Sanctuary Mandela

Hotels
10 (107 reviews)
4 13th avenue Houghton estate , Johannesburg , za

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable rooms
Delicious food
Cons:
Limited menu variety
Kitchen odor issues

Categories

Cleanliness
10
Cleanliness mentioned positively in reviews, overall well liked.
Service
10
Staff described as extremely professional, friendly, and accommodating.
Location
10
Elegance of location mentioned, though some comments on accessibility.
Room Quality
10
Rooms described as comfortable and well fitted.
Amenities
10
Amenities well maintained, but some negative feedback regarding kitchen smells.
Value for Money
10
Some concerns about value given pricing vs experience.
Food and Beverage
10
Food quality praised, some mention of limited menu variety.
Overall Experience
10
Generally positive experiences, with minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:13

Property Description

Luxurious Amenities
Sanctuary Mandela offers an outdoor swimming pool, garden, restaurant, and bar for a truly relaxing stay. The 24-hour front desk, concierge service, and free WiFi ensure guests' needs are met promptly and efficiently.

Comfortable Accommodation
Guests can expect air-conditioned rooms with modern amenities like a flat-screen TV, safety deposit box, and private bathroom. The cozy rooms with bed linen and towels provide a comfortable retreat after a day of exploring Johannesburg.

Delicious Dining Options
Start your day with a scrumptious breakfast at Sanctuary Mandela, offering à la carte, continental, or Full English/Irish options. Whether you prefer a light bite or a hearty meal, the on-site restaurant caters to all tastes.

Experience luxury and comfort at Sanctuary Mandela. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 107 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
V
Veronique couple fr
9
Séjour de 2 nuits parfait avec tout le confort et une visite privilégiée orientée sur Nelson Mandela
Pros:

Séjour très agréable dans ce charmant hôtel plein de sérénités, à l’image de son ancien habitant Nelson Mandela

Cons:

rien

2026-03-21 via Nuitee
A
Alice couple za
10
Cons:

It was not clear that the wine pairing is an additional charge and not included in the meal that was already costly R775 for the meal and R775 for the pairing per person was hefty
Drinks too expensive

2026-03-02 via Nuitee
P
pierre lebreton couple fr
9
2026-02-23 via Nuitee
C
catherine couple gf
10
On rêve d'y retourner
Pros:

Nous avons passé 2 nuits fabuleuses dans cet hôtel, qui a une ame.Tout y est parfait. Le slogan: vous êtes chez vous est absolument respecté. Toutes nos demandes ont été écoutées par un personnel aux petits soins

Cons:

Rien

2026-02-22 via Nuitee
M
Marius couple de
10
All great!!!
2026-01-31 via Nuitee
P
Paul couple gb
10
Beautiful property with historical background great food and staff
Pros:

The historical and backstory of this hotel Renovation was beautifully done

Cons:

I think if we stayed any longer than 1/2 nights the location might have been an issue

2026-01-08 via Nuitee
C
Chantal solo_traveller br
10
Pros:

Quartos e serviço. Restaurante maravilhoso.

2026-01-04 via Nuitee
P
Paola Negro solo_traveller it
10
Pros:

It's thrilling to It's thrilling to walk in the footsteps of a historic giant. The staff is extremely professional, the location is elegant, and the food is exquisite.of a historic giant. The staff is extremely professional, the location is elegant, and the food is exquisite.

2026-01-03 via Nuitee
T
Theuns couple za
9
2026-01-03 via Nuitee
N
Nathalie couple ch
10
Es war alles perfekt
Pros:

Super freundlich, sauber, tolles Essen.

2026-01-01 via Nuitee
L
Lungile couple za
10
Perfect staycation
Pros:

I loved everything from the “welcome home” to the food and the scenery.

2025-12-08 via Nuitee
I
Ilan solo_traveller il
9
Excellent service with welcoming staff who are extremely accommodating
Pros:

Quiet area good location, secure and peaceful

Cons:

Noise from the dining area travels upstairs to the rooms

2025-12-04 via Nuitee
Y
Yves-Marie couple fr
10
2025-11-18 via Nuitee
J
Jennifer couple gb
10
Pros:

Whilst everything was excellent, the staff were exceptional. Each and every one of them were delightful, engaging, polite…. Very comfortable too and we will be back

2025-11-02 via Nuitee
M
Mashudu couple za
9
Pros:

Cleanliness

2025-10-15 via Nuitee
J
jean michel couple ch
10
Tout le personnel a été au petit soin pendant tout le séjour
Pros:

Hôtel intimiste

Cons:

Rien

2025-10-13 via Nuitee
S
Scott solo_traveller gb
10
Truly amazing
Pros:

Wow - what a place. SM exceeded all of our expectations, Food, Service and staff were all amazing. Marked down on Location as you need to Uber everywhere but the actual location is great it is just it is a little out of town

Cons:

Nothing

2025-10-13 via Nuitee
B
Bongi partner
10
Pros:

Thoroughly enjoyed our stay and wish we could have stayed longer. This place is pure perfection, with a sprinkle of customisation that makes each individual guest feel special.

Kagiso was our waiter for lunch and supper and very attentive. We will be back again!!!

2025-10-12 via Nuitee
J
jean michel couple ch
10
Pros:

Restaurant délicieux
Chambres confortables

Cons:

Rien

2025-10-06 via Nuitee
S
Shekkola partner
10
Pros:

Every aspect of our stay was intentionally welcoming. From the welcome beverages to the bedside treat, we felt cared for every moment of our stay. The tour of the sanctuary allowed us to have an inside look into the life of Nelson Mandela. Each person at the sanctuary told us more about the beautiful history of his time there. We highly recommend a stay at the sanctuary to all who visit Johannesburg.

The meals were exceptional and designed with a global perspective. Each dish has its own story. There is amazing variety.

2025-09-23 via Nuitee