Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great staff
Beautiful property
Cons:
Issues with room conditions
Value for money concerns

Categories

Cleanliness
8.8
Several reviews mention issues such as bugs in the room which indicates cleanliness concerns.
Service
10
Many reviews highlighted the exemplary staff and their attentiveness.
Location
9.8
Situated in a stunning location, but some reviews note access to city center may require transport.
Room Quality
8.3
Some rooms appeared dated and had issues such as poor lighting and uncomfortable bedding.
Amenities
9.8
The property has beautiful amenities like gardens and pools, although some activities faced criticism.
Value for Money
8.3
Some reviews indicated that the pricing does not align with the overall quality offered, feeling nickeled and dimed.
Food and Beverage
8.8
Breakfast pricing and limited options were criticized, but some positive comments were made about the dining experience.
Overall Experience
9.8
Overall a positive experience, but some negative aspects affected guests' perceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:27

Property Description

Colonial Charm and Modern Luxuries:
Nestled within a French colonial fort, Sofitel Luang Prabang seamlessly blends historic elegance with contemporary comforts. The 25-metre outdoor pool and complimentary WiFi ensure a luxurious stay for guests.

Spa Treatments and Cultural Experiences:
Indulge in natural spa therapies or partake in a cooking class at the hotel's spa. Immerse yourself in Laotian culture with tours organized by the Leisure Concierge service, offering a unique and enriching experience.

Gastronomic Delights and Relaxing Ambiance:
Dine at The Library Restaurant, where Lao traditional and Western cuisines converge. Unwind at the colonial-style bar by the fireplace, savoring cocktails amidst a cozy atmosphere. Book now for an unforgettable stay at Sofitel Luang Prabang.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 46 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 8.3
Amenities: 9.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.8
T
travelowelove family_with_children pl
10
A truly authentic experience in Luang Prabang
Pros:

The place impresses from the very first moment with its atmosphere. Set in beautifully restored historic buildings, it has a unique character that allows you to feel the spirit of old Luang Prabang — calm, elegant, and full of history.
The tent-style restaurant is particularly memorable. It’s a place where time seems to slow down, and the atmosphere of former French Indochina feels almost tangible. Breakfasts were very good, dinners well crafted, and the red curry was excellent. Each evening began with a carefully prepared appetizer, the cocktails were of high quality, and the service was exceptionally kind and attentive.
The swimming pool perfectly complements the hotel’s ambiance. Low-rise architecture, lush greenery, and the garden seen from the water create a sense of peace and true escape. It is an ideal space for quiet, mindful relaxation in harmony with the surroundings.
The service deserves special recognition for its warmth, professionalism, and attention to detail.
This is a hotel that offers not only comfort, but above all allows you to truly experience the authenticity, rhythm, and unique atmosphere of Luang Prabang.

2026-01-29 via Nuitee
N
Noga family_with_children il
9
Pros:

מלון נעים ומאד ונקי , גן מטופח מאד, חדרים מעוצבים גדולים ונוחים מאד, ארוחת בוקר מצויינת, קצת מרוחק מאזור שוק הלילה אבל יש שאטלים בערב. היה לנו כיף!

Cons:

מרחק של 15-20 דקות ממרכז העיר

2026-01-24 via Nuitee
A
Ami couple il
7
Pros:

Very old !! The privet pool 😪

Cons:

Need to change everything

2026-01-19 via Nuitee
D
Dr Bite couple hu
10
2026-01-08 via Nuitee
N
Nancy solo_traveller gb
10
Excellent on all levels.
Pros:

The staff were exemplary and the beautifully renovated French Colonial buildings were in a stunning location.

2026-01-03 via Nuitee
S
Sandra couple us
10
2025-12-29 via Nuitee
F
Ferruccio couple it
7
Luci ed ombre
Pros:

Hotel con luci ed ombre in relazione al suo costo non indifferente. Molto belli il giardino, la piscina e gli spazi comuni. Personale gentile e attento. Buona la colazione.

Cons:

La camera, una villetta a schiera, era spaziosa ma appariva alquanto datata e, a mio parere, avrebbe avuto bisogno di una importante rinfrescata. Al nostro arrivo abbiamo inoltre notato poca luce e la presenza di molte zanzare in camera. Il letto, per i miei gusti, era troppo morbido, così come i cuscini, avrei apprezzato la possibilità di scegliere tra diverse tipologie. Da tenere presente che per raggiungere il centro città è consigliabile un mezzo (il servizio shuttle dell’hotel non è sempre disponibile).

2025-12-28 via Nuitee
L
Lucien family_with_children cz
10
Pros:

The staff and the General Manager were delightful hosts !

