffee in room and at an excellent price. I am always made very welcome from start to finish.

Cons:

N/A

2026-03-16 via Nuitee
R
RICHARD couple gb
9
Pros:

Paul was fantastic and arranged taxis for the family funeral. It was a lovely room with a good view of the sea. The tv was large and the Guest house is well placed for shops bars and restaurants

2026-03-14 via Nuitee
P
Peter solo_traveller gb
9
Pros:

Good value small single en suite Larger Bathroom in room I stopped in than rooms in before .On wet and windy day and evening v convenient for Fire Station Weatherspoons Pub and other choices for Sustanance.Nice and quiet overnight.

2026-03-14 via Nuitee
J
Joanna solo_traveller pl
8
Pros:

Na parterze w budynku hotelu znajduje się Pub i wieczorami może być dosyć głośno szczególnie w piątek/sobotę do północy.

2026-03-14 via Nuitee
H
Helen couple gb
7
Friendly and good value for money..
Pros:

Very friendly guy on the desk.. I think his name was Paul... took our cases up to our room..
Room was adequate, clean and had everything we needed for our one night stay. 5 min walk from the sea and shops... would stay here again.

2026-03-13 via Nuitee
A
Annalisa solo_traveller gb
10
Pros:

The staff were amazing. The cleaners did an amazing job, and the room was great.

2026-03-13 via Nuitee
F
Frank solo_traveller gb
8
2026-03-12 via Nuitee
B
Brendan solo_traveller gb
10
Extemely good value, for a purely no-frills budget room which is comfortable and ensuite, it was exc
Pros:

Perfect little ensuite room for me, so central, good bright lighting (I read). I'll definitely be coming.back

Cons:

It would have been good to have some access to water to fill the kettle other than the bathroom, which is a.bit icky anyway, and thenlbsononis so small, the kettle does nt really fit under the tap. But... really, not a biggie

2026-03-06 via Nuitee
N
Natalán solo_traveller cr
10
Pros:

The staff was super friendly, the room was comfortable and the hotel was close to many restaurants

Cons:

I have no complaints, it has enough for the price of the room

2026-03-05 via Nuitee
S
Sally solo_traveller gb
10
.
Pros:

Location, comfort , cleanliness, friendly staff, view.

Cons:

Again. Forgot shower gel. A small sachet would be great.

2026-03-04 via Nuitee
W
Wouter solo_traveller gb
8
2026-03-04 via Nuitee