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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Ironing service
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Massage services
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Packed lunches
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Currency exchange
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Karaoke
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Evening entertainment
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Free bus station shuttle
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Health or beauty spa nearby
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation: The Shady Rest Hotel in Port Moresby offers elegant rooms with modern amenities, including air conditioning and flat-screen TVs. Some units even boast cozy seating areas for added comfort.
Convenient Facilities: Guests can unwind at the on-site bar or enjoy a fresh cup of tea thanks to the in-room kettle. The private bathrooms ensure privacy and convenience during your stay.
Additional Services: For added convenience, the hotel features a hairdresser, allowing guests to look their best without having to leave the property.
Ready to experience comfort and convenience at The Shady Rest Hotel? Book your stay now!
Free transfers are available to and from Jacksons International Airport. Please inform The Shady Rest Hotel in advance if you want to use this service, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for PGK 100 per person per night when using an available cot.
Children up to and including 11 years old stay for PGK 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
I like the food at the restaurant
Wifi wasn't working properly. Internet played up a bit
There's no complementary breakfast
The location
The staff was very friendly and helpful
The smell in the room and the corridor was moldy
The bed was comfortable
Accessing the room doors
Ruime kmer, stille airco
Toch nog 3 blokken (10 min) van eerste fatsoenlijke winkels en bars
The room plus the pizza place. The pizza was amazing and service was excellent.
Front Office Manager Shanawaz Shaikh was exceptional. He went out of his way to make my stay comfortable after all the inconveniences I experienced. He gave me a complimentary fruit basket and often approached me to ensure my comfort and convenience.
I recommend other staff to be trained up to Shanawaz's level for effective and efficient customer service delivery, have a sense of urgency.
On arrival at the airport at 8pm Thursday, I waited 45mins before I got picked up.
Friday morning I was rudely awakened at 7am by a housekeeping staff who demanded I check out immediately.
Upon my enquiries with the front desk, the housekeeping staff obviously got the wrong room. My plans for a sleep in were ruined given it was a long flight the day before.
There was also a leak from the room upstairs, directly onto my bed. I was offered another room on Saturday afternoon, but I declined, as I had a 4am Sunday flight. I couldn't be bothered packing and moving rooms.
The Front Office Manager Mr. Shanawaz Shaikh, went out of his way to make up for the poor customer service experiences I had.
The hospitality - the staff were all kind, very attentive and friendly. The Manager Shanawaz was always helpful ensuring that my stay was comfortable and checking in whenever we would see him around.
I was upgraded to an Executive room which was just right for a one person stay, probably if my other guest arrived it would’ve been a bit squishy but overall it was a nice stay. The room was cleaned efficiently everyday and the housekeeping service was excellent!
I got complimentary breakfast every morning and it was a full breakfast (usually 35kina) which included bacon, eggs, hash browns, sausages, toast, baked beans and coffee. The restaurant workers were all lovely and always greeted us.
Also tried out Mr Mikes Pizza (had it almost every night until there was an issue with the eftpos) the pizzas were delicious!
They also have a salon/barber on site as well as a cafe called Bakeology which is easily now one of my favourite coffee joints!
It’s a gated area and has security so I felt very safe during my stay. It is also about 18-20min drive from Jackson International Airport
By far a wonderful stay! I would definitely recommend it and would love to stay again next time I am visiting
The location and the environment was just perfect
Peaceful
Didn't stay to experience so cannot comment
The staff must notify customers right away if basic things like water is not available. I had already paid, got to the room only to find out there was no water. Then staff advised the city was without water hence they were also affected. I should have been told upfront.
Não aprecio o sistema usado para o pequeno almoço, mas compreendo a razão. Prefiro um pequeno almoço tipo buffet. gostei que os quartos estivessem providos de uma mini kitchnet, apesar de não a ter utilizado. A limpeza do quarto era a adequada. O wc possuía apenas sabonete para as mãos, não existia shampôo o/ou gel de banho. O cartão magnético de acesso ao corredor dos quartos (por segurança) e, por sua vez ao quarto, teve que ser várias vezes reajustado por falhas sucessivas. Utilizei e agradou-me o serviço e os pratos que comi no restaurante do Hotel.
A opinião com que que se fica da cidade de Port Moresby acaba por afectar negativamente o Hotel. A segurança geral que não aconselha a saída do Hotel, especialmente a partir de certas horas acrescida da inexistência de uma rede de transportes confiável que ultrapasse a localização do Hotel relativamente a alguns locais de interesse influencia a impressão geral.
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