Hotel San Juan

Hotels
8.1 (441 reviews)
Felipe Merklin 503 Sector Libertad , Puerto Escondido , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Clean common areas
Cons:
Dirty linens
Small rooms
Weak Wi-Fi

Categories

Cleanliness
7.24
Several reviews noted dirty bed sheets and towels, and complaints about the cleanliness of common areas.
Service
8.71
Positive comments about the staff's attentiveness and willingness to assist with lost items.
Location
8.75
Many guests appreciated the convenient location close to buses and local attractions.
Room Quality
7.7
Mixed reviews regarding room size and issues with the air conditioning; some rooms were deemed small.
Amenities
8.23
The pool and common areas were noted to be enjoyable, although cleanliness was a concern.
Value for Money
7.19
Value perception was affected by several guests feeling they did not receive good quality for the price.
Food and Beverage
8.74
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.21
Overall positive experiences despite some issues raised in individual categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:52

Property Description

Prime Location near Beaches
Nestled just 2 blocks away from Principal Bay and Manzanillo Beach, our charming hotel in Puerto Escondido offers a prime location for beach lovers.

Comfortable Rooms with Amenities
Indulge in comfort in our rooms featuring cable TV, mosquito nets, and private bathrooms. Step out to a beautiful courtyard with an inviting outdoor pool.

Convenience and Connectivity
Enjoy the convenience of a 24-hour front desk and stay connected with free Wi-Fi in public areas. With the Bus Station a block away and the airport just a 5-minute drive, Hotel San Juan ensures a hassle-free stay.

Book now for a delightful stay in Puerto Escondido!

Important information:

Pets are not allowed, and service animals are not permitted either.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for MXN 200 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 441 reviews
Cleanliness: 7.24
Service: 8.71
Location: 8.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 7.19
Food and Beverage: 8.74
Overall Experience: 8.21
T
Theodocho • extended_group • mx
10
Pros:

La ubicación, todo quedaba muy cerca: lugares para comer, para comprar y cerca de las playas

Cons:

La habitación tenía unos muebles un poco dañados, pero nada que afecte su funcionamiento

2026-04-14 • via Nuitee
A
Aguilar • extended_group • mx
10
Excelente y comodo
Pros:

Excelente servicio y todo muy cerca de el hotel el personal muy amable un 10 de 10

Cons:

En realidad estuve satisfecho por el precio y por el servicio

2026-04-10 • via Nuitee
A
Alvaro • family_with_children • mx
3
2026-04-09 • via Nuitee
J
Jesenia • family_with_children • us
10
2026-04-02 • via Nuitee
R
Rosas D • family_with_children • mx
10
Pros:

Todo

Cons:

Todo muy bien 👍🏼

2026-03-31 • via Nuitee
C
Carlos • extended_group • mx
10
2026-03-30 • via Nuitee
Y
Yolanda • solo_traveller • mx
9
Pros:

Limpieza

Cons:

Todo me gusto

2026-03-25 • via Nuitee
T
Tania Nayelli • family_with_children • mx
10
2026-03-24 • via Nuitee
I
Ivette • family_with_children • mx
9
Familiar y cómodo
Pros:

La ubicación; además, la alberca del hotel le encantó a mis sobrinos

Cons:

Las habitaciones familiares pueden ser un poco más amplias

2026-03-24 • via Nuitee
A
Armando • family_with_children • mx
9
Pros:

Sus habitaciones son cómodas y todo funcionaba correctamente

Cons:

Lo único que si tienen habitaciones disponibles, podrían permitir un check inn más temprano

2026-03-23 • via Nuitee
V
Villanueva • extended_group • mx
10
Pros:

Excelente lugar

2026-03-20 • via Nuitee
I
Iturbe • family_with_children • mx
10
Pros:

La ubicación y la calidad precio

Cons:

Aveces no estaba tan limpio pero bien

2026-03-19 • via Nuitee
R
Rodrigo • extended_group • mx
5
2026-03-17 • via Nuitee
J
José Guadalupe • extended_group • mx
10
CALIDAD Y SERVICIO
Pros:

El personal fue muy atento y servicial, tanto en la área de recepción como los que se encargan de enseñarte habitación, preciosa la vista al mar 10 de 10 el área de recepción muy cookies 🥰🙂‍↔️

Cons:

Mmm..a ciencia cierta creo no hay margen de error mmm bueno un poco con un chico que estaba como de malas la noche de ayer domingo 15marzo

2026-03-16 • via Nuitee
M
Michael • extended_group • cl
7
tranquilo
Pros:

La ubicación

Cons:

Mal internet

2026-03-16 • via Nuitee
M
Mariana Regis Hernandez • family_with_children • mx
7
Pros:

La alberca tiene buena temperatura, ya lo están re modelando y actualizando

Cons:

No tienen flexibilidad en nada y el personal no es muy amable. Además de que el precio lo considero elevado para el lugar

2026-03-13 • via Nuitee
M
Muñoz Chua • family_with_children • mx
10
Excelente precio y calidad
Pros:

Todo excelente para el precio

Cons:

Nada

2026-03-12 • via Nuitee
E
Elbuss340 • extended_group • mx
4
Pros:

Excelente ubicación

Cons:

El clima de la habitación 32 no funcionó al segundo dia y el personal de la noche pésimo servicio, al comentarle del tema solo dijo pues no hay técnico y se sentó a seguir viendo su celular

2026-03-02 • via Nuitee
I
Irene • solo_traveller • ar
5
2026-02-27 • via Nuitee
L
lorenzo • solo_traveller • it
8
Pros:

View and location

Cons:

A bit expensive

2026-02-13 • via Nuitee