Jardin Vera

We chose this hotel based on the reviews, but we are extremely disappointed with our experience. Unfortunately, the hotel was nothing like it was described in the reviews.

First of all, there were stains on the bed covers. When we asked for them to be changed, we were told that the stains could not be removed and that the covers were clean. This response was completely unacceptable to us.

The rooms also seem to be converted rooms in a house, with almost no soundproofing. You can literally hear someone in the next room getting out of bed. This made our stay very uncomfortable and prevented us from having the privacy we expected.

On top of that, we found two insects in our room, which raised serious concerns about the cleanliness of the accommodation. I will attach photos to this review to show the condition of the room.

We paid an average price expecting a clean, comfortable hotel, but the conditions we encountered were nowhere near what we expected for the money we paid. It is extremely disappointing to have such an experience after trusting the reviews.

There is a huge difference between what is presented in the reviews and the reality of this place. I strongly recommend that anyone considering booking this accommodation read this review carefully and take these issues into account before making a reservation.

There was no running water during our entire stay (you can imagine the toilet situation). When we approached the owner, we were yelled at and told it was not her responsibility, she called us crazy and refused to find a solution or offer a refund. Very bad customer experience overall.

Плесень в ванной, грубое обращение хозяйки.

Большие тараканы в ванной

They don’t have housekeeping and they didn’t have microwave which they mention they have

Unfortunately, our experience at check-out was disappointing because of the middle-aged housekeeper who was responsible for cleaning the rooms and handling departures. She came across as unfriendly, constantly complaining, and gave us the feeling that she wanted guests to leave as quickly as possible rather than making them feel welcome.

Due to a change in our travel plans, we extended our stay by one night, which required us to move to another room. To make things easier, we even vacated our original room an hour earlier than requested the day before. However, on our final day we were only about 15 minutes late checking out, and the housekeeper turned it into a serious argument. She stood in the hallway commenting every time we carried another suitcase out, making us feel rushed and, honestly, unwelcome. It was an unpleasant way to end what had otherwise been a very enjoyable stay.

Все было прекрасно, приеду еще

В квартире полно тараканов! В туалете постоянно обитают маленькие, а по самой комнате бегают огромные, жирные тараканищи. Я таких больших не видел никогда в жизни! Одного убил, второго не догнал. Помимо этого, ремонт очень-очень старый, а в душевой — плесень. Мы вынужденно сняли эту квартиру всего на несколько часов, так как нам нужно было просто где-то пересидеть и дождаться своего рейса. К счастью, мы провели в ней очень мало времени. Находиться и жить там дольше в принципе было бы невозможно. Квартира абсолютно не стоит своих денег. Хозяину нужно срочно провести дезинфекцию и полностью решить эту проблему, прежде чем пускать туда людей!