Lock Chambers, Caledonian Canal Centre

Hotels
8.8 (1382 reviews)
Canal Side , Fort Augustus , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited interaction with staff

Categories

Cleanliness
7.94
Multiple guests reported issues with cleanliness at check-in, including unmade beds and leftover items from previous guests.
Service
9.41
Despite issues with cleanliness, staff were generally friendly and helpful, especially during check-in.
Location
9.45
Guests highlighted the excellent location near the canal and local attractions, making it a central choice.
Room Quality
8.4
Rooms were described as modern and comfortable although some had concerns about cleanliness and bed comfort.
Amenities
8.43
Guests noted the availability of good facilities like a cafe below and adequate room amenities.
Value for Money
8.89
Guests felt they received decent value for the price, particularly with the location and room quality.
Food and Beverage
8.44
Breakfast options near the hotel were highlighted, but some mentioned high prices at the cafe.
Overall Experience
9.41
Many guests enjoyed their stays, with positive sentiments about the charm and convenience of the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:08

Property Description

Charming Canal-Side Retreat

Scenic Views and Modern Comforts: Enjoy picturesque views and modern amenities in our rooms, each equipped with a flat-screen TV, free WiFi, and some with a balcony to soak in the surroundings.

Convenient Location: Situated just 26 km from the historic Urquhart Castle, our non-smoking property offers easy access to explore the area's attractions.

Traveler-Friendly Services: With a private bathroom, hairdryer, and fridge in each unit, we ensure your stay is comfortable and convenient.

Book now to experience a delightful stay at Lock Chambers, Caledonian Canal Centre.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1382 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.41
L
Leilei family_with_children us
8
Pros:

Great location!

2026-06-30 via Nuitee
E
Eimear solo_traveller ie
9
Pros:

Great location and very clean and comfortable. Very clear instructions for lock box. Would recommend to anyone looking to stay in the area.

2026-06-29 via Nuitee
N
Nigel solo_traveller us
10
This property is very well situated on the dockside at the entry point to lockness. Even though the area is busy the roo
Pros:

Easy quick access , location superb

2026-06-28 via Nuitee
K
Ksenia solo_traveller us
10
Pros:

Amazing location!!! Beautiful accommodations. Loved having a patio with the canal views!

Cons:

Everything was superb. Bathroom could use some hooks

2026-06-28 via Nuitee
E
Emma` couple gb
10
Super location and modern well equipped room.
Pros:

Lovely room and bathroom, lots of tea coffee, biscuits etc. balcony was great to sit on and location perfect with cafe below.

2026-06-27 via Nuitee
D
David solo_traveller gb
10
Great central hotel
Pros:

The location very central

Cons:

The noise people slamming doors

2026-06-25 via Nuitee
C
Chiara solo_traveller it
10
Bella esperienza
Pros:

La stanza era pulita, accogliente e in un' ottima posizione

Cons:

Tutto ok

2026-06-25 via Nuitee
M
May couple gb
10
Outstanding stay in brilliant location
Pros:

Absolutely loved this property. Sparkling clean. Fabulous view and location right on the canal. Great breakfast place downstairs. Calum the manager was so friendly.

Cons:

Absolutely nothing. It was all fabulous.

2026-06-25 via Nuitee
R
Richard couple us
3
Over priced and tiny room no view
Pros:

Near canal

Cons:

A10x10 sq ft room with the view of a leaf filled gutter and stairs to carry up luggage. Over priced significantly not a good value

2026-06-25 via Nuitee
L
Luca solo_traveller it
10
Pros:

Le finestre che davano sul fiume e sulle chiuse davvero un bello spettacolo.

2026-06-24 via Nuitee
I
Iván solo_traveller es
10
2026-06-23 via Nuitee
D
Dolores extended_group es
10
Alojamiento ideal en Fort Augustus.
Pros:

Las instalaciones son nuevas. Está muy bien situado justo delante del canal y a orillas del lago Ness. El pueblo es pequeño pero tiene pubs y restaurantes. Reservamos una habitación para 4 adultos y eran dos literas. Era espaciosa y con un gran baño completo. Tenían tes y cafés de cortesia. Adjunto fotos de las vistas desde la habitación.

Cons:

Nada, todo fue perfecto

2026-06-21 via Nuitee
T
Timothy family_with_children us
8
Great location to explore Loch Ness and the Caledonian Canal.
Pros:

Quiet comfortable location right by the canal. Easy access with helpful communication.

Cons:

Nothing

2026-06-20 via Nuitee
J
Joanna solo_traveller gb
10
Pros:

Excellent location. Easy to get into accomodation. Very clran and comfortable. Great shower

Cons:

Nothing

2026-06-20 via Nuitee
A
Amaia family_with_children es
9
2026-06-20 via Nuitee
S
Sonia G G solo_traveller es
9
Pros:

Habitación muy bonita y con vistas al canal. Se agradece el detalle que te dejan para tomarte un té por la mañana.

2026-06-17 via Nuitee
W
Wendy couple gb
10
Perfect, definitely will be returning
Pros:

This room was easy to check in just with the key code fabulous located right in the centre and within walking distance of Loch Ness

Cons:

Nothing really very central very clean and tidy modern even had a fridge

2026-06-16 via Nuitee
G
Graeme extended_group gb
9
Cycling the Caledonian Way
Pros:

Amazing central location right on the lock side. Spotlessly clean . Good value when sharing a family room

Cons:

Having to carry the bikes up x2 flights of stairs . Surely there are other places that could be used ?

2026-06-14 via Nuitee
A
Aigars extended_group lv
9
Pros:

Laba naktsmītne ciemata pašā centrā. Bija speciāla telpa velosipēdu novietošanai. Tīri, kārtīgi un ērti. Laba izvēle.

Cons:

Viss bija lieliski.

2026-06-14 via Nuitee
B
Barbara Raffaelli solo_traveller it
10
2026-06-12 via Nuitee