Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Cleanliness issues
High pricing

Categories

Cleanliness
8.21
Cleanliness issues reported due to sewer smell in the room and algae at the beach.
Service
9.67
Friendly staff mentioned, though service could be slow during peak times.
Location
10
Excellent location by the beach, away from crowds.
Room Quality
8.66
Room quality received mixed reviews with mention of good maintenance but issues reported.
Amenities
9.19
Good amenities, with beach towels provided and cleaning services.
Value for Money
8.15
Considered pricey for the overall experience, contributions of breakfast and room size.
Food and Beverage
9.21
Breakfast is included and generally liked, though variety could improve.
Overall Experience
9.7
Overall positive feedback with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Secluded Beachfront Paradise

Beach Cottages with Local Palapa Architecture: Experience the charm of traditional palapa architecture in our beach cottages, each with a private terrace and hammocks for ultimate relaxation.

Mexican-Inspired Interiors: Immerse yourself in authentic Mexican décor in our air-conditioned rooms, complete with tiled floors, private bathrooms, and iPod docking stations. Enjoy the added comfort of hammocks in every room.

Oceanfront Dining and Pool: Indulge in traditional dishes made from local produce at our beachside restaurant. Relax by the outdoor pool, offering stunning views of the Caribbean Sea.

Book your stay at Palapas Del Sol for a serene beach getaway like no other!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1209 reviews
Cleanliness: 8.21
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 9.19
Value for Money: 8.15
Food and Beverage: 9.21
Overall Experience: 9.7
L
Lucas family_with_children ch
9
2026-04-17 via Nuitee
R
Russ couple gb
10
Great beach front hotel, loved my stay
Pros:

Loved this beach front property. It was very clean and the staff were very friendly.

Cons:

If you charge food and drink to your room, you don’t see the receipt or have to sign. When you checkout, you are presented with a stack of the receipts, they don’t itemise it. It was accurate and fine, but I had to read through all the receipts to know that and after a weeks stay we had a quite a few - this is a minor frustration, I’d stay here again.

2026-04-16 via Nuitee
D
Don extended_group ch
9
Magical, tropical, dream holidays!
Pros:

The place is MAGICAL!!!
Compared to all other hotels around, it was the most colourful, very well maintained and had the exact feeling of tropical holidays.
The beach in front was also the best compared to all other (further down was very smelly).
Staff was great, polite, attentive and always eager to help (great whatsapp communication during our stay).
Only 15' walk to center (1.3km) and very safe to walk in the middle of the night too.
We appreciated also the amazing (but necessary) upgrade, because the room with garden view was too dark!!! Our friends got the best room they EVER stayed at :)

Cons:

For the price we paid, we would expect a buffet breakfast, but the a la carte menu was adequate.
Not sure if it was due to the end of the season, but most hotel restaurants were closed around 22:00, but there were plenty of restaurants/bars in the center.

2026-04-15 via Nuitee
M
Marília family_with_children pt
10
Muito acolhedor
Pros:

Simpatia

Cons:

Nada

2026-04-14 via Nuitee
M
Mario extended_group de
8
Tolles Hotel mit Stil am schönen Strandabschnitt
Pros:

Das Hotel liegt direkt an einem der schönsten Standabschnitte und besitzt einen schönen eigenen Flair. Das Personal ist sehr nett und zuvorkommend. Die Zimmer sind sehr groß (wir haben dort bequem zu viert übernachtet) - die Ausstattung stilgerecht, aber etwas in die Jahre gekommen.

2026-04-14 via Nuitee
A
Anders couple us
10
Great hotel. Would stay again
2026-04-12 via Nuitee
V
Valérie solo_traveller ch
10
Pros:

Beautiful and comfortable hotel, very clean. The staff is very nice and helpful. The location is quiet, far enough from the center but still at walking distance from many good restaurants and bars.

Cons:

Certain (not cheap) services such as massages and laundry cannot be paid by card and the next functioning ATM is not very close, so you need to make sure you have enough cash with you

2026-04-11 via Nuitee
T
Tanja family_with_children de
10
2026-04-10 via Nuitee
B
Brigita couple ie
10
Amazing staff, location & rooms!
Pros:

Amazing staff, location & rooms!

2026-04-09 via Nuitee
R
Rachael couple gb
9
Perfect relaxing stay, which felt a bit special
Pros:

Really lovely picturesque buildings. Beautiful beach, with great service

Cons:

Nothing

2026-04-09 via Nuitee
A
Alain family_with_children ch
9
2026-04-07 via Nuitee
C
Chrystelle extended_group fr
8
Superbe malgré l’insonorisation pour 1 nuit supportable. Plusieurs ça aurait été compliqué de se reposer.
Pros:

L’emplacement et la beauté du l’hôtel et de la plage

Cons:

Pas assez de produits corporel pour 2 un seul kit
Pas d’insonorisation des chambres

2026-04-07 via Nuitee
G
Gilles couple fr
10
Pros:

Tout était parfait : l'hotel magnifique, le personnel, le lieu : Holbox

2026-04-07 via Nuitee
T
Tanja couple ch
8
Super Lage
Pros:

Der Strandabschnitt war zauberhaft. Es standen Liegen und Schirme vom Hotel zur Verfügung. Die Betten waren sehr bequem. Es war wunderbar ruhig.

Cons:

Das Frühstück war dürftig. Wir mussten uns entscheiden, ob Panecake, Frenchtoast, Eierspeise usw. Wir sind Buffets gewohnt und waren enttäuscht. Der Welleneinstieg in den Pool war absolut unpraktisch und gefährlich. Eine Treppe auf der anderen Seite würde hier helfen. Die zur Verfügung stehenden Fahrräder konnten nicht benutzt werden, da diese abgeschlossen waren und niemand einen Schlüssel dafür hatte... Für ein 4* Hotel ein bisschen Mau das Ganze. Ein Besen wäre zudem nett gewesen vor dem Zimmer, damit nicht der ganze Sand immer ins Zimmer getragen wird.

2026-04-06 via Nuitee
M
Max solo_traveller ch
10
Sehr empfehlenswert
Pros:

Alles

Cons:

Nichts

2026-04-04 via Nuitee
M
Muriel couple fr
9
Bon séjour.
Pros:

La localisation, proximité de la plage, personnel agréable, chambre spacieuse, salle de sport bien équipée. Bonne restauration.

Cons:

Pas de bouilloire dans la chambre, seulement deux capsules de café offertes pour un séjour de quatre nuits !

2026-04-03 via Nuitee
C
Christine couple us
10
2026-04-03 via Nuitee
H
Harry couple gb
10
Amazing hotel, great location and great stay. Everyone loves the hotel cats, please feed them!
Pros:

The cats!

Cons:

Nothing!

2026-04-02 via Nuitee
A
Axel extended_group de
9
Traumhaft schön.
Pros:

Tolles Frühstück. Super gepflegte Anlage und Strandabschnitt. Entspannte Atmosphäre. Trinkwasser kostenlos. Leckeres Restaurant.

Cons:

Wenig Haken und Aufhängmöglichkeiten für Handtücher und nasse Sachen. Leider nur wenige kostenlose Fahrräder verfügbar, die auch oft kaputt sind. Aber auch zu Fuß sind die Wege nicht weit.

2026-04-02 via Nuitee
E
Emma couple fr
10
Séjour exceptionnel sur l’île
Pros:

L’emplacement, le cadre, l’accès à la plage, la chambre et la literie, le personnel, le petit dej et le restaurant de manière générale.

2026-04-01 via Nuitee