Radisson Blu Polar Hotel, Spitsbergen

Hotels
Radisson Blu
8.7 (628 reviews)
Main Road , Longyearbyen , no

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room quality concerns
High price for some amenities

Categories

Cleanliness
7.94
Mixed sentiments regarding cleanliness; some reviews noted issues.
Service
9.41
Consistently praised for friendly and professional staff.
Location
9.45
Great location noted by multiple reviews as a strong point.
Room Quality
7.9
Comments on basic room quality and some comfort issues.
Amenities
8.43
Adequate amenities, but some rooms need renovations.
Value for Money
8.39
Price highlighted; perceived as somewhat high for the quality.
Food and Beverage
8.94
Many positive mentions of breakfast and food quality.
Overall Experience
9.11
Overall favorable experiences with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:10

Property Description

Impressive Panoramic Fjord Views
Radisson Blu Polar Hotel offers the unique experience of enjoying impressive panoramic fjord views while dining, setting the perfect backdrop for a memorable meal or drink.

Arctic Specialities and International Cuisine
Indulge in a culinary journey at Restaurant Nansen, where Arctic specialities and international dishes are served with flair. For a more casual setting, Barentz Gastropub offers a variety of drinks and lighter meals. Don't miss the popular breakfast buffet to start your day right.

Exciting Activities and Adventures
Let the hotel staff help you arrange thrilling activities such as cruises, trekking, kayaking, dog sledding, and glacier excursions. Whether you're seeking adventure or relaxation, there's something for everyone at Radisson Blu Polar Hotel.

Experience the magic of the Arctic at Radisson Blu Polar Hotel - Book now for an unforgettable stay!

Important information:

Please note that the same credit card used for payment of prepaid reservations need to be presented upon check-in.

When booking more than 5 rooms, different policies and additional supplements may apply. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for NOK 195 per person per night when using an existing bed.
    People 12 years old and over stay for NOK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 628 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 9.11
S
Saud family_with_children sa
7
2026-02-14 via Nuitee
A
Andrea solo_traveller ch
8
2026-02-14 via Nuitee
N
Nolan couple us
10
The Perfect Hotel to stay at in Longyearbyen
Pros:

Loved everything about this property, located perfectly within the center of Longyearbyen. The staff were very kind and welcoming. Our rooms were fantastic, spacious, and had everything we needed for a comfy stay. The breakfast served every morning was delicious, best hotel breakfast I’ve had in a while. The nearby pub and restaurant attached to the hotel was also a great place!

Cons:

Honestly there’s nothing I can say that I didn’t like about this property. It was perfect.

2026-02-14 via Nuitee
A
arnold family_with_children cr
5
Pros:

Bien desayuno dentro de lo que cabe por ser un país nórdico

Cons:

La calefacción no funcionaba bien y era todo un tema

2026-02-12 via Nuitee
A
Alexandra solo_traveller pe
9
I would recommend and return for sure! Wonderful accommodation, best staff, and lovely views.
Pros:

I loved the views from my room. The hotel's location was very convenient: next to the airport shuttle stop, close to restaurants and shops, and one of the main stops for the tours.
The staff at the hotel were some of the best I’ve met. I forgot to ask for the name, but there was an amazing Brazilian lady at the front desk who wasn’t only super helpful and kind, but also cared about the details, such as setting up my start package and showing me how to use my shower.
Thanks for everything

Cons:

The bathroom had a bit of a bad smell.

2026-02-11 via Nuitee
V
Valerie couple us
8
Perfect location in Svalbard, convenient to all the things - restaurants, bars, activities, museum
Pros:

Great hospitality staff, especially the bartenders, breakfast staff and housekeeping. The breakfast was pretty good, and the location cannot be beat. From proximity to Mary-Ann's Vintergarden, the Svalbard Museum, the Husky Cafe and the main drag through town, this is the perfect location. Easy pick up for activities, and easy to walk through the town from here (bring your cleats). The bar had some of the best pizza I've ever had in Europe, and the Svalbard beers are all fantastic.

