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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Tour desk
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Massage services
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Solarium
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Mobile app for room service
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Hotel Claro de Luna offers a range of accommodations, from rooms with spa baths to cozy seating areas. Each unit is designed for comfort and relaxation, ensuring a memorable stay for every guest.
Convenient Amenities
Enjoy complimentary WiFi throughout the property and make use of the helpful concierge service available to assist with any needs or inquiries. Additionally, take advantage of the free private parking and savor a delicious breakfast at the on-site restaurant.
Ideal Location
Located just 3.6 km from the renowned Monteverde Cloud Forest Biological Reserve, Hotel Claro de Luna provides easy access to nature and adventure. With the Juan Santamaría International Airport a convenient 77 km away, your journey to this picturesque retreat begins seamlessly.
Experience luxury, convenience, and natural beauty at Hotel Claro de Luna. Book now for an unforgettable stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property is accessible by an unpaved road, which might not be suitable for some vehicles.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 17 years old stay for US$12 per person per night when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Staff were great
No fan or AC
Tolle Unterkunft,schöner Garten und sehr freundliches Personal
Bien ubicado y la habitación era espaciosa. El entorno estaba muy bien.
Las ventanas no tienen mosquiteras y la puerta de entrada tiene 1 dedo de hueco hasta el suelo, unido a que está metido en medio de jardines, le da rienda suelta a que cualquier bicho entre a tu habitación. Al volver al alojamiento nos encontramos un escorpión vivo en el suelo de la habitación y aunque avisen con un cartel de que pueden aparecer este tipo de insectos, creo que por 100€ la noche no es pertinente tener esa inseguridad y ni siquiera poder dejar abierta la maleta por miedo a llevarte alguno ahí.
The location is lovely and very convenient, with easy access to all amenities. The staff is simply wonderful, warm, attentive, and genuinely caring. I forgot to mention that one of my daughters is lactose intolerant, and at breakfast they immediately offered to prepare fresh pancakes just for her, which meant a lot to us. The area feels very safe and almost like a hidden secret garden…peaceful and beautifully maintained. Maria was especially helpful, taking the time to explain all the tours and options so clearly. A truly memorable stay
The only minor downside we experienced was the presence of some insects (like cockroaches coming in under the door), but this is very much part of the natural environment here and not something the property can fully control. What really stood out is how well the hotel handled it, they provide insect spray and all the necessary items, and this solved the issue immediately. The cleaning staff is also wonderful, keeping everything spotless and comfortable. Honestly, we have very little negative to say, overall it was a fantastic stay
Nos anularon una reserva unas horas antes de llegarar a Monteverde aun no se porque y tuvimos que coger este hotel de urgencia, decir que fue toda una sorpresa, las habitaciones son gigantes, comodas y limpias, precio mas que aceptable
Creo que hay espacio suficiente para poner algo mas de parking en la zona de habitaciones y evitar subir un trocito andando y con peso y creo que no le vendria mas un aire acondicionado, aunque es cierto que en la epoca que fuimos no lo necesitamos, no se en otra epoca mas calurosa
Ampiezza e pulizia della stanza e della struttura in generale. Il giardino , la varietà e la qualità della colazione.
Nulla
Le cadre de l hôtel, le petit-déjeuner, le jardin, personnel agréable
Restaurants und Supermarkt zu Fuß erreichbar und trotzdem mitten in der Natur. Sehr hilfsbereite Dame am Empfang.
Wunderschöne Gartenanlage, geräumiges Zimmer mit Charme, riesige Dusche, tolles Morgen essen in schönem Ambiente, alles wunderbar, wir wären gern länger geblieben.
Die Managerin war super sympathisch und herzlich, hat uns beim Buchen von Ausflügen
geholfen und ist uns sogar extra holen gekommen, damit wir das Faultier im Baum sehen können.
Las fotos no le hacen justicia al hotel.
El entorno del hotel es una maravilla, las habitaciones muy bonitas y grandes, el personal muy agradable y atento.
Hotel surrounded by amazing nature. The garden is very beautiful. Great location, walking distance from Santa Elena and close distance by car to Monteverde parks and other places of interested. Lovely people welcoming both at reception and at breakfast. Rooms are spacious and very comfortable.
Beautiful landscaping. It was wonderful to see the birds and animals like a sloth and agouti roaming the grounds.
Super emplacement, lit très confortable, cadre très joli.
Im Garten des Hotels weit mehr Tiere gesehen als bei der geführten Wanderung im außergewöhnlich vielfältigen Nebelwald. Zimmer groß und rustikal. Lage und Garten echt top.
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