tropical

Hotels
6.7 (10 reviews)
1 av norte Lote1 , Playa del Carmen , MX

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Facilities

Front desk (limited hours)
Free wired internet
Internet access
Exercise/lap pool
Swimming nearby
Non-smoking rooms
Air conditioning

Review Highlights

Pros:
Excelente atención
Ubicación ideal para fiesta

Categories

Cleanliness
5.78
Standard quality for this hotel tier.
Service
7.75
La atención excelente.
Location
7.79
La ubicación ideal si te gusta la fiesta.
Room Quality
6.44
Standard quality for this hotel tier.
Amenities
6.47
Standard quality for this hotel tier.
Value for Money
6.43
Standard quality for this hotel tier.
Food and Beverage
6.48
Standard quality for this hotel tier.
Overall Experience
6.45
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:25

Property Description

Experience Tropical Paradise in the Heart of Playa del Carmen

Luxurious Rooms and Convenient Amenities
Enjoy air-conditioned rooms with modern comforts and stay connected with complimentary WiFi. Each room features a flat-screen TV and free toiletries for your convenience.

Prime Location for Exploring
Conveniently situated in the Centro district, our hotel is just steps away from Playa del Carmen Beach and other popular attractions like Playacar Beach and the ADO International Bus Station.

Easy Access to Nearby Landmarks
Explore the cultural landmarks of Playa del Carmen with Church of Guadalupe, Xel Ha, and Kantenah Bay all within a short distance from the hotel. Don't miss out on visiting Xcacel-Xcacelito, just 46 km away.

Book your stay at tropical now and indulge in the perfect blend of comfort and convenience during your Playa del Carmen getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

6.7
Based on 10 reviews
Cleanliness: 5.78
Service: 7.75
Location: 7.79
Room Quality: 6.44
Amenities: 6.47
Value for Money: 6.43
Food and Beverage: 6.48
Overall Experience: 6.45
I
izau • couple • mx
4
Horrible camas habitación y trato del personal
Pros:

Solo que está muy céntrico y cerca de todo

Cons:

Camas horribles, atención pésima de su encargada, no te respetan el precio de la reserva te dicen tu tarjeta no paso y te cobran de más, no lo recomiendo es horrible la estancia en ese hotel

2026-01-21 • via Nuitee
L
Lizette • couple • mx
10
Muy cómodo y limpio
Pros:

El personal muy amable

Cons:

Mucho ruido de antros

2026-01-06 • via Nuitee
J
Jorge ruben • couple • ar
10
Excelente
Pros:

La atención excelente la ubicación ideal si te gusta la fiesta

2026-01-02 • via Nuitee
D
Diego • young couple • mx
10
Great experience
Pros:

Location

Cons:

Noise

2025-02-14 • via Nuitee
S
Sari • young couple • fi
3
Poor
Pros:

Location is the best ever
Very nice garden and turtles

Cons:

There was the kitchen, but NO ANY Equipment!! Very bad. You can not make anything.
I asked these, but they said that customers should bring own kettles ext. SO TERRIBLE ATTITUDE!!

2024-12-04 • via Nuitee
J
Joel • young couple • mx
8
Very good
Pros:

It's built on top of a Cenote!

Cons:

The rules are too stingy. And it's right next to the bar areas so excpect some noise during the night.

2024-11-20 • via Nuitee
M
Maximilian • with friends • de
5
Passable
Pros:

Easy checkin, nice pool, not too crowded

Cons:

Next door to a nightclub playing loud music until 2am, kitchen was not really existent

2023-07-04 • via Nuitee
A
Alvaro • young couple • mx
10
Exceptional
2023-04-15 • via Nuitee
A
Anonymous • young couple • us
1
I arrived here around 4 with a reservation from booking. left my bag and came at around 8 to come and find out that they
Pros:

location

Cons:

that they canceled by trip at 7pm even tho it says check in is up to 11:30pm

2023-01-07 • via Nuitee
A
Aleksei • solo traveller • ru
10
Exceptional
2022-11-16 • via Nuitee