Hotel Le Relais Normand

Hotels
7.3 (596 reviews)
Tsaralalana, 21 rue rainibetsimisaraka , Antananarivo , mg
lerelaisnormand2@gmail.com

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Express check-in/check-out
Safety deposit box
Ironing service
Currency exchange
Private check-in/check-out
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good value for money
Central location
Cons:
Safety concerns in the area
Inconsistent service quality
Issues with cleanliness and maintenance

Categories

Cleanliness
7
Mixed reviews regarding cleanliness, with some guests mentioning a bit of dirtiness and others finding the rooms generally clean.
Service
7.9
Service feedback is varied, with mention of staff being friendly and helpful in some reviews, while others found the service inconsistent.
Location
7.5
The hotel's location received positive feedback for its central position, but concerns were raised about the safety and noise levels in the surrounding area.
Room Quality
7.9
Rooms were described as spacious and comfortable in most reviews, although some guests reported issues like lack of hot water and maintenance problems.
Amenities
7
The amenities provided had mixed reviews, with some guests enjoying the breakfast and hot water availability, while others mentioned issues like lack of light in the rooms.
Value for Money
6.9
Opinions on value for money varied, with some guests finding the hotel to be a good budget option, while others felt it was lacking in certain aspects considering the price.
Food and Beverage
7
Food and beverage services received mixed feedback, with some guests appreciating the quality and value, while others found the offerings limited and not up to their expectations.
Overall Experience
7.7
Most guests reported a generally positive experience at the hotel, highlighting friendly staff and comfortable rooms, but also mentioned various issues such as noise, cleanliness, and missing amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 18:55

Property Description

Convenient Location
Hotel Le Relais Normand is perfectly situated just 500 meters from the train station, making it ideal for travelers. Additionally, being only 100 meters from Poste Petite Vitesse and a short 5 minutes' walk from Avenue de L’Independance, guests have easy access to key destinations.

Varied Dining Options
Indulge in a delicious breakfast at the Halal restaurant, or unwind with a drink at the bar. Craving pizza? The hotel also features a pizzeria to satisfy your cravings. With such diverse dining options, guests are sure to find something to suit their tastes.

Amenities Galore
From a beauty salon to ironing and laundry services, Hotel Le Relais Normand goes above and beyond to cater to guests' needs. Stay connected with free WiFi throughout the property, ensuring a seamless and enjoyable stay.

Book your stay at Hotel Le Relais Normand now to experience comfort, convenience, and exceptional service.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Le Relais Normand in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please check your visa requirements before you travel.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 596 reviews
Cleanliness: 7
Service: 7.9
Location: 7.5
Room Quality: 7.9
Amenities: 7
Value for Money: 6.9
Food and Beverage: 7
Overall Experience: 7.7
P
Pierre • solo_traveller • fr
8
2026-02-13 • via Nuitee
M
ms77sti • couple • ro
10
Pros:

Located in the middle of Analakely market, offers you the perfect start point to explore the vibe of the city.
Looking from the outside the hotel does not inspires you much, but once stepped inside, you are in a different world with enormous lobby, nice and clean rooms, balcony overviewing the market.

Cons:

Not the greatest breakfast, disproportionate quantity of the jam :)
Can be noisy due to the proximity of the market
TV channels has been blurry

2026-02-13 • via Nuitee
A
AYIDAT • solo_traveller • km
3
Je ne recommanderais à personne pour un séjours dans cette hôtel
Pros:

D’accord accueil était froid, la télé ne fonctionnait pas, le téléphone était en panne et le wifi inaccessible et pire la propreté laisse tomber
,le petit déjeuner aussi été nul,
Une très mauvaise souvenir

Cons:

Tout est à améliorer

2026-02-11 • via Nuitee
S
Soudjae • solo_traveller • fr
10
Pros:

Un personnel formidable,toujours au service du client.

