Hotel Florencia

Hotels
8.2 (335 reviews)
263 1 Poniente , Viña del Mar , cl

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Family rooms
Non-smoking throughout
Private parking

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Cleanliness issues
Noise from outside
Limited parking

Categories

Cleanliness
7.41
Some reviews mentioned that the cleaning standards were not up to par, with comments about dirty floors and unclean towels.
Service
8.88
Many reviews praised the staff for being friendly and helpful, indicating a strong service level.
Location
8.92
Guests frequently highlighted the excellent location of the hotel, making it a strong aspect.
Room Quality
7.87
While generally comfortable, some rooms lacked ventilation and were reported noisy due to external factors.
Amenities
7.9
Amenities like breakfast were appreciated, but there were mentions of limited parking.
Value for Money
8.36
Guests felt they received good value for their money, emphasizing that the pricing matched their expectations.
Food and Beverage
7.91
Breakfast received mixed feedback and had room for improvement, but overall was seen as acceptable.
Overall Experience
8.38
Most guests had a positive overall experience, stating they would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:14

Property Description

Convenient Location
Hotel Florencia, located in Viña del Mar, offers a prime location just 1 km from Playa Acapulco. With key attractions like Flower Clock and Valparaiso Sporting Club within a few kilometers, guests can easily explore the area.

Helpful Reception
Guests at Hotel Florencia can rely on the reception for valuable information to navigate the surroundings. Whether it's recommendations for nearby attractions or assistance with transportation, the hotel staff is dedicated to ensuring a seamless stay.

Nearby Attractions
Situated close to Caleta Abarca Beach, Viña del Mar Bus Terminal, and Wulff Castle, Hotel Florencia provides easy access to popular points of interest. Additionally, being just 115 km from Santiago International Airport adds to the convenience for travelers.

Book your stay at Hotel Florencia now and experience comfort and convenience in Viña del Mar!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 335 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
I
Ivo • family_with_children • cl
10
2026-06-27 • via Nuitee
R
Roberto • solo_traveller • cl
10
2026-06-26 • via Nuitee
N
NICOLAS • solo_traveller • cl
7
Hotel con nuena relación precio-calidad. Personal muy atento
Pros:

Buena ubicación, personal preocupado, instalaciones cómodas

Cons:

Ek exterior necesita una mano de pintura. El armario de mi habitación era funcional pero tenia daños superficiales. El resto todo bien

2026-06-25 • via Nuitee
M
Mezquida • couple • uy
7
2026-06-25 • via Nuitee
C
Cristian • solo_traveller • cl
8
2026-06-22 • via Nuitee
K
Katherine • solo_traveller • cl
9
2026-06-17 • via Nuitee
S
Sebastian • couple • cl
5
2026-06-16 • via Nuitee
K
Karla • solo_traveller • cl
9
2026-06-16 • via Nuitee
S
Sandra • solo_traveller • cl
9
Pros:

El desayuno

Cons:

Nada

2026-06-16 • via Nuitee
D
diego • solo_traveller • cl
4
Pros:

El recepecionista tuvo mucha amabilidad y preocupación por mi llegada al hotel, muy cordial, dedicado y profesional.

Cons:

La cama era muy incómoda, el colchón duro, se sentían partes duras al momento de acostarse. Además, las sábanas tenían un fuerte olor a humedad que quedó en mi pijama. El hervidor dispuesto para los huéspedes estaba lleno de sarro. El ropero tenía solo dos colgadores, uno bueno y el otro roto. La pieza tenía muy poca aislación acústica.

2026-06-16 • via Nuitee
7
7788juli • solo_traveller • ar
8
2026-06-14 • via Nuitee
V
Valeska • solo_traveller • cl
6
Pros:

Ubicación y excelente desayuno. Personal muy amable

Cons:

Cama con colchón muy gastado...habitacion humeda

2026-06-14 • via Nuitee
N
Nathalie • extended_group • cl
10
2026-06-12 • via Nuitee
G
gabriela • solo_traveller • cl
4
2026-06-11 • via Nuitee
L
Luis • solo_traveller • cl
8
Pros:

La ubicación del hospedaje

Cons:

El estacionamiento. Ya que debo mover el vehículo cuando quedo delante de otro auto.

2026-06-09 • via Nuitee
V
Vanessa • couple • cl
10
Maravillosa
Pros:

Me gusta todo lo del hotel, desde las personas hasta el lugar. Es segunda vez que voy y me encanta el hotel. Volveria miles de veces.

2026-06-09 • via Nuitee
S
Solage • family_with_children • cl
10
2026-06-06 • via Nuitee
P
Paula • solo_traveller • cl
10
2026-06-01 • via Nuitee
O
Ojeda • solo_traveller • cl
8
2026-06-01 • via Nuitee
C
Camila • solo_traveller • cl
10
2026-05-29 • via Nuitee