Cons:

You have to bring a water vessel with you because the water isn't safe to drink. We think they should supply each room with a carafe or something that you can fill when you're out in the lobby. We had a small refillable coffee container that we constantly had to run back and forth to fill.

2026-02-10 via Nuitee
J
Joanna family_with_children pl
10
2026-02-09 via Nuitee
A
Andrea solo_traveller at
9
Pros:

Zentrale Lage , tolles personal !

2026-01-31 via Nuitee
P
Prayag couple in
9
A nice stay on the northern edge of the world for 2 days with 24x7 darkness
Pros:

Staying at one of the northernmost full-service hotels in the world was a bucket-list experience! The rooms were surprisingly spacious and well-equipped with everything you need to stay cozy in the Arctic. I loved the location at the edge of town—it felt peaceful but still very accessible. A major highlight was visiting the northernmost pub in the world right downstairs, and the breakfast spread each morning was fantastic. A perfect base for a Svalbard adventure!

Cons:

We stayed in the Junior Suite- be aware that these suites are located in an adjacent building. This made it quite difficult to manage luggage. The biggest issue for us was the drinking water. We were told that this meant we had to walk all the way back to the main building just to refill water. For a suite at this price point, having drinking water available in the room (or the building) should be a standard.

2026-01-31 via Nuitee
J
Justin solo_traveller au
10
The staff are absolutely wonderful
Pros:

Apart from the location and the terrific pub onsite, what sets this place apart is the incredible staff who all go the extra mile.

Cons:

It was pricey, but hey, it’s a remote place.

2026-01-31 via Nuitee
M
Marek couple nl
10
Było pięknie
2026-01-30 via Nuitee
J
Janne couple dk
9
2026-01-29 via Nuitee
V
Victoria couple il
10
2026-01-29 via Nuitee
A
Andrea Valeria couple it
10
Soggiorno super
Pros:

Tutto! É stato un soggiorno bellissimo! Posizione perfetta, struttura pulita e personale sempre a disposizione. Colazione perfetta! C’era un angolo gluten free con addirittura il tosta pane dedicato!

2026-01-27 via Nuitee
A
Aboli family_with_children au
10
Enjoyed this stay.
Pros:

Everything. Cleanliness, location, staff, restaurant.

Cons:

If a drinking water station can be organised in the second building that would be great!

2026-01-26 via Nuitee
A
AnaPejakovic couple hr
9
2026-01-26 via Nuitee
M
Mirjana solo_traveller us
10
2026-01-25 via Nuitee
H
hayrani cem couple tr
7
2026-01-24 via Nuitee
B
BOGUMIŁA family_with_children gb
8
2026-01-23 via Nuitee
R
Ruth couple us
8
Great Staff
Pros:

We loved the location and the staff is amazing.
I had done my research prior to arriving. The hotel sent me an email regarding upgrading to a suite for $20.00. Luckily I always read most of the reviews on Booking.com. I had read the suites were annexed across from the hotel and there was no elevator. Most everyone agreed it was better to stay at the hotel. The food was very good in the restaurant and pub.

Cons:

It's my theory that when you book through a third party at this hotel you get one of the older rooms. I never thought to mention when checking in that we hold premium status with Radisson. Our room was not great, it was very old and worn. Our TV didn't work the entire visit. We were told that there was a problem hotel wide and that it was difficult to fix. Since we spent Christmas there, I think there was less staff and a very light maintenance crew. In the evening the smell of sewage gas was quite strong in our room. Possibility since we were one floor below the reception. Seems the rooms above us had been renovated. We were there 5 days which in my experience generally gets you a nicer room. The bed was OK, however the pillows were flat. The food was expensive, which is understandable since everything needs to be shipped in. Since the one bus to the airport follows the flight schedule we asked for a late checkout. It would have cost $29.00, but since I was a premium Radisson member the fee was waived. That's when I realized I should have mentioned I was a member when we arrived. They should have asked at arrival, but I blame myself for mentioning it.

2026-01-23 via Nuitee