Cons:

La proximité du marché,donc le bruit permanent dès 5h00 matin jusqu'à 19h00

2026-02-10 • via Nuitee
J
Jacnel • couple • fr
9
Parfaitement
Pros:

Chambre au calme

Cons:

Oui oui dans l’avenir

2026-02-10 • via Nuitee
C
Christophe • couple • fr
10
Parfait
Pros:

Tout était très bien et toute l’équipe est formidable

2025-10-04 • via Nuitee
W
Wolfgang • couple • de
8
Absolut OK
2025-10-04 • via Nuitee
J
Jean • solo_traveller • fr
2
Pros:

Rien

Cons:

Prix pour la chambre euro en ariary taux de change pratiqué par l'établissement à 5200 contre 4900 surlendemain marché.

2025-10-04 • via Nuitee
V
Vincent • solo_traveller • fr
7
2025-10-03 • via Nuitee
J
Jeremie • couple • mu
10
2025-10-01 • via Nuitee
M
Mohamed • solo_traveller • fr
4
Pros:

La gentillesse du personnel masculin 🤞🙏

Cons:

Propreté très discutable, pas d'eau chaude partout, chambres vetustes malgré de belles chambres spacieuses. Des draps troués, une honte. Les portes laissent passer la lumière et le bruit, rideaux déchirés...
Sérieux, faites des travaux d'entretien !

2025-09-29 • via Nuitee
B
Blas FT • couple • es
9
Pros:

La atención es muy buena. Rolland me ayudó en todo lo que necesité. Un abrazo para él.

2025-09-20 • via Nuitee
M
Missy • extended_group • yt
7
Un hôtel très agréable pour un court séjour
Pros:

La liberté de nous sentir chez nous

Cons:

Tout s'est très bien passé

2025-09-19 • via Nuitee
A
antoine35974 • couple • mg
5
Hormis le vol dans ma chambre tous ces bien déroulé. Je conseil au gens de bien vérifier quand il laissent leur clef à l
Pros:

Le personnel a l’accueil l’emplacement et le petit déjeuné compris dans le tarif

Cons:

Les coffres fort qui ne marche pas.
Et l’homme de ménage qui a volé des affaires dans ma chambre. Je précise homme car il y’a deux femme de ménage ou je n’ai rien à leur reprocher par contre le jeune qui fait le ménage c’est un voleur. Rien n’a était fait pour retrouve mes affaires. Médicament et argent volé. Je pense ils sont tous complice les uns des autres mais je trouve ça vraiment dommage au vu des pourboires j’ai donner tout au long de mes vacances au personnel

2025-09-19 • via Nuitee
• family_with_children • fr
7
Appréciable.
Pros:

L'endroit géographique. Centre ville. Plus besoin de moyen de transport. Restaurent sur place. Qualité prix avec Booking.

Cons:

Moins de confort, surtout salle de bain. Chambre au 4è étage pas d'ascenseur.

2025-09-18 • via Nuitee
A
Anežka • extended_group • cz
6
2025-09-17 • via Nuitee
P
Pierre • couple • fr
7
Très bien comme d'habitude
2025-09-11 • via Nuitee
L
Losenno Rocco • extended_group • it
5
Pros:

Quasi nulla

Cons:

Hotel datato, vecchio e di scarsa qualità, stanza rumorosa e poco accogliente

2025-09-10 • via Nuitee
• family_with_children • fr
7
Qualité prix reste cohérent
Pros:

Les photos sur booking ne reflète pas la réalité. Petit déjeuner correcte, repas acceptable. Les utilitaires comme douchette, lavabos et bidet se laissent à désirer, usés par le temps. sinon le reste est correcte.

2025-09-08 • via Nuitee
P
patrick • family_with_children • fr
6
Pros:

Personnel excellent

Cons:

Trop de bruit dans les couloirs par le personnel le soir tard et le matin tôt.
Ils s appellent à haute voix dans les couloirs tôt le matin..
1 matin sur 2 sans eau chaude

2025-09-08 • via Nuitee