Meta Hotel

Hotels
7.8 (316 reviews)
383d Jalan Ampang , Kuala Lumpur , my

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient for late check-ins
Close to good food options
Cons:
Cleanliness issues
Room comfort and noise
Damaged amenities

Categories

Cleanliness
5.94
Multiple complaints regarding cockroaches and dirty walls.
Service
8.91
Staff was friendly and accommodating to late check-ins.
Location
8.95
Location is good for food and close to project places.
Room Quality
6.4
Issues with room comfort, such as a soft mattress and high noise levels.
Amenities
7.93
Basic amenities provided, but improvement needed for TV and WiFi.
Value for Money
8.39
Value reflects the condition of the hotel, may vary based on expectations.
Food and Beverage
7.94
On-site Chinese food restaurant available, but no convenience store nearby.
Overall Experience
7.91
Overall experience was below expectations, with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:41

Property Description

Convenient Location
Modern Amenities
Complimentary Services

Experience comfort and convenience at Meta Hotel, located just a stone's throw away from popular attractions in Kuala Lumpur. Enjoy a relaxing stay in our rooms equipped with essential amenities. Take advantage of our shared kitchen and room service during your visit. Plus, benefit from complimentary services such as free WiFi and a paid airport shuttle. Book now for an unforgettable stay at Meta Hotel.

Important information:

Currently our hotel is open for soft launching which some of the facilities are not completed yet, and thus we are offering special promotion price to encourage guest to book and experience our newly renovated META HOTEL and feedback to us for any improvement.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 316 reviews
Cleanliness: 5.94
Service: 8.91
Location: 8.95
Room Quality: 6.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 7.91
I
Ijjat • extended_group • gb
6
Pros:

easy check in, the staff was helpful

Cons:

the toilet was a bit/ found baby roaches.

2026-02-28 • via Nuitee
H
hussam Addeen • solo_traveller • my
6
2026-01-21 • via Nuitee
A
asriq • solo_traveller • my
5
2026-01-19 • via Nuitee
M
Muhammad • solo_traveller • pk
8
Good
Cons:

Tv and wifi service more improvement required

2026-01-19 • via Nuitee
A
akram • couple • my
5
2026-01-16 • via Nuitee
L
Lee • solo_traveller • my
8
Pros:

Clean and modern interior. Most all compy and nice. Staff kind as well. Good hotel compare price.

2026-01-09 • via Nuitee
J
Jovenlee • extended_group • my
4
2026-01-08 • via Nuitee
R
Redzuan • couple • my
5
Pros:

Parking percuma..

Cons:

Hotel tidak ada lif

2026-01-06 • via Nuitee
T
Thomas Maradona • couple • my
1
I had a terrible experience and I had to check out the same day I checked in.
Cons:

The room has lot of cockroaches, the wall was very dirty and to crown it all. What you see on the pictures are not what you get. I asked the staff to change my room and he said they don’t have anymore room, while I was standing at the counter a guest came in and check in the room similar room I requested and they said they don’t have. The TV was damaged, the bed covers were dirty and turned.

2025-12-23 • via Nuitee
E
Ezul • couple • my
9
2025-12-21 • via Nuitee
M
Marina • solo_traveller • my
9
Cons:

Aircond leaking the whole night😅

2025-12-17 • via Nuitee
F
Fizi • couple • my
9
2025-11-22 • via Nuitee
A
Aisha • solo_traveller • my
10
2025-11-20 • via Nuitee
W
Wai Keat • couple • my
4
Pros:

The friendly staff & location only. Behind the hotel is a great place for food

Cons:

So noisy room & the matress is too soft! Had backache after wake up. 😭

2025-10-26 • via Nuitee
A
Alya • couple • my
8
2025-10-22 • via Nuitee
D
Davids • solo_traveller • gb
10
2025-10-05 • via Nuitee
D
Davids • solo_traveller • gb
10
2025-10-05 • via Nuitee
J
jamuna • family_with_children • my
3
2025-09-29 • via Nuitee
E
Empryan • extended_group • my
5
Pros:

It’s near to our project place

Cons:

Smelly, bed was bad not comfortable

2025-09-28 • via Nuitee
M
mohamad izwan • couple • my
6
2025-09-09 • via Nuitee