Darwin Hotel

Hotels
8.2 (146 reviews)
Manuel Bulnes 90 , Puerto Natales , CL

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Bicycle-friendly property
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Poor breakfast options

Categories

Cleanliness
7.84
Some concerns over cleanliness from several reviews.
Service
9.31
Very helpful and friendly staff as mentioned in multiple reviews.
Location
9.35
Great location by the lakeside praised in several reviews.
Room Quality
7.3
Issues with room comfort and noise levels noted in several reviews.
Amenities
8.33
General amenities were appreciated, though breakfast options could improve.
Value for Money
7.79
Some guests felt the price was high for the value offered.
Food and Beverage
6.84
Breakfast service and variety were highlighted as weak points.
Overall Experience
8.81
Overall stay was enjoyable despite some weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:36

Property Description

Central Location near Plaza de Armas

Comfortable Rooms with City Views

Convenient Amenities and Services

Experience the charm of Puerto Natales at Darwin Hotel. Nestled just 300 metres from Plaza de Armas, our hotel offers cozy rooms with stunning city views. Wake up to a complimentary breakfast before exploring the boardwalk just steps away. Enjoy the convenience of free WiFi, a 24-hour front desk, and meeting facilities during your stay. With a prime location and top-notch services, Darwin Hotel is your ideal choice in Puerto Natales. Book now for an unforgettable experience!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

To be exempt from this 19% additional fee (IVA) the payment must be made in cash and the immigration card and valid passport must be presented.

In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 146 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 6.84
Overall Experience: 8.81
J
Jeremy • solo_traveller • gb
8
Pros:

Reception staff were all great, very helpful, and with good English. Rooms were comfy and warm. We appreciated being able to get a 5:30am breakfast before catching a bus.

2026-05-07 • via Nuitee
B
Brigitte • solo_traveller • de
5
2026-05-06 • via Nuitee
G
garcia ramis • extended_group • es
8
2026-05-05 • via Nuitee
C
Chittraporn • couple • th
9
2026-05-03 • via Nuitee
L
low • solo_traveller • cl
7
Pros:

La ubicación es central.
Buena atencion en la recepción.

Cons:

El piso muy ruidoso y se escucha todo de las otras habitaciones lo cual no posibilita mucho el descanso.
La baldosa del baño muy trizado, poco seguro

2026-04-27 • via Nuitee
A
Albornoz • solo_traveller • cl
8
Pros:

Hermoso hotel muy buena ubicación y el personal muy agradable y atento Andrea espectacular y simpática igual las chicas de la cafetería y desayunado, sin duda volvería.

Cons:

Algunos detalles a mejorar como reposición mas rápida en el desayunador

2026-04-26 • via Nuitee
L
Lilian • couple • cl
10
Pros:

Estaba limpio, camas cómodas, muy bien calefaccionado

2026-04-22 • via Nuitee
C
Cristian • solo_traveller • cl
9
Pros:

Ubicacion y la atencion

Cons:

Se llovio el sector de desayuno.

2026-04-21 • via Nuitee
S
SERGIO • couple • es
3
2026-04-20 • via Nuitee
J
jose • solo_traveller • cl
10
Pros:

El desayuno, la estética del hotel y su ubicación.

2026-04-19 • via Nuitee
A
Alejandra • solo_traveller • cl
8
2026-04-17 • via Nuitee
ביטון • family_with_children • il
7
Pros:

מיקום טוב, והצוות מסייע.

Cons:

המלון ללא מעלית. אין בידוד בין החדרים.

2026-04-17 • via Nuitee
T
Tatiana • couple • kz
10
Чисто, уютно, тепло!
Pros:

Уютно, отопление регулируешь сам в номере. На улице прохладно, а в номере тепло. Внимательный персонал, хороший завтрак. Близко прогуляться по городу.

2026-04-16 • via Nuitee
F
Francia Ormeño • solo_traveller • cl
10
Pros:

La atención del personal, habitación cómoda y un excelente desayuno.

2026-04-15 • via Nuitee
L
Li-Wei • couple • tw
10
2026-04-15 • via Nuitee
R
Rina • family_with_children • cl
5
Pros:

La habitación grande y cómoda.

Cons:

Pasada la media noche llegaron pasajeros de algún tour haciendo demasiado ruido; sin ninguna consideración; no hay nada de insonorización, y ya a las 5 am., el.mismo ruido, botas, mochilas , portazos, pésimo. El desayuno absolutamente deficiente; no rellenaban bandejas, el personal ninguna preocupación cuando se terminó el café; un deterioro grave desde la última vez que pasamos allí..

2026-04-09 • via Nuitee
M
Mariela • family_with_children • uy
9
Pros:

La atención, el servicio, la habitación. Excelente

2026-04-08 • via Nuitee
S
Sai • solo_traveller • co
8
Pros:

Great staff, no issues with rooms.

Cons:

No microwave nor fridge in rooms.

2026-04-08 • via Nuitee
L
Luisa Roque Fernandes • family_with_children • pt
8
Pros:

Simpatia e disponibilidade.

Cons:

Qualidade dos quartos.

2026-04-07 • via Nuitee
M
Marcelo • family_with_children • ar
9
2026-04-06 • via Nuitee