Hotel Mercurio

Hotels
7.7 (86 reviews)
Fagnano Nº 595 , Punta Arenas , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast
Cleanliness issues

Categories

Cleanliness
7.16
Some reviews mention cleanliness positively while others highlight issues like unstocked toiletries and old bathrooms.
Service
8.63
Multiple reviews indicate that the staff were friendly and accommodating.
Location
8.67
Positive remarks about being in a central location are frequent across reviews.
Room Quality
7.12
Some rooms are described as old and small, affecting the overall quality.
Amenities
7.65
Amenities such as breakfast and room conditions received mixed feedback.
Value for Money
7.61
The hotel is considered affordable, though some guests mention it may not be worth it due to quality issues.
Food and Beverage
6.66
Several reviews criticize the breakfast quality and options.
Overall Experience
8.13
Guests had a largely positive experience, although there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:32

Property Description

Convenient Location and Amenities
Hotel Mercurio, just 100 metres from the city centre, offers free Wi-Fi and a Continental breakfast. Enjoy the regional restaurant and 24-hour front desk assistance, ensuring a stress-free stay.

Comfortable Rooms and Services
Relax in tranquility with private bathrooms and cable TV in each room. Benefit from room service and laundry facilities, all designed to cater to your needs. Free Wi-Fi in public areas adds to the convenience.

Nearby Attractions and Parking
Explore the Casino located 500 metres away or easily reach Punta Arenas airport, just 22 km from the hotel. With free private parking on-site, your travel plans are made simple.

Book your stay at Hotel Mercurio now for a seamless experience!

Important information:

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.
Please note that for tax exemption travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country.
Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.
This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.7
Based on 86 reviews
Cleanliness: 7.16
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 6.66
Overall Experience: 8.13
L
leonidas • family_with_children • cl
9
muy buena
Pros:

La ubicación es muy buena. El lugar es una casa antigua que conserva inmobiliario, lo que lo hace ver muy bien

Cons:

la tv. podrian ser smart conectado a internet para ver lo que uno quiera. pero eso ya seria un lujo

2026-02-27 • via Nuitee
K
Kapustiansky • solo_traveller • ar
1
2026-02-27 • via Nuitee
F
François • solo_traveller • lu
7
Pros:

La situation de l'hôtel toute proche de la partie historique est un plus. Le petit déjeuner est très acceptable et servi par un personnel très aghréable.

Cons:

Le wifi était faible et très irrégulier, voire absent par moments

2026-02-22 • via Nuitee
G
Georgina • couple • cl
9
Agradable
Pros:

La amabilidad del personal y la ubicación

Cons:

N/A

2026-02-12 • via Nuitee
D
Diego • family_with_children • cl
10
2026-02-10 • via Nuitee
Y
Yule • family_with_children • gb
8
2026-01-28 • via Nuitee
A
Analia • family_with_children • ar
8
2026-01-26 • via Nuitee
I
Irving • family_with_children • mx
10
Estadía muy placentera
Pros:

La atención del personal, la limpieza, el desayuno y la comodidad de la cama.

2026-01-24 • via Nuitee
G
GP • couple • ar
4
Decepcionante
Pros:

Ubicación

Cons:

En la primera foto del hotel se ve el baño con bidé, pero al entar a la habitación advertimos que el el mismo estaba anulado, consultado al personal de recepción, la respuesta fue que como en Chile no se usa, ninguna habitación lo tiene habilitado...

2026-01-21 • via Nuitee
X
Ximena • solo_traveller • cl
8
Hotel con buena ubicación
Pros:

La ubicación

Cons:

El desayuno

2026-01-20 • via Nuitee
M
Magdalena • family_with_children • cl
10
Personas calidas y buen lugar
Pros:

La atención de todo el personal, fue excelente.

Cons:

No puedo decir algo que no me gustará, por qué el lugar es muy cálido y el ambiente entre las recepcionista se nota que es muy bueno

2026-01-20 • via Nuitee
A
Alluto • family_with_children • it
9
Pros:

Gentilezza ospitalità posizione

Cons:

La struttura è dotata ma il prezzo è proporzionato

2026-01-19 • via Nuitee
C
Costanza • solo_traveller • it
7
2026-01-19 • via Nuitee
L
Luisa Donatella • couple • it
7
Comodo
Pros:

Posizione

Cons:

Struttura con moquette, tende pesanti e antiquate. L’apparenza è di un hotel vecchio anche se ha un suo fascino

2026-01-16 • via Nuitee
A
Arnel • family_with_children • au
6
2026-01-16 • via Nuitee
D
Daniela Nicole • family_with_children • cl
9
Ubicación excelente
Pros:

Muy buena la calefacción y temperatura del agua en la ducha.
La ubicación es excelente a una cuadra de la plaza de armas.

Cons:

El piso rechinaba mucho, y el desayuno no fue de mi agrado, podrian agregar algo dulce y complementar el yogurt con algo de cereal.

2026-01-15 • via Nuitee
C
Cesar • solo_traveller • br
8
2026-01-15 • via Nuitee
E
Eliane • family_with_children • br
8
Pros:

Localização, limpeza, funcionários cordiais.

2026-01-15 • via Nuitee
A
Alexandre • solo_traveller • br
8
2026-01-10 • via Nuitee
C
Cifuentes • couple • cl
10
Muy bueno
Pros:

Regio.muy bien atendida.cebtral.tranquilo

Cons:

Nada que decir

2026-01-03 • via Nuitee