CAROUSEL HOTEL

Hotels
8.5 (73 reviews)
Sakanela Street , Tbilisi City , ge

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable
Supportive staff
Cons:
Poor cleanliness
Unsatisfactory breakfast
Limited amenities

Categories

Cleanliness
7.19
Dirty rooms and unclean bedding mentioned in reviews.
Service
9.99
Receptionist was supportive and helpful, standard quality service.
Location
10
Convenient location mentioned positively in some reviews.
Room Quality
8.15
Issues with mattress and room comfort noted in reviews.
Amenities
9.68
Basic amenities available, but limited offerings.
Value for Money
7.14
High costs for low quality and disappointing experiences.
Food and Beverage
6.69
Breakfast described as poor and unsatisfactory.
Overall Experience
9.18
Mixed experiences with several negatives overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:36

Property Description

Luxurious Accommodations
CAROUSEL HOTEL in the heart of Tbilisi City offers 4-star accommodations with modern amenities including air conditioning, flat-screen TVs, and city view balconies. Each room is designed for comfort and style, providing guests with a relaxing stay in the bustling city.

Dining and Entertainment
Indulge in a culinary journey at the hotel's restaurant and bar, serving delectable dishes and refreshing beverages. Whether you're craving a gourmet meal or a casual drink, our dining options cater to every palate. The terrace also offers a perfect spot to unwind and enjoy the vibrant city atmosphere.

Convenient Location
Situated near popular attractions such as Tbilisi Opera and Ballet Theatre, CAROUSEL HOTEL provides easy access to the city's must-see destinations. With free WiFi, room service, and a 24-hour front desk, guests can experience convenience and luxury during their stay.

Experience the perfect blend of comfort and sophistication at CAROUSEL HOTEL. Book your stay now for an unforgettable Tbilisi experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 73 reviews
Cleanliness: 7.19
Service: 9.99
Location: 10
Room Quality: 8.15
Amenities: 9.68
Value for Money: 7.14
Food and Beverage: 6.69
Overall Experience: 9.18
S
Seferov couple az
10
2026-01-28 via Nuitee
G
Gulchohra couple az
1
2026-01-04 via Nuitee
A
Ani couple am
5
2026-01-03 via Nuitee
A
Anwar Zubidat family_with_children il
9
Pros:

Location

2026-01-02 via Nuitee
M
Majd solo_traveller ae
1
Pros:

The location only

Cons:

The operator, not clean the breakfast was really bad no any options, the food was cold, the room was not clean, my room doesn’t have drinkable water I have to buy

2026-01-02 via Nuitee
A
ahmad_87 family_with_children kw
10
Pros:

الفندق جميل جدا ويوجد شطاف وقريب من شارع العرب
وكان نوظف الاستقبل جيد للغاية

Cons:

لا يوجد

2025-12-15 via Nuitee
V
Vadim family_with_children ae
3
Needs renovation
Pros:

Friendly and helpful staff

Cons:

The hotel is worn out and needs renovation.
My room smelled like a public toilet.

2025-12-11 via Nuitee
D
Dato couple ge
10
2025-11-26 via Nuitee
V
Vira solo_traveller gb
1
Ужасно. Мошенники которые обманывают гостей, списывают средства и позиционируют себя как хороший отель. Сервиса никакого
Pros:

Ничего, отвратительный завтрак, сотрудники мошенники, просят вас отменить бронь и заплатить наличкой, а после вашего отъезда спишут с вашей карты деньги за то что вы не заселились. Прокуренные номера, постельное белье не меняют, даже бутылку воды не добавили за 5 дней

Cons:

Завтрак отвратительный, сотрудники мошенники, просят вас отменить бронирование и заплатить наличкой, после вашего отъезда спишут с вашей карты деньги, за то что вы не заселились, хотя вам придет уведомление что отмена бесплатная. Прокуренные номера, постельное белье не меняют, полотенца поменяли один раз за 5 дней, воду не добавили ни разу.

2025-11-09 via Nuitee
M
Mariam extended_group am
3
2025-11-08 via Nuitee
K
Kunzira family_with_children kz
10
Pros:

Чисто, комфортно

Cons:

Все норм

2025-11-06 via Nuitee
Евгений couple ru
9
2025-11-04 via Nuitee
A
ABDULLAH couple sa
10
2025-11-02 via Nuitee
D
Dmitry family_with_children fi
1
Cons:

Was very cold in start or November. No options or heating was provided

2025-11-02 via Nuitee
A
Anhelina solo_traveller by
10
2025-10-28 via Nuitee
A
Abravan couple be
7
2025-10-28 via Nuitee
S
Stephen extended_group nl
9
Fantastic
Pros:

Great location, fantastic breakfast, very friendly and helpful staff.

Cons:

Especially because it’s Georgia a bar would be nice

2025-10-22 via Nuitee
S
Saniya extended_group kz
9
2025-10-16 via Nuitee
C
Chaudhary solo_traveller ae
4
Overall, my stay was disappointing and not worth the 4-night cost of 670 AED. The hotel had no proper view, road noice i
Pros:

Receptionist was supportive person. Hot and cold water was available in washrooms. Luggage cabins were ok. Room temperature was ok.

Cons:

If you asked me i will give a very honest feedback. Before going to Georgia, i was checking feedback for every hotel. Most of the comments were deleted. So now i came to know if you put the realistic feedback they will delete your review.
No proper view — large trees completely block the front. From the balcony, only about 15% on the left side shows a bridge and a building.
Mattress was dirty at the corner (noticed when the white cover slipped off even i didn’t check full because it was already paid and i was not in the mode of taking risk to discuss with them).
Very limited breakfast space on the 1st floor near the reception. Only four small tables by the window; one kept “reserved” by an old manager without using it. I had to share a table with another guest.
The next morning, the same manager’s friend was eating directly from the buffet with his hands — very unhygienic and disappointing.
TV in the room worked one day, then stopped again. It remained unfixed for the next three days despite complaints.
Receptionist was polite and supportive.

2025-10-16 via Nuitee
N
natali family_with_children il
2
סביר מינוס
Pros:

הצוות היה בסדר גמור
אוכל סבבה

Cons:

ניקיון ועוד

2025-10-14 via Nuitee