Lock Chambers, Caledonian Canal Centre

Hotels
8.8 (1280 reviews)
Canal Side , Fort Augustus , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Pet basket
Fire extinguishers
Key access
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited interaction with staff

Categories

Cleanliness
7.94
Multiple guests reported issues with cleanliness at check-in, including unmade beds and leftover items from previous guests.
Service
9.41
Despite issues with cleanliness, staff were generally friendly and helpful, especially during check-in.
Location
9.45
Guests highlighted the excellent location near the canal and local attractions, making it a central choice.
Room Quality
8.4
Rooms were described as modern and comfortable although some had concerns about cleanliness and bed comfort.
Amenities
8.43
Guests noted the availability of good facilities like a cafe below and adequate room amenities.
Value for Money
8.89
Guests felt they received decent value for the price, particularly with the location and room quality.
Food and Beverage
8.44
Breakfast options near the hotel were highlighted, but some mentioned high prices at the cafe.
Overall Experience
9.41
Many guests enjoyed their stays, with positive sentiments about the charm and convenience of the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:08

Property Description

Charming Canal-Side Retreat

Scenic Views and Modern Comforts: Enjoy picturesque views and modern amenities in our rooms, each equipped with a flat-screen TV, free WiFi, and some with a balcony to soak in the surroundings.

Convenient Location: Situated just 26 km from the historic Urquhart Castle, our non-smoking property offers easy access to explore the area's attractions.

Traveler-Friendly Services: With a private bathroom, hairdryer, and fridge in each unit, we ensure your stay is comfortable and convenient.

Book now to experience a delightful stay at Lock Chambers, Caledonian Canal Centre.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1280 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.41
S
Shirley • couple • gb
10
2026-03-15 • via Nuitee
C
Carlye • extended_group • us
9
Had an amazing stay would recommend this hotel.
Pros:

Best possible location! You are right in the heart of downtown with convenient parking.

Cons:

The beds were very firm.

2026-03-12 • via Nuitee
M
Melanie • couple • gb
9
2026-03-05 • via Nuitee
W
Will • extended_group • gb
10
2026-01-28 • via Nuitee
J
Jermaine • couple • us
10
2026-01-20 • via Nuitee
M
Marta • extended_group • es
8
Hotel molt correcte i cèntric
Pros:

Habitacions amplies, netes i llits molt còmodes.

Cons:

Les escales d’accés a les habitacions.

2026-01-19 • via Nuitee
S
Santiago • family_with_children • es
9
2026-01-19 • via Nuitee
J
Jenniina • extended_group • fi
9
Pros:

Loistava sijainti, rauhallinen ja viihtyisä huone. Hanoista tuli lämmintä vettä ilman kikkailua, mikä ei välttämättä ole itsestäänselvyys. Huoneessa kiva valikoima teepusseja.

2026-01-19 • via Nuitee
M
Müller • couple • ch
9
Hotelzimmer super, aber alles etwas einsam, muss man wissen/wollen. Gut als Zwischenstation.
Pros:

Schönes, grosses und sauberes Zimmer, zentrale Lage. Im Dorf hat es aber fast nichts, ca. 3 kleine Shops und 2 Pubs. Im einem assen wir abends, war gut.

Cons:

Hoteleingang schwierig zu finden und es läuft alles via per E-Mail gesandte Codes ab (für Haupttüre und Zimmerkartenerhalt im Kästchen neben Zimmertüre, da hatten wir Mühe es aufzukriegen). Personal im dazugehörigen Shop half uns mit allem, danke!
Frühstück im Café nebenan möglich, aber erst ab 9 Uhr. Fanden dann ein anderes und einziges Lokal, wo es noch Frühsück gab, aber 8 Uhr.

2026-01-19 • via Nuitee
R
Robin • couple • us
7
Pros:

Rooms were very clean and comfortable. Situated in a good location. However no staff or other amenities at the facility. It was very suitable for our one night stay.

2026-01-19 • via Nuitee
Y
YIRUO • couple • cn
7
Pros:

整个英国旅程这家酒店给我提供了最详细的信息。我们舍弃了威廉堡，就是因为fort augustus离天空岛自驾近30-40分钟。酒店就在尼斯湖旁边，地理位置非常好，停车也很方便。

Cons:

希望楼下的礼品店能开得稍微晚些。

2026-01-19 • via Nuitee
F
Francesca • extended_group • it
10
Pros:

Everything

Cons:

Nothing

2026-01-12 • via Nuitee
S
SK PM • solo_traveller • id
10
2026-01-11 • via Nuitee
K
Kate J Harper • couple • au
10
Pros:

Hamish makes this property a 10/10!
His character, sense of humour, always up for a chat made this place feel so warm & welcoming!
Thank you Hamish for all laughs & chats!
The room was super comfy, clean & spacious.
Location is perfect, with places to eat & Loch cruise a short walk away.
Easy instructions on how to enter & the room was very warm with a very comfy bed.
Exactly the country style, quiet getaway I was looking for.

2026-01-10 • via Nuitee
C
CRISTINA • family_with_children • ph
9
very nice room and comfortable
2026-01-08 • via Nuitee
L
Linda • extended_group • au
8
Pros:

Fabulous location right on the lock gates. Great sized family room and large bathroom. Thoughtful touches such as mat to put wet/muddy boots on

2026-01-08 • via Nuitee
E
Emma • family_with_children • au
9
Great accomodation right in the heart of town.
Pros:

Clean and comfortable. Right in the middle of the , easy check in.

Cons:

Nothing.

2026-01-06 • via Nuitee
A
Alejandro • family_with_children • es
7
Pros:

Habitación grande y amplia

2026-01-05 • via Nuitee
E
edith • extended_group • fr
10
Pros:

Parfait ! Au delà de nos attentes !

Cons:

Rien

2026-01-04 • via Nuitee
S
Scheepstra • couple • nl
7
2026-01-04 • via Nuitee