Hotel Le Relais Normand

Hotels
7.3 (721 reviews)
Tsaralalana, 21 rue rainibetsimisaraka , Antananarivo , mg

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Low quality of breakfast

Categories

Cleanliness
5.85
Multiple reviews mentioned poor cleanliness and maintenance issues.
Service
8.81
Most reviews highlighted good service and helpful staff.
Location
8.85
Proximity to Analakely market appreciated by many guests.
Room Quality
6.81
Mixed sentiments; some rooms appreciated while others noted noise and maintenance issues.
Amenities
6.34
Shortcomings mentioned in amenities like breakfast and facilities.
Value for Money
8.29
General agreement that the value was acceptable given the cost.
Food and Beverage
5.85
Negative feedback on breakfast quality and availability.
Overall Experience
7.62
Average rating signifies a decent experience with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-24 06:53

Property Description

Convenient Location
Hotel Le Relais Normand is perfectly situated just 500 meters from the train station, making it ideal for travelers. Additionally, being only 100 meters from Poste Petite Vitesse and a short 5 minutes' walk from Avenue de L’Independance, guests have easy access to key destinations.

Varied Dining Options
Indulge in a delicious breakfast at the Halal restaurant, or unwind with a drink at the bar. Craving pizza? The hotel also features a pizzeria to satisfy your cravings. With such diverse dining options, guests are sure to find something to suit their tastes.

Amenities Galore
From a beauty salon to ironing and laundry services, Hotel Le Relais Normand goes above and beyond to cater to guests' needs. Stay connected with free WiFi throughout the property, ensuring a seamless and enjoyable stay.

Book your stay at Hotel Le Relais Normand now to experience comfort, convenience, and exceptional service.

Important information:

Please check visa requirements before traveling.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 721 reviews
Cleanliness: 5.85
Service: 8.81
Location: 8.85
Room Quality: 6.81
Amenities: 6.34
Value for Money: 8.29
Food and Beverage: 5.85
Overall Experience: 7.62
D
Diego • couple • uy
8
2026-09-09 • via Nuitee
A
Aleida • solo_traveller • nl
7
2026-09-09 • via Nuitee
D
Diego • couple • uy
8
2026-09-09 • via Nuitee
J
Jean-Claude • solo_traveller • fr
9
Pros:

L'accueil, la gentillesse et la serviabilité du personnel
L'emplacement au centre ville

Cons:

Ce fut difficile d'avoir de l'eau au quatrième étage..

2026-09-07 • via Nuitee
C
Cyril • solo_traveller • fr
9
Pros:

Le personnel est a l'écoute et accueillant

Cons:

Il aurait été appréciable d'avoir un ascenseur

2026-09-07 • via Nuitee
I
Isabel • solo_traveller • pt
10
Pros:

Tudo

Cons:

Barulho

2026-09-06 • via Nuitee
D
DEPLANQUE • couple • fr
9
2026-09-05 • via Nuitee
F
Frederic • couple • fr
5
Mauvais endroit
Pros:

Personnel

Cons:

Presque tout

2026-09-05 • via Nuitee
A
Alain • solo_traveller • mg
7
Pros:

Le personnel
Le petit déjeuner compris
Le double vitrage
La propreté

Cons:

Les repas

2026-09-04 • via Nuitee
P
PÉPÉ ARIBA • solo_traveller • fr
7
Pros:

Bonne réception du personnel
Mais je n'ai plus rester car trop d'étages à monter sans ascenseur vu mon âge

Cons:

Rien à dire

2026-09-03 • via Nuitee
C
Chennebault • solo_traveller • mg
8
Pros:

J'ai eu un gros problème de santé et le personnel a parfaitement géré la situation.

2026-09-01 • via Nuitee
A
ARNAUD • solo_traveller • fr
4
Pros:

Hotel de dépannage quand les autres sont pleins

Cons:

Le quartier est inamical voire dangereux
Coupures d'eau, coupures d'électricité, pas d'eau chaude, télécommande tv ne fonctionne pas. Tout cela signalé à un personnel pas très concerné.
Surtout EVITEZ le restaurant, les plats sont chers et moyens et l'attente est interminable

2026-09-01 • via Nuitee
Z
Zeljko • solo_traveller • at
8
Pros:

Ich bin zufrieden Hotel ist für mich okay 😊

Cons:

Freundliche Personal👍

2026-09-01 • via Nuitee
W
WorldGlobetrotter • solo_traveller • ru
6
Room, price, location and pre-arrival communication were ok. Safety is a major concern (dangerous!).
Pros:

The location is good because it is very central and the room was spacious, clean and isolated for temperature and noise (double-window, as the temperature drops at night and the market outside gets noisy since very early in the morning). They provide airport pick-up for 80k and it went well. They also provide money exchange at a slightly better price compared to banks (just in the black market you can get a bit better if you can negotiate), which was useful. It is true, as underlined in other reviews, that breakfast is small, but still it was comfortable to have it (the bad aspect is that they are slow, in everything: serving breakfast, changing money, and so on). The receptionist was responsive during the pre-arrival organization, though he didn’t help me with the events I wanted to attend.

Cons:

It is not possible to pay neither through Booking.com nor by card on place. Wi-Fi almost work only on the ground floor. They provide car rental with drivel for the day which is good if you want to make excursions, but I did not choose them to do so because it is not convenient price unless you stay really 12 hours out and about. As stated by previous customers, it is very dangerous to go outside and the problem is not just the area where the hotel is: it is simply Madagascar. I would never recommend families to travel here, even though there would be fun activities like feeding lemures by hand (bananas is what they like the most, of course don’t give them processed food like bread). The area near the hotel gets full of prostitutes (some clearly underage) after sunset and that’s nothing of what happens with dark. I went to eat at the market in front of the hotel carrying nothing with me but 5k (a full dinner costed 3k) and with broken shoes (you can see from the market that, like common in Africa, they cannot break-in locked phones, but may have you at knifepoint for stealing your new shoes). At daytime I saw military men with huge rifles just outside the hotel and it shows that the government is investing on security, but unfortunately there is a long way to go and if with daylight it is kind of ok, after sunset it gets terrible. I read about complaints for weather from tourists who did not come in the dry season: never ever come outside the touristic season (there is a reason if it is called touristic season and you must stick to it, which is longer than many other places – 4 months!): storms hit hard and destroy the already poor infrastructure so it is double danger, not only unpleasant and unworthy.

2026-08-30 • via Nuitee
M
MADA207GR • solo_traveller • fr
8
Pros:

L'accueil, le professionnalisme, la disponibilité et la gentillesse du personnel. La réponse à mes demandes et attentes. La superficie et le confort des chambres, le Wi-Fi très bon, la qualité de la restauration.

Cons:

La cabine de douche peu étanche, l'odeur de renfermé à mon arrivée dans a chambre.

2026-08-30 • via Nuitee
A
Ali • solo_traveller • km
8
2026-08-30 • via Nuitee
M
Miquel449 • solo_traveller • es
7
2026-08-30 • via Nuitee
M
MAHANDRY • couple • mg
8
C'était bon
Pros:

L'accueil et l'équipe qui nous a accueilli

2026-08-29 • via Nuitee
V
Victoria • couple • de
6
Gutes Preis-Leistungs-Verhältnis, aber der Markt ist sehr laut
Pros:

Sehr günstig und nettes Personal.

Cons:

Der Markt ist sehr laut, das Waschbecken war verstopft

2026-08-27 • via Nuitee
I
Isabel • solo_traveller • pt
8
Cons:

Bruit

2026-08-27 • via Nuitee