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Luxurious Accommodation
Hotel Kasa Kamelot 2, nestled in Quetzaltenango just 1.7km from Quetzaltenango Central Park, offers a serene escape with a lush garden and relaxing terrace. The 24-hour front desk ensures a seamless stay, while the on-site restaurant caters to all culinary desires.
Modern Amenities
Each room at our hotel is thoughtfully designed and equipped with a flat-screen TV and satellite channels for entertainment. The private bathrooms feature refreshing showers, and ample wardrobe space adds convenience to your stay.
Delicious Dining Options
Start your day right with a complimentary American breakfast served fresh every morning. Let our tour desk help you plan exciting outings during your stay. Experience comfort and convenience at Hotel Kasa Kamelot 2.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Free private parking is possible on site (reservation is not needed).
WiFi is available in all areas and is free of charge.
Pets are not allowed.
Children of any age are allowed.
Children up to and including 5 years old stay for GTQ 75 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
The pillows
I left my silver ring in the room which was a gift since 20 years and now the hotel replied to my message on here with ' aa!' which means they have read my message and now deleted it so obviously I'm annoyed as I was the only guest there and there was only 1 person working so I know that he would of found it.
So I'm sad that I can never use this hotel again as I have no trust in them 😔
Parking
Very loud at night
Beds were comfy
No toilet seats. Unable to regulate water temp in shower due to single functioning knob. Scorching hot for a while then cold. No functioning wifi. Staff kept trying to dismiss my concern since wifi worked on their phones just fine but my phone wouldn't connect and was told my phone sucks and is the problem. After over an hour wasted finally I convinced then to impair their phones and reconnect. Even they couldn't. Found out the password was changed and they didn't have the new one. Over an hour of them saying my phone sucks with temper when it was them not having the correct info. During system checks found there signal repeaters to not even work so even with the password, signal in rooms may not work regardless. All cable channels were extremely grainy.
No towels, out of electricity and water 3 times in 3 days for several hours (toilet and shower out of service)
Close to the Central park
No Water pressure in the shower
The stuff we're very nice and friendly. I love the small jungle that they have in the middle of the hotel, and the view from the shared space it is wonderful, you can see the city, the mountains.
My room was with very little light, having just a small window. The pillows are not comfortable at all. And the most important, the noise, they have this device for water (is what I understood from the staff) that every few minutes is doing a very big noise. That level where I saw having 4 rooms in total, it will be very unpleasant because of the noise. Glad I had earplugs.
The style of the hotel is very cool, friendly with all the plants and colorful paint and the view from the stairs. Nearby ample parking. Huge springy bed, good for active couples.
Shower was not very warm.
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