Hotel El Rancherito

Hotels
6.3 (12 reviews)
A Grutas Tolantongo Hotel El Rancherito a 15 minutos antes de llegar a Grutas Tolantongo. , San Cristóbal , mx

Facilities

Offsite parking discounted rates available
Restaurant
Room service
Terrace
Family rooms
Tour desk
Non-smoking throughout
Concierge service
Grocery deliveries
Kid meals
See all facilities

Review Highlights

Pros:
Clean enough
Good location near Grutas
Cons:
Limited restaurant hours
Far from town

Categories

Cleanliness
5.41
The review mentioned the place was not completely clean.
Service
7.88
Service was described positively, but with some issues regarding honesty.
Location
6.92
Good proximity to Grutas but far from town with limited transportation options.
Room Quality
6.37
No specific complaint but implied issues with comfort due to banging doors.
Amenities
5.4
The restaurant's limited opening hours negatively impacted the experience.
Value for Money
6.36
Pricing issues with drinks led to a bad taste in the customer's mouth.
Food and Beverage
5.41
Restaurant not open every day affected the dining experience.
Overall Experience
6.68
Overall average rating based on various positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:06

Property Description

Convenient Location

Located just a short distance from Tolantongo Caves and EcoAlberto Park, Hotel El Rancherito in San Cristóbal offers a perfect base for exploring the natural wonders of the area.

Comfortable Accommodation

With rooms featuring private bathrooms, showers, and some even boasting balconies, guests can relax in comfort after a day of adventure. The hotel ensures a cozy stay with bed linen and towels provided in all rooms.

Exceptional Services

From room service to a 24-hour front desk, concierge assistance, and tour organization, Hotel El Rancherito goes above and beyond to cater to the needs of its guests. Additionally, the hotel's restaurant and terrace provide the perfect settings for a delightful dining experience.

Ready to experience comfort and convenience at Hotel El Rancherito? Book your stay now for an unforgettable getaway in San Cristóbal.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.3
Based on 12 reviews
Cleanliness: 5.41
Service: 7.88
Location: 6.92
Room Quality: 6.37
Amenities: 5.4
Value for Money: 6.36
Food and Beverage: 5.41
Overall Experience: 6.68
V
Victor couple mx
7
Hotel descuidado en mantenimiento
Pros:

El hotel tiene buena presentación en cuanto llegas

Cons:

No hay personal solamente 2 joven citas que están en el restaurante y son las que te dan la llave de la habitacion pero no te saben dar ninguna explicación del porque no hay tv, el agua caliente tarda mucho en salir el baño sucio muchos cabellos en el lavabo y en la regadera comparando los precios de la zona me esperaba algo mejor

2026-01-18 via Nuitee
C
Chung solo_traveller gb
5
Pros:

Clean enough

Cons:

Not close enough to Grutas and far from town so only good if you have car and shuttle buses are sparse. The restaurant is not open everyday. The door to the roof kept banging all night keeping me awake.

2025-11-12 via Nuitee
W
Wilhelm couple de
6
Wir kommen nicht noch einmal
Pros:

Nahe den Grutas und Lokal direkt nebenan

Cons:

Einfach und lieblos. Inhaberin nicht ganz ehrlich. Sie hatte uns ein Upgrade angeboten, dieses kostete 200 Pesos. War ok. Später im Lokal tranken wir noch zwei Bier und wollten alles zahlen. Ich zahlte mit 500 Pesos, bekam dann 100 zurück. Abends sah ich dann auf der Karte dass ein Bier 40 Pesos kostete. Waren nur 20Pesos, also etwa 1 €. Unbedeutend aber hinterlässt einen blöden Geschmack.
Wir würden dort nicht mehr hingehen

2025-11-09 via Nuitee
E
Encina couple ar
8
Pros:

El trato de la gente

Cons:

Oscuridad en los alrededores

2025-10-23 via Nuitee
Z
Zaira solo_traveller mx
4
Pros:

Su ubicación

Cons:

No estaba del todo limpio

2025-08-23 via Nuitee
J
Jørgen young couple no
4
Disappointing
Pros:

The price

Cons:

The location, quite hard bed, loud music from 7 am

2024-12-19 via Nuitee
S
Susan young couple us
5
Passable
Cons:

There was no staff located at the hotel. When we arrived, the owner's son happened to drive by and helped us check in. The restaurant was closed during our stay. The toilet leaked across the slick tiles. In the middle of the night, two people knocked on our door, which was frightening. They said that a prior guest had left something in a drawer that they needed to retrieve. We confirmed that the object was indeed in the drawer. Obviously the room had not been well cleaned.

2024-08-11 via Nuitee
R
Rogelio group us
9
overall good
Pros:

pretty accessible

Cons:

listed as closest property to Grutas
there are hotels by the grutas - they just don’t advertise ,

2023-05-04 via Nuitee
J
Jorge family with young children us
7
Great place if all you need is a roof over your head.
Pros:

The hotel is conveniently close to the Grutas at Tolantongo. The staff was very nice, there was plenty of air circulation to keep the place cool during the day and plenty of blankets to stay warm at night.

Cons:

The bathroom had a very strong smell of sewage, had to keep the door closed and the window open at all times. The hot water was scarce to shower. Wi-Fi was iffy at best, kept cutting in and out. TVs didn’t work.

2023-04-15 via Nuitee
M
Marissa family with young children us
8
Great location but overpriced on booking
Pros:

The location is perfect for the grutas, very convenient. The rooms were very clean and comfortable.

Cons:

The cost of the rooms if we had called directly was more than 300 mxn less than what we paid on booking. I regret not having called. The food was not great at the hotel's restaurant, and the staff was not very friendly, also calculated the dinner bill incorrectly (fixed it when we pointed it out).

2023-04-14 via Nuitee
C
Carol young couple us
6
Fine for a one-night stay outside of Grutas Tolantango
Pros:

I made this booking because it was for just one night, and I wanted to be "down the hill" from Grutas Tolantango ( a MUST SEE!). There is a restaurant there and bar.

The room was small, but had a king-size bed, and it was clean. The shower was good.
The room had a covered outside balcony that was big enough to sit on (bench included).

Breakfast was not included, but inexpensive and good, with lots of options. They also have a bar and it was open late.

There is a beautiful church in the small town nearby, which is worth a visit.

Cons:

No AC, but it was cool enough with the windows open. Unfortunately, our room faced the main road, with traffic going by at night, and the curtain over the door to the balcony did not go all the way down and was also not opaque, so there was a privacy and light issue.

2022-09-24 via Nuitee
J
Jose young couple us
7
Clean safe and close to grutas de tolantongo
Pros:

Clean safe close to grutas de tolantongo

2022-07-29 via Nuitee