Hotel Restaurant Jungfrau

Hotels
7 (1318 reviews)
Fuhren , Lauterbrunnen , CH
+41 78 227 28 84

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Hiking
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Inadequate amenities
High food prices

Categories

Cleanliness
5.5
Multiple mentions of dirtiness and issues with cleanliness particularly noted.
Service
8.5
Staff were friendly and helped manage difficulties.
Location
8.5
Many reviews praised the excellent location of the hotel.
Room Quality
6.5
Some rooms were comfortable, but there were notable complaints about the mattresses and layout.
Amenities
6
Complaints regarding amenities like the lack of hairdryer and overall outdated features.
Value for Money
6.5
Mixed feelings about pricing; some found it expensive compared to the offered quality.
Food and Beverage
7.5
Though the hotel was said to offer very good food options, it was overpriced.
Overall Experience
7
Overall a decent experience but with significant issues that affected stay quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:55

Property Description

Spectacular Alpine Views
Hotel Restaurant Jungfrau offers breathtaking views of the Schilthorn, Eiger, Mönch, and Jungfrau mountains. Enjoy the panoramic vista from the balcony overlooking the Staubbach Waterfall.

Convenient Amenities
Relax in a cozy setting with wooden flooring, a fully-equipped kitchen, and a comfortable seating area. Benefit from the proximity to the ski lift for easy access to Jungfrau Ski Slope and the convenience of nearby shopping facilities.

Leisure and Entertainment
Indulge in various outdoor activities like skiing, hiking, and cycling in the picturesque surroundings. After a day of adventure, unwind on the sun terrace, enjoy the games room, or utilize the ski storage facilities.

To experience a perfect Alpine getaway with stunning views and convenient amenities, book your stay at Hotel Restaurant Jungfrau now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 1318 reviews
Cleanliness: 5.5
Service: 8.5
Location: 8.5
Room Quality: 6.5
Amenities: 6
Value for Money: 6.5
Food and Beverage: 7.5
Overall Experience: 7
K
Kara • couple • fr
5
Pros:

Bien situé avec parking sur place

Cons:

Les chambres sont très mal isolées, les lits pas très confortables et gros pb d’eau: l’eau coule très peu dans la salle de bain, douche inconfortable

2026-09-19 • via Nuitee
M
Mark • couple • gb
1
Never again
Pros:

The view from our room.

Cons:

I was thoroughly disappointed with this hotel. The reception desk was unmanned for the entirety of our stay, the glass in the door onto the balcony was broken and held together with black tape, there was a hole in the bedsheet, the bathroom facilities were extremely cramped and the furniture was sparse, old and desperately in need of replacement. And out of the eight different hotels we stayed in during our trip, this was the most expensive per night. In my view, terrible value for money.

2026-09-19 • via Nuitee
S
Subodh • couple • pt
1
Very bad hospitality
Pros:

The location was good

Cons:

Bt otherwise all people are rude as well as they don’t care about guests

2026-09-19 • via Nuitee
B
Brian • family_with_children • us
10
Would
Pros:

Great location. Spectacular views of mountains, waterfalls and valleys. Easy access to site seeing. Staff of lovely. Note: taxis are not readily available especially after dinner, so plan accordingly.

2026-09-18 • via Nuitee
S
Sean • solo_traveller • us
4
Simply a last resort, would never recommend.
Pros:

Ease of Check In and Check Out

Cons:

The bathroom smelled like sewage when we arrived. It had no window or functional fan to combat that. There were exposed wires in the bathroom. We were given half a roll of TP.
The safety situation is strange. The door can only be unlocked with a key from BOTH sides (you cannot escape your room without the key). That, paired with the connected balconies, and no AC (which encourages open windows), has many safety and security concerns in itself.
The chandelier in the room was hanging by a wire, so low that you hit your head on it exiting the bed!
The balcony has zero drainage and was just a puddle of water, rendering it useless.

2026-09-17 • via Nuitee
L
Lorelei • extended_group • ph
8
2026-09-17 • via Nuitee
A
Axell Hugo • couple • es
9
Mejor lugar calidad precio en Lauterbrunnen de lejos!
Pros:

Ubicación perfecta y todo limpio y cómodo. Recomiendo al 100%.

Cons:

Realmente no hay nada que no me haya gustado.

2026-09-17 • via Nuitee
F
Flavia • solo_traveller • br
7
2026-09-16 • via Nuitee
J
Josephine • couple • us
10
2026-09-16 • via Nuitee
F
Frank • couple • au
5
There are other places I would stay after visiting but definitely would. Or recommend
Pros:

Not much , the veranda was cute but that's it

Cons:

Most things , too far from train station with luggage , too many stairs with luggage , no fridge in room , hotel didn't offer ice or milk , room small and noisy .

2026-09-16 • via Nuitee
I
Irina • solo_traveller • us
7
Pros:

Location was good, the place was quiet, room was up to our expectations (we had a basic room). It was basic level of comfort, two beds, nightstands, wardrobe, all clean, window overlooking a part of the street and partial mountain view.

Cons:

Bathroom was one real problem. It was located in the small hallway between the door to the room and exit door. Basically you walk into the bathroom, then to the room. That is a weird and uncomfortable feeling. Plus shower head needed work, did not function properly.

2026-09-16 • via Nuitee
S
Stefanv • couple • us
8
Pros:

location was great and staff was friendly.

Cons:

beds were really uncomfortable - did not feel well rested after a night of rest.

2026-09-15 • via Nuitee
D
Daniel • couple • fr
7
2026-09-15 • via Nuitee
S
Stoyko • couple • bg
7
Excellent location, bad condition, needs renovation.
Pros:

Excellent location, free parking for the motorcycle.

Cons:

Old hotel, needed better maintenance and rehabilitation. To reach the room you have to enter first in the bathroom + WC and then when you go trough and try to open the door in order to get into the room, the handle remain in your hand. The stand of the shower was broken.

2026-09-15 • via Nuitee
G
Gordon • couple • au
7
2026-09-15 • via Nuitee
Z
Zhanat • family_with_children • de
8
2026-09-14 • via Nuitee
L
Luciana do carmo • solo_traveller • br
8
Pros:

Everything

Cons:

Breakfast was a bit poor.

2026-09-12 • via Nuitee
S
Seykens • solo_traveller • be
9
Pros:

Het personeel was vriendelijk en zeer behulpzaam. Er was een veilige berg- en oplaad plaats voor onze e-bikes.

2026-09-11 • via Nuitee
L
Laura • couple • gb
7
Great location poor room expensive for a budget room
Pros:

Location 10/10

Cons:

Walk through that bathroom to the bedroom area, bed was so noisy and just about holding up, plug sockets didn’t work

2026-09-11 • via Nuitee
D
Diana • couple • us
7
Pros:

It was a great location but parking was a little tough. The food was delicious . The room was large.

Cons:

The entrance to the room was through the bathroom . A bit awkward. The shower was very small and water went on the floor because of the shower curtain

2026-09-09 • via Nuitee