Hotel Symer

Hotels
8.9 (20 reviews)
7 Romero Vargas , Chignahuapan , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Japanese garden
Covered parking

Review Highlights

Pros:
Great location
Excellent service
Cons:
Cleanliness issues
Inconsistent room cleaning

Categories

Cleanliness
7.9
Complaints regarding cleanliness, including stains on towels and sheets.
Service
9.9
Highly praised for attentive and friendly service.
Location
9.4
Positive feedback on the location being convenient and close to attractions.
Room Quality
8.4
No specific mention; considered standard quality for this hotel tier.
Amenities
8.9
Standard amenities; no specific praises or complaints mentioned.
Value for Money
8.9
Overall good value, though specific comments absent.
Food and Beverage
8.9
No specific mention; considered standard quality for this hotel tier.
Overall Experience
8.9
Generally good experience despite cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 22:24

Property Description

Welcome to Hotel Symer!

Luxurious Accommodation: Experience comfort in our guest rooms equipped with flat-screen TVs, cable channels, and cozy bed linen.

Convenient Amenities: Enjoy free WiFi throughout the property and receive helpful area information from our reception to enhance your stay.

Ideal Location: Located in Chignahuapan, explore the area easily with the nearest airport, Hermanos Serdán International Airport, just 110 km away.

Book your stay at Hotel Symer now for an unforgettable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 20 reviews
Cleanliness: 7.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.9
P
Perez • extended_group • mx
8
Pros:

Me gustó el lugar céntrico

Cons:

Tiene un olor a sucio ,huele mal para mí

2026-03-30 • via Nuitee
F
Fernando Ivan • family_with_children • mx
9
Unico
2026-03-29 • via Nuitee
J
José María Patricio Flores • couple • mx
9
2026-03-25 • via Nuitee
M
Moreno Lopez • solo_traveller • mx
10
2026-02-25 • via Nuitee
E
Elsa Aide • couple • mx
8
Pros:

Instalaciones sumamente antiguas, se escucha el ruido de los carros y son muy frias las habitaciones, la ubicación es excelente

Cons:

Solo aceptan pago en efectivo aun reservado a través de la app

2026-02-24 • via Nuitee
M
Miguel • couple • mx
10
2025-09-18 • via Nuitee
• family_with_children • mx
9
Agradable
Pros:

La ubicación

2025-09-15 • via Nuitee
P
Pérez Resendis • family_with_children • mx
10
Pros:

Muy buen servís todo muy limpio y la persona q recibe atento en todo y muy amable

2025-09-08 • via Nuitee
R
Roberto Rafael • family_with_children • mx
10
2025-08-21 • via Nuitee
E
Elizabeth • extended_group • mx
9
Pros:

La ubicación y la atención del personal

Cons:

Que no hubo servicio de limpieza 1 día

2025-08-10 • via Nuitee
A
Axel de Jesus • family_with_children • mx
8
Cons:

La atencion fue excelente, atentos todo el tiempo, personal muy amable, lo unico decepcionamente es la limpieza; habia varias manchas en las toallas y sabanas, ademas el agua calienre tardo demasiado tiempo y al final no salio solo como 1 minuto, en general lo unico bueno es la atencion y la ubicacion; todo queda cerca (el estacionamiento es amplio), te reciben con botellas de agua. Volveria pero solo de paso.

2025-08-04 • via Nuitee
F
Fernández Sánchez • family_with_children • mx
8
Reconfortante
Pros:

La habitación es amplia y cómoda, aunque es muy antigua

2025-08-01 • via Nuitee
O
Osorno • family_with_children • mx
10
Pros:

La atención del personal y la cercanía del centro.

2025-08-01 • via Nuitee
O
Ortiz • family with young children • us
10
Confortable and affordable.
Pros:

It was clean and in a great location, you are able to walk everywhere.

Cons:

I really like everything.

2025-03-05 • via Nuitee
L
Lara • with friends • us
8
Very good
Pros:

The location is great.

Cons:

N/A

2024-12-15 • via Nuitee
E
Enriqueib • with friends • mx
7
Good
Pros:

Location is excellent. Also having parking available directly at the hotel.

Cons:

Furniture is old. The room is not so good organized

2024-08-21 • via Nuitee
Z
Zeus • young couple • mx
9
Nice hotel
Pros:

How close it is to the zocalo.
It was very comfortable.
The staff was nice.

Cons:

The shower was clogged up.

2024-06-24 • via Nuitee
J
Javier • young couple • us
8
Dated, but well maintained. Good for the money to value ratio
Pros:

Location

Cons:

No elevator

2023-09-29 • via Nuitee
C
Claudia • solo traveller • us
7
location was perfect
Pros:

location was perfect

Cons:

Not able to sleep to much noise coming from the street at all hours

2023-04-15 • via Nuitee
M
Marbella • family with young children • mx
10
Exceptional
2023-04-08 • via Nuitee