2025-12-24 via Nuitee
P
Patricia Lamya couple fr
10
Le meilleur hôtel de Luang Pra Bang adresse remarquable
Pros:

Tout était parfait , une équipe au top et un manager exceptionnel.

Cons:

Aucun minus

2025-12-22 via Nuitee
R
Reto family_with_children th
8
Pros:

Professional, friendly, helpful stuff
Special thanks to Chanh and Nouy

Cons:

Room comfort

2025-12-12 via Nuitee
B
Beth couple us
6
Terrible value for money
Pros:

it's quiet

Cons:

Felt very nickle and dime'd for the quality of this hotel.
-In one of the rooms the wall of the living room did not go all the way up to the ceiling so bugs would get in.
-Breakfast was $20 per person when it's normally free at nice hotels.
-I asked our hotel to prepare some rice for us to give alms to the monks and it felt like they wouldn't do it unless I bought their package, they charged us $30 per person for rice and a car.

2025-11-22 via Nuitee
P
Patricia couple us
10
2025-10-19 via Nuitee
A
Alexander solo_traveller gb
7
Pros:

Beautiful property, comfortable room, with friendly staff and the rabbits were a nice extra :)

Cons:

The hotel arranged a day trip to Kuang Si Waterfall. The tour was run by the hotel. On the way back they stopped at an elephant camp, “Luang Prabang Elephants camp” on Google, with a 2.4 rating out of c. 750 reviews. As most of the reviews on Google note, this place is appalling, unethical and totally inappropriate for a hotel like the Sofitel to support and I asked to leave the camp immediately. The elephants are chained, fed and ridden by tourists, it is nothing short of animal abuse. This experience put a real dampener on the day trip to Kuang Si. The Sofitel should find a more ethical elephant camp (of which there are many) to visit.

2025-09-14 via Nuitee
S
Sakurako couple jp
10
ラグジュアリーリゾート
Pros:

歴史ある建物のチーク材の茶色、庭の鮮やかな緑、プールのパラソルの紫が映えて絵画のように美しい場所です。建物を四方に囲まれた中庭は静寂に包まれて別世界でした。夜のライトアップもとても綺麗で、街から戻ると別世界でした。
お部屋のインテリアも素敵で、リビングエリアのソファでのんびり過ごしました。プライベートプールからバスルームにアクセスできるのも良かったです。
庭に面したレストランは景色も味も素晴らしかったです。
スタッフもいつも笑顔でちょうど良い距離感で親切にしてくれました。また、ぜひ訪れたいです。

Cons:

特にありましせん。
建物の構造上仕方ありませんが、塀に囲まれているのでヴィラのお庭は風通しがあまりよくありません。

2025-09-07 via Nuitee
P
Philippe family_with_children fr
10
La grande douceur des vacances au cœur du Laos au bord du Mékong
Pros:

Séjour de rêve
Propriété de rêve…

2025-07-20 via Nuitee
M
Michael couple au
10
Excellent
Pros:

The hotel staff was great. I hired a motorbike and flipped over. The hotel staff escorted me to the hospital and took X-ray. Luckily it was only ankle twisted and no bone issue. I was lucky to live in Sofitel especially the manager named Max provided a lot of help. If I were living in other hotel, I doubt they would provide the same level service. The hotel itself was also great.

2025-07-02 via Nuitee
S
Shireen group my
9
Superb
2025-06-24 via Nuitee
D
Debra solo traveller au
7
At some time in the future after the maintenance the hotel will be enjoyable.
Pros:

Lovely, friendly and attentive staff.

Cons:

Pool renovation was noisy and blue sheeting around work site was unattractive. Inability to access room except via a back path past the kitchen and engineering was not what I expected. Disappointing stay.

2025-06-19 via Nuitee
F
Fabian young couple ch
9
Beautiful place! Would stay there again.
Pros:

beautiful (old & restored) buildings, beautiful garden & pool-area

Cons:

I wish the residence was a bit closer to the town centre…

2025-06-06 via Nuitee
B
Blanche family with young children nl
9
Beautiful quiet city sanctuary!
Pros:

The perfect quiet sanctuary in the middle of a beautiful city where time stood still. Beautiful grounds, lovely breakfast spot. The kids loved to feed the rabbits that run around in the garden. It was very lovely. The villa was spacious and the outdoor pavilion with the bath was great! The shuttle service that was available was great service.

Cons:

Some parts like the pool and the villa are in need of a touch up. Also the price of the food (lunch/diner) was very out of proportion.

2025-05-27 via Nuitee