Santa Grand Classic Kuala Lumpur, Chinatown

Hotels
8.2 (3046 reviews)
No 1 & 3 Lebuh Pudu Laluan Kasturi , Kuala Lumpur , my

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Limited breakfast options

Categories

Cleanliness
8.09
Generally clean, but some reviews noted issues with the drainage system.
Service
9.06
Staff were consistently described as friendly and helpful across multiple reviews.
Location
9.1
Excellent location near Central Market and attractions, with easy transport options.
Room Quality
7.55
Some rooms are considered small, which could feel cramped for couples.
Amenities
7.58
Amenities were functional but limited, as noted in breakfast and room space.
Value for Money
8.04
Good value for the price point, though some feel it's closer to a 3-star hotel.
Food and Beverage
7.59
Breakfast selection was basic, with limited vegetarian options.
Overall Experience
8.56
A generally positive experience highlighted by friendly service and a strategic location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:32

Property Description

Central Location in Kuala Lumpur
Located near Bank Negara Malaysia Museum and Art Gallery, guests can easily explore the city.

Comfortable Rooms and Amenities
Enjoy air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom.

Convenient Services and Dining Options
With a 24-hour front desk, concierge services, and an on-site restaurant, guests can unwind and dine with ease.

To book your stay at the Santa Grand Classic Kuala Lumpur, Chinatown and enjoy these amenities, visit our website or contact us directly.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3046 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
A
André • couple • ch
8
Ne pouvait pas être mieux placé
Pros:

l'emplacement géographique à côté du central market et de Petaling street est le gros point fort de cet hôtel. Avec sa petite piscine sur le toit et son petit déjeuner très correct.

Cons:

La chambre est un peu petite et ne dispose de pas beaucoup de rangements pour les habits mais ça reste ok !

2026-07-25 • via Nuitee
A
Andre • couple • nl
7
Leuk verblijf middenin China Town
Pros:

De locatie is perfect middenin China town gelegen. Bedden, douche en ontbijt zijn prima.
Fijn rooftop zwembad met mooi uitzicht.

Cons:

Kamer is erg klein met alleen een hoog raam. Lobby en ontbijtzaal zijn mooi maar de rest is behoorlijk gedateerd.
Maar twee ligbedden bij het zwembad.

2026-07-25 • via Nuitee
F
francisco javier • solo_traveller • es
9
Pros:

Ubicación y calidad/precio

Cons:

Todo correcto

2026-07-25 • via Nuitee
L
Linda • solo_traveller • za
10
Pros:

Fantastic hotel and staff. Good breakfast. Clean room and very comfortable bed. Location is perfect.

2026-07-25 • via Nuitee
B
Bohdan • family_with_children • cz
7
Pros:

The breakfast was the same every day and for a European the selection was very limited. The front desk staff were very accommodating and helpful. Unfortunately the housekeeping staff were very poor they cleaned the room only once during the entire week.

2026-07-25 • via Nuitee
Z
ZINEB • couple • ma
10
2026-07-25 • via Nuitee
M
Marie • solo_traveller • fr
10
Excellent rapport qualité-prix pour KL
Pros:

L'emplacement, la chambre, sdb, la piscine et le personnel.

Cons:

Pour le petit déjeuner, plutôt privilégier de le prendre avant 9h

2026-07-24 • via Nuitee
T
TINA • solo_traveller • si
1
One star hotel, for that price better other
Cons:

It is NOT 4* hotel, you can gwt better for that price around.
The pool was dirty with mold around it. The room had no windows and was so damp upon arrival that everything was wet and covered in water droplets. The sheets and the room smelled like cigarettes. On top of that, the receptionist and the doorman were unfriendly, even chasing us out and forbidding us from keeping our luggage in the lobby while we waited for our night flight.

2026-07-24 • via Nuitee
A
Alberto • solo_traveller • it
8
Pros:

Posizione super a Chinatown. Con una passeggiata veloce arrivi a Petaling street e altre punti di riferimento della zona. Se vi spostate verso altre mete con la compagnia han travel, raggiungete la stazione del bus in 5 minuti.
Colazione buona, sia dolce sia salata soprattutto e principalmente asiatica ma va bene.
Bagno e cabina doccia di buone dimensioni. Vengono messi a disposizione dental kit, asciugacapelli e cotton fioc.
Staff disponibile e possibilità di lasciare i bagagli dopo il check out.

Cons:

Camera un po' piccola, c'era un po' di polvere.
Dopo aver fatto colazione, esci dalla stanza che i vestiti sono impregnati di odori, ma ci si adatta.

2026-07-24 • via Nuitee
R
Robert • couple • gb
7
2026-07-23 • via Nuitee
S
Shuo Ting • couple • tw
8
2026-07-23 • via Nuitee
L
Layla • extended_group • au
7
2026-07-23 • via Nuitee
S
santos • extended_group • es
4
Le sobra una estrella y media
Pros:

La ubicación

Cons:

Que el aire acondicionado no hiciera ruido, que el secador funcionara, que la ducha no estuviera estropeada

2026-07-23 • via Nuitee
K
Kenneth • family_with_children • dk
10
Best value for money ever 👍👍
Pros:

Best value for money ever 👍👍

2026-07-23 • via Nuitee
F
Freya • solo_traveller • be
10
Very good hotel!!
Pros:

Perfect location close to metro and train station. Next to central market good for shopping and finding good food. Very friendly staff at the door and the front desk. Clean room and nice shower. Nice pool and place to sunbathe.

2026-07-23 • via Nuitee
L
Lynette • couple • au
10
Throughly enjoyed our 3 night stay, great location and view, staff and breakfast excellent.
Pros:

Fantastic location near the train station and central market. Staff lovely and very helpful. Breakfast was excellent. Great view from our triple room. Would definitely recommend this hotel.

2026-07-22 • via Nuitee
J
Junichi • couple • jp
6
2026-07-22 • via Nuitee
F
Francesca • couple • it
8
Alloggio approvato
Pros:

La struttura si trova di fronte all’entrata di Central market quindi in una posizione strategica.
Colazione ricca

Cons:

La stanza era un po piccola

2026-07-22 • via Nuitee
D
Dominique • extended_group • nl
9
Heerlijke uitvalsplek om Kuala Lumpur te verkennen.
Pros:

De locatie is echt top. Heel veel leuke restaurantjes in de buurt en Central Market waar je leuk kunt shoppen als je dat wilt. Kamer is netjes en schoon en het personeel is heel behulpzaam.

Cons:

Zwembad vond ik niet de moeite waard.

2026-07-20 • via Nuitee
K
Karen • solo_traveller • gb
7
2026-07-20 • via Nuitee