Darwin Hotel

Hotels
8.2 (105 reviews)
Manuel Bulnes 90 , Puerto Natales , cl

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Ironing service
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Poor breakfast options

Categories

Cleanliness
7.84
Some concerns over cleanliness from several reviews.
Service
9.31
Very helpful and friendly staff as mentioned in multiple reviews.
Location
9.35
Great location by the lakeside praised in several reviews.
Room Quality
7.3
Issues with room comfort and noise levels noted in several reviews.
Amenities
8.33
General amenities were appreciated, though breakfast options could improve.
Value for Money
7.79
Some guests felt the price was high for the value offered.
Food and Beverage
6.84
Breakfast service and variety were highlighted as weak points.
Overall Experience
8.81
Overall stay was enjoyable despite some weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Central Location near Plaza de Armas

Comfortable Rooms with City Views

Convenient Amenities and Services

Experience the charm of Puerto Natales at Darwin Hotel. Nestled just 300 metres from Plaza de Armas, our hotel offers cozy rooms with stunning city views. Wake up to a complimentary breakfast before exploring the boardwalk just steps away. Enjoy the convenience of free WiFi, a 24-hour front desk, and meeting facilities during your stay. With a prime location and top-notch services, Darwin Hotel is your ideal choice in Puerto Natales. Book now for an unforgettable experience!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

To be exempt from this 19% additional fee (IVA) the payment must be made in cash and the immigration card and valid passport must be presented.

In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 105 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 6.84
Overall Experience: 8.81
R
Rina • family_with_children • cl
5
Pros:

La habitación grande y cómoda.

Cons:

Pasada la media noche llegaron pasajeros de algún tour haciendo demasiado ruido; sin ninguna consideración; no hay nada de insonorización, y ya a las 5 am., el.mismo ruido, botas, mochilas , portazos, pésimo. El desayuno absolutamente deficiente; no rellenaban bandejas, el personal ninguna preocupación cuando se terminó el café; un deterioro grave desde la última vez que pasamos allí..

2026-04-09 • via Nuitee
M
Mariela • family_with_children • uy
9
Pros:

La atención, el servicio, la habitación. Excelente

2026-04-08 • via Nuitee
S
Sai • solo_traveller • co
8
Pros:

Great staff, no issues with rooms.

Cons:

No microwave nor fridge in rooms.

2026-04-08 • via Nuitee
L
Luisa Roque Fernandes • family_with_children • pt
8
Pros:

Simpatia e disponibilidade.

Cons:

Qualidade dos quartos.

2026-04-07 • via Nuitee
M
Marcelo • family_with_children • ar
9
2026-04-06 • via Nuitee
G
George • couple • gb
9
2026-04-02 • via Nuitee
C
constanza • extended_group • cl
9
2026-04-02 • via Nuitee
P
Pushkina • couple • in
8
Comfortable stay
Pros:

The location was convenient, cozy stay!

Cons:

The plumbing sound was a bit noisy

2026-04-02 • via Nuitee
G
George • couple • gb
10
Great stay at the Darwin the staff are so friendly and helpful I would always stay here again
Pros:

Staff are so friendly and incredibly helpful. Breakfast was nice too!

2026-04-02 • via Nuitee
M
Mércio • extended_group • br
8
2026-04-01 • via Nuitee
S
Sarah • family_with_children • ca
10
2026-04-01 • via Nuitee
A
Andrades • couple • cl
10
Buen alojamiento
Pros:

El agua caliente después de caminar mucho

Cons:

En el desayuno faltaba alguien que estuviera siempre en todo momento por si alguien necesitaba algo

2026-03-31 • via Nuitee
K
Kulig • extended_group • ca
10
We stayed at Darwin on 3 different occasions in a span of 3 weeks and every time we got back there it felt like we were
Pros:

The staff is always professional and friendly and willing to answer all questions and accommodate requests.

2026-03-31 • via Nuitee
K
Kulig • extended_group • ca
10
2026-03-31 • via Nuitee
I
Ignacio Oneil • family_with_children • cl
5
Pros:

Ubicación

Cons:

El aseo no es prolijo, telarañas y arañas a la vista en habitación.

2026-03-30 • via Nuitee
M
Maysa Teresa • solo_traveller • br
6
2026-03-30 • via Nuitee
K
Karen • family_with_children • au
10
Pros:

The staff! Beautiful people ❤️
The rooms were clean and comfortable.
Great value.

Cons:

Nothing.

2026-03-29 • via Nuitee
A
Adriana • family_with_children • ve
10
Pros:

Atención

2026-03-27 • via Nuitee
A
Alberto • couple • it
8
2026-03-26 • via Nuitee
M
Marina • family_with_children • il
7
Pros:

Уютно, чисто , тепло . Всё в наличае . Завтрак приемлимый.

Cons:

Очень плохая изоляция . В коридорах и над головой скрипели полы .

2026-03-25 • via Nuitee