Okako Hotel

Hotels
Independent
9 (973 reviews)
Iztueta 7, San Sebastián, Gipuzkoa, 20001 , San Sebastián , ES

Facilities

Offsite parking discounted rates available
Free WiFi
Luggage storage
Elevator
Front desk (limited hours)
Smoke-free property
Tours/ticket assistance
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Exceptional service
Great location
Nice amenities
Cons:
Limited breakfast options
Some cleanliness issues

Categories

Cleanliness
8.39
Mention of cleanliness being acceptable but some reviews indicate areas not cleaned.
Service
9.86
Consistently highlighted as exceptional and friendly across multiple reviews.
Location
9.4
Numerous mentions of excellent and convenient location.
Room Quality
8.35
Some rooms described as small but generally cozy and suitable.
Amenities
8.88
Good amenities available including free snacks and drinks.
Value for Money
9.34
Good value for the quality and location offered.
Food and Beverage
8.39
Lack of traditional breakfast options mentioned, but complimentary items provided.
Overall Experience
9.36
Overall positive sentiments, with many reviews indicating a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:53

Property Description

Discover the charm of Okako Hotel, your perfect getaway in San Sebastián!

Modern Comforts
Unwind in one of our 12 thoughtfully designed guestrooms, featuring cozy beds with down comforters, flat-screen televisions, and complimentary wireless internet to keep you connected throughout your stay.

Convenience at Your Fingertips
Our convenient amenities include tour/ticket assistance, luggage storage, and an elevator for easy access. Self-parking options are available for those driving.

Prime Location
Located just a short walk from the iconic Concha Beach and Zurriola Beach, you’ll find yourself surrounded by the vibrant attractions of San Sebastián, including the historic San Ignacio Church and the cultural allure of the Kursaal Congress Centre.

Escape to Okako Hotel for an unforgettable experience and book your stay today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 973 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
G
Giuseppe solo_traveller it
8
A due passi dal centro
Pros:

Sono grato alla reception per l’ottima accoglienza e gli ottimi consigli che mi ha suggerito.

Cons:

Stanza un po’ piccola ma tutto sommato funzionale ,pulita e silenziosa

2026-01-20 via Nuitee
R
Rubén couple es
10
Acogedor
Pros:

Limpio, decorado con gusto, cama cómoda, buena ubicación y simpatía en recepción.

Cons:

Nada.

2026-01-19 via Nuitee
Y
YURIKA solo_traveller tr
8
2026-01-19 via Nuitee
C
Catherine family_with_children ie
8
Great place to stay for a long weekend
Pros:

Great location. Friendly helpful staff

Cons:

Nothing

2026-01-19 via Nuitee
M
Minye solo_traveller fr
7
2026-01-19 via Nuitee
O
Olga solo_traveller es
8
Pros:

La limpieza
El rincón del café
Atención Personal

2026-01-19 via Nuitee
N
Nere couple es
10
Muy bien
Pros:

Habitación cómoda y amplia, muy limpio. El personal muy amable. Muy céntrico y fácil para ir andando a todas partes. Volveríamos.

2026-01-18 via Nuitee
M
Maria couple es
10
Pros:

Muy bien, recomendado!

2026-01-18 via Nuitee
G
Guillaume couple fr
10
2026-01-09 via Nuitee
D
David family_with_children fr
10
Nous avons passé un excellent séjour
Pros:

L'emplacement

2026-01-09 via Nuitee
J
Jill couple gb
8
Pretty cosy hotel worth 2 stars I think (only has 1 at the moment)
Pros:

Location and free tea and snack facilities all day downstairs.

Cons:

Hard to find initially and not manned all the time. Heating not as effective as needed - it was a very cold spell.

2026-01-08 via Nuitee
M
Monica family_with_children es
8
Hotel con mucho encanto
Pros:

El hotel es pequeñito pero muy acogedor, decoración muy bonita, el personal muy amable y dando todo tipo de indicaciones para poder conocer la ciudad. Repetiremos seguro.

Cons:

Habitacion pequeña pero muy acogedora.

2025-12-31 via Nuitee
M
María family_with_children es
10
Hotel 5 estrellas
Pros:

Lo mejor sin duda es el personal. Asier y sobre todo, Itziar nos han hecho sentir como en casa. El hotel es muy bonito y está lleno de detalles (como una zona de microondas y cafetera para usar en los desayunos con cápsulas, bollería y fruta gratuita). Mi enhorabuena a las propietarios. Cuando volvamos a Donosti será siempre a este hotel tan acogedor.

Cons:

Nada, no podemos ponerle pegas.

2025-12-30 via Nuitee
R
Rafa family_with_children es
10
Pros:

La habitación tenía un buen tamaño para una pareja y una cuna. La cama era muy grande y nos vino genial para meter el reductor del bebé y dormir muy bien.
El trato de los empleados excelente.

Cons:

La única pega es que no tienen desayuno pero, te regalan de forma gratuita bollería, fruta y café que se agradece.

2025-12-29 via Nuitee
M
Michael solo_traveller us
10
2025-12-29 via Nuitee
J
José family_with_children es
9
2025-12-29 via Nuitee
Y
Yukie solo_traveller jp
7
まあまあ..でした。
Pros:

ロビーにコーヒーや果物など自由に食べられるサービスが有り良かったです。

Cons:

窓が小さく部屋が暗い。

2025-12-28 via Nuitee
K
Karina family_with_children fr
10
2025-12-23 via Nuitee
M
Matias couple au
10
2025-12-22 via Nuitee
H
Héctor couple es
9
2025-12-21 via Nuitee