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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Packed lunches
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Barber/beauty shop
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Currency exchange
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Babysitting/child services
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Minimarket on site
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Public transport tickets
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Le Sapphire, situated in Sultan Bathery, offers elegant 4-star accommodation with a range of amenities. Each room features a wardrobe, private bathroom, and some even boast a balcony. Guests can enjoy free WiFi, room service, and a 24-hour front desk for convenience.
Convenient Location
Within close proximity to Ancient Jain Temple and Edakkal Caves, this hotel is ideal for exploring the rich history of the area. Additionally, Heritage Museum and Neelimala Viewpoint are easily accessible, offering guests a glimpse into the local culture and natural beauty.
Exceptional Services
With a restaurant, ATM, and concierge service on-site, Hotel Le Sapphire ensures a comfortable stay for all guests. The property also provides free private parking and a paid airport shuttle for added convenience.
Experience luxury and convenience at Hotel Le Sapphire - book your stay now!
A deposit may be required at the property.
Location
Guest Reviews
Basic hygiene missing in a ₹2500+/night
I stayed here last night and the experience was extremely disappointing for a property charging over ₹2500 per night and claiming 4-star standards.
Room hygiene issues:
When we checked in, the bed sheets had visible stains and hairs. The duvet was very old and heavily stained, and the duvet cover looked the same. Pillows and pillow covers clearly had not been changed since the hotel opened. This is unacceptable at any price point, let alone this rate.
We informed reception on our way out. The staff member was polite and promised it would be fixed. When we returned, only the bed sheet had been changed - and the dirty one was still left in the room.
When housekeeping arrived, he honestly admitted he didn't know how to change a duvet cover. I had to do it myself after he gave me a replacement. What shocked me most was when he told me, "We don't change this unless it's heavily dirty..Even they did not. Collect the previous guuests tips as it was kept on the closed cabinet.
Missing basic amenities:
There was no tissue box, no toilet roll, no dental kit, no shaving kit, not even hand soap. If you’re claiming 4* charging ₹2500+ per night, spending ₹100 on basic hygiene and toiletries should be non-negotiable.
Positive note: Restaurant staff were good and courteous.
Management/Owner: Please understand that a 4-star rating isn't just about the building. It’s about cleanliness, linen quality, and basic guest care. Don't only chase money - invest in hygiene first. I truly don't understand how this property qualifies as 4-star in its current condition.
This property 3 star
Bed sheet pillow cover towel all old not clean
I really enjoyed my stay with family
Room Ambience. Cleanliness
Nothing it was nothing like a 4 star hotel
Nothing.
Location is great, breakfast was generous too
WiFi didn't connect
Room
The location of the hotel is a great plus point. It is situated on the main road very close to the city centre and close to Ksrtc bus stand.The reception staff were very helpful and courteous. The check in and check out experience was very smooth. The reception staff also helped us with getting taxi and auto for our local trips. The lift facility was very helpful. The rooms were very clean. The toilet was also clean and well maintained. Room size of deluxe rooms were big and spacious. Bed and linen was very clean and comfortable. View from the deluxe rooms were pleasant overlooking a green patch beside the hotel. Overall a very clean and comfortable hotel. Surely a very good hotel to consider to stay in Sultan Battery.
The resteraunt in the hotel caters more to the local pallette and local cuisine. Yet the service is good and food options are also good.
Everything was excellent.
The rooms were good. Bathroom was clean. The location is also good.
The parking is troublesome. It doesn't have much parking space